I did not get a response for the email I sent to customer service. The platform was somewhat user-friendly. I needed better instructions to do what I wanted to do, yet there was no customer service phone number to connect with anyone to resolve my issues on the platform.
I had the fortune to work with Pharoll Baker; he was prompt, courteous, and was on top of things. Thanks to Pharoll, the process went pretty smooth.
Quick turnaround and solid info.
Fast service!
Good for credit check. I am using last 10 yrs
Great site and easy to navigate.
Excellent service; received tenant background & credit checks within one day allowing me to determine if they met the standards to be approved.
We’ve basically left Landlordstation for most of our items of Property Management, as the platform could be SO much better and it always seems to be a glitch in the system that makes all the mistakes that come up. Disaster left and right.
Landlord Station's services are excellent! The background reports that I received as part of tenant screening were thorough, comprehensive for the areas requested and delivered very fast. They allowed me to successfully screen and approve a long-distance tenant with ease and a sense of comfort.
I appreciate the quick customer service and credits/returns flexibility when things don't go right....
Great Service!! Fast and Reliable!!
I like the old report format that shows different version (Landlord & Tenant). I felt the old report is more easier to read and understand the credit history. I don't really like the payment history section that break down by each month for 3+ years, it makes the report too long and hard to read. I think it might be a good idea to show how the score changes by each quarter or by each year.
Always reliable and very easy to use.
It is a easy and fast way for me to get the credit and background check.
A response from Landlord Station was very quick. The potential tenant had incorrect emails and when this was corrected, the report was delivered. Thank you. Contract was signed and move in date is today.
Excellent way for clients to do applications and everything it was a easy experience
It took almost a week to get the results and I never received an explanation why. This has never happen before just need to find a fix so that it doesn't happen again.
We would prefer a report with an accept or reject summary..
I have been using the landlord station for many years. Very efficient, quick response. Big help in selecting the best tenant. Thank you!
LH
Jun 17,2022Landlord Station is a great company. Their online options are great, including creating a rental application and ability to download it.