To leave a review you need to be logged in
Reviews 139
Susan Young
Jun 11,2024The time from ordering to receipt of keys was 8 working days - was a long wait Also the keys were not sent as registered mail as stated by the Keyzee staff member.
Kym Spackman
Jun 10,2024Received on time and despite having to collect from PO was informed and able to collect at my leisure
Daniel Sprague
Jun 03,2024My first time dealing with Keyzee and it was quick and efficient. Abraham stepped in to answer a technical glitch with out waiting and from this I am very happy to recommend Keyzee. Great customer service.
Sarah
May 24,2024Incredibly efficient and helpful!
Mary
May 16,2024I was very happy to learn that I could access my building through the common entry of the building adjoining mine which is closer for me to access my apartment However I paid for a swipe key to access that building but instead was sent the same one I already had I referred this to the property manager who referred it to Keyzee and Brian contacted me very promptly and after conferring with his manager is now going to send me the swipe I originally requested at no further cost as I have already paid a substantial amount of money The customer service of Keyzee is second to none and I wouldn’t hesitate in recommending them Mary-Ann
Joe Cicala
May 10,2024My first 2 phone calls were a waste of time, I was hung up on twice trying to resolve a simple task of ordering a FOB. Once the FOB was eventually ordered I was told that it was not available. Complete last of any customer service or personal follow up. Without the assistance of my Body Corp, I would be still waiting. Also delivery was not as advised, but this could be another issue.
Carlos Swinton-Lee
May 10,2024No communication, very slow.
Hamish Brown
Apr 18,2024Easy to deal with - order simple and perfect
Debra Osborne
Apr 12,2024Good communication, and package arrived on time.
mariko naumovski
Apr 10,2024Finding out where the parking sport for my flat was a easy phone call away. Thank you
KEITH KLOOGER
Apr 10,2024Ordered and delivered within 2 days and worked properly.
Nicole MacSween
Mar 22,2024A little rocky from the start, however Keyzee went above and beyond to rectify the situation. The key did not fit the lock, however we worked out that it was the lock barrel and not the key. They accidentally sent the second key to wrong address, but went out of their way to address the problem. VERY good service from Abraham. He was professional and polite.
Michael
Mar 20,2024This company charged 110.48 for a replacement fob. After being paid that amount they then send another account for 145.00 callout fee. Total cost 255.00. I have previously had fobs replaced by other companies for less than $100. The callout fee amount is not disclosed before they first take your money and the explanation for the extraordinary cost just doesn't make any sense technically or morallly. After barking angrily at this company they have eventually done the right thing and I congratulate them for that. I do hope their next customer benefits from this experience and does not fork over high fees for something simple
Tahera Perveen
Mar 11,2024It’s ok, you have to more focus the time of delivery. Because when you request key or Fobs, than you should think about agency. My only concern the time you are taking for delivery the items. Other than all good.
Gary
Mar 08,2024When keys and remotes go missing or do not work Keyzee came to the rescue in a fast and reliable manner. Their accessibility and customer service was first rate. Many thanks.
Phenelope Bugter
Mar 08,2024Ordering was easy and delivery on time
Tim Ward
Mar 08,2024The process took too long and the remote was mailed to the wrong address, which went against what the name suggest (not at all easy or quick).
Julie Sheldrake
Mar 08,2024Easy to order and came in post to my address it was very easy transaction thanks
John Clarke
Mar 08,2024Delay in getting key Address given was not accurate
Hugh
Jun 11,2024The key arrived on time.