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Reviews 492
Zachary Romano
Mar 04,2025The insights we gain from monitoring calls have been invaluable. It has helped us increase conversions and resolve customer issue faster. our response times and resolution rates have significant improvement.
Caleb Vargas
Mar 04,2025The versatility of krispcall features is ideal for my growing business. Best Voip solution.
Aaron McGuire
Mar 04,2025A remarkable tool that consistently delivers high-quality calls.
Jamie Bini
Feb 28,2025I run a small event planning business, and managing client calls was becoming a nightmare. Between coordinating vendors, handling last minute changes, and answering endless calls, I was constantly overwhelmed. That's when i discovered krispcall virtual receptionist software. Whether it's client calling about a venue change or a vendor needing clarification, the virtual receptionist handles everything with a professional touch.
John Kumm
Feb 28,2025Krispcall and Zoho crm is pure genius. New contacts sync instantly, and my sales team spends zero time on data entry.
Madison Rossiter
Feb 27,2025I have been using krispcall for almost 3weeks for my business, and it's been fantastic. The call quality is crystal clear, and the flexibility it offers, Whether it's getting a local or international number or recording calls for reference is just perfect. The features have been super useful for growing my business.
Mikael Jensen
Feb 27,2025The krispcall is super easy to navigate. It has a clean, modern design that looks great and makes sense for business. Everything is placed exactly where you would expect, so there is no time wasted searching for features. The UI/UX feels smooth and well organized.
Finn Starc
Feb 26,2025The bulks sms marketing feature helps us quickly notify potential buyers about new listings and open houses. It is easy to use and allows us to send personalized offers, boosting client engagement and sales. very good for our business. I say must try.
Magdy Abo Youssef
Feb 26,2025I bought a number but didn't know that I had to provide residency for said country(Portugal), so I contacted their support and they refunded me within few hours, honestly even though it didn't work out at least they guarantee that they'll resolve your problem. Leaving a 5 star review even thought it didn't work out for me but as this process normally would be a hassle in other SaaS providers it was resolved instantly
Zoe Goyder
Feb 24,2025I have never experienced a dropped call with Krispcall. The clarity is consistently excellent.
Finn Farber
Feb 24,2025Krispcall pricing is very reasonable for the feature offered. Always responsive and helpful.
Madison Brooks
Feb 21,2025Krispcall custom caller id keeps me professional on every call. I can personalize it to match my business, making a great first impression every time.
Alexandra Bryan
Feb 21,2025It hasn't been long since I started using this VoIP system but in this short time, this phone system has been amazing! WOW!!!!
Aguy
Feb 21,2025Well, not off to a good start with KrispCall. 2 stars so far. Not a 1 star yet because I think it's only fair to see how it all plays out. But so far, this is super disappointing based on all these good reviews I've seen. The major issue I experienced is below but probably the most alarming one is this: the dial tone is not a US based dial tone. My customers are calling, connecting for one second, then hanging up and calling again. The dial tone sounds like a busy tone to them. That's probably the biggest issue for why I'm switching over. Beyond the below: I ported over a number to them from Google Voice. The port was supposed to be done within 1.5 hours. It was supposed to start at 8:30am PST and be done at 10am PST. I check in around 12pm PST. Still not done. I give them the benefit of the doubt and decide to wait longer. Still sitting here at 4pm PST and it's not done. When you call my line some robot answers and says "Thanks for the call. Configure your number's voice URL to change this message. Let us know if we can help you in any way during your development." And then promptly hangs up. This is what my customers are hearing when they call me. When you text the number it goes nowhere. Most of my customers text. They've been texting me for 7+ hours and not a single one of those texts will ever be seen. Who knows how much business I've lost at this point. It's at this point I get on the website to get some support. The support rep is super unhelpful, completely ignores everything I say, stops responding, didn't address any of my concerns, and said the most generic stuff. Basic "I'm sorry for the inconvenience, we will provide you an update soon." Honestly, this is an absolute joke. Losing a lot of money, making my customers think I'm out of business. And this is only hour 7. Who knows how much longer this will go on. Probably the most unprofessional thing I've seen in a long time. And if this is how they handle your porting, imagine how they will handle the rest of their interactions with you. Not a good start KrispCall. Feb 22 Update: Gone from bad to worse. I updated my review to a 1 star. I just can't justify giving it anything more. A few things I found out: 1) There is no group texting. In a blog post they say they are the best app for group texting (I can't link the blog post because truistpilot won't let me). Yet, they don't actually provide group texting. 2) Pipedrive integration is bad so far. None of my numbers have the +1 as I am a US based company. All the contacts got synced to KrispCall without that. Because of that, the first 2 numbers of the area code where we do business start with 31. KrispCall assigned them to the Netherlands where the country code is +31. How does this even happen? I ask support and they tell me they can't do anything. I had to go one by one in PD in my contacts and change them to a +1. Luckily, I only had around 120. But if you have more, you're in trouble. You've got to do it manually. I tried to delete my contacts to bulk upload and use excel to quickly append +1 to everything. When I deleted all contacts in KrispCall they deleted all contacts in PD. Gone. Luckily I could revert that in PD. But what if I couldn't? What an awful integration. 3) I'd say half of my contacts can't be texted. It says "number invalid" or whatever. I have to go into PD and put it in just the right format +1 111 111 1111. Then, sometimes it works. And sometimes it doesn't. If it does work it doesn't assign it to the correct contact. So, I have to go back into PD and type in +11111111111 for it to sync. 4) I haven't quite figured the app out yet but you shouldn't have to "figure out" an app. When I get a call speaker doesn't work until I push it twice. Still working on this. 5) And the worst is, my clients aren't getting my texts. I've had mass confusion in our lessons because I thought people were getting my texts and they're not. I even texted myself. Nothing. How is this happening in this day and age? Honestly, I was really looking forward to KrispCall because of the integration. Also, other VOIP services have awful reviews. KrispCall had great reviews. But I have no idea how at this point. This is an absolute mess of a product. I'll update as we go along potentially. But man, awful, awful start. Update 2/24/25: It's too much, I've had enough. I can't get texts because of 10DLC, which they didn't notify me of. They said they sent me an email where that happened to be mentioned. Except they send me a ton of emails. And in my dashboard, it's not mentioned at all. I had to reach out to them that my texts weren't going through. They then told me about 10DLC. But didn't tell me how to register for 10DLC. They simply just told me that was the issue without a way to fix it. They then said the called me. I checked and they called me at 8:50pm on a Sunday night. That was their "well, we tried" effort. A phone call at 8:50pm on Sunday. I'm out.
Khawaja Omer
Feb 19,2025I had sign up with KrispCall on 23 January 2025, 11: 52 Pm Pakistan Time. Since than I am struggling with A2P 10 DLC. I had chatted with Charles, Alex, Danial, Lisa, Samantha etc all are failed and did not assist me well for A2P 10DLC process. My verification got rejected twice. I asked them multiple time for the assistance, but they had not assisted me. I had wasted my 4 weeks. I believe your chat team is not well educated and need more education regarding KrispCall platform. After wasted 4 weeks time period I had decided to cancel my subscription. If anyone have enough time to waste, then join this KrispCall and if you need smart and assisted chat support then NOT RECOMMENED.
Tyson Ligar
Feb 18,2025I trust krispcall for its strong security protocols.
Willow Scott
Feb 18,2025Cool app! Love how easy it has made our day to day business communication. Although, I would also prefer that they come up with a desktop version of their app. Definitely gonna refer it to others.
Jonathan Bradshaw
Feb 18,2025I migrated my number to krispcall and followed the process. It took a little longer than i anticipated, but the support crew kept me updated. Happy with the service.
Kaan Oran
Feb 16,2025I was checking the platform and there was a popup offering a %14 discount in exchange for my email. I gave my email address and ticked the box to receive marketing communication. I get the code. I went to the checkout page but the code did not work :) I contacted customer support, and they only said the code is not valid anymore. So, they got my contact info without giving the discount promised.
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https://krispcall.com/
Nate Hoad
Mar 05,2025I was struggling to receive otp codes on voip numbers, but krispcall fixed that right way. Their non voip usa numbers works well for PayPal, apple, and other platforms that typically block voip. Every code arrives on time no issue, no delays.