Excellent service and outstanding jewellery, will definitely buy again.
Good service. Nice product
Easy, simple process. Goods arrived as described, well presented and on time
I have been dealing with Laurelle Antique Jewellery for almost two decades. In that time I have been 'Over The Moon' with all my purchases. I reached out to Samantha regarding an item I really wanted, which I thought would take a long time to find since it is rare. Samantha acquired my dream piece, a Georgian diamond collar necklace, within a short period of time. They are extremely knowledgeable and always happy to help. The delivery is quick too, which I greatly appreciate, since I live thousands of miles away in Canada. I find that Samantha will go above and beyond to make sure her customers are happy. Also the Antique Jewellery Group (Laurelle Antique Jewellery) has number of online jewellery shops, which are affiliated, and specialize in in different items of jewellery. This is such a fantastic and unique feature of the website because it makes it easier to find what you are looking for. If you have your eye on something, do not hesitate, because I am certain that you will be so happy with your purchases in every way. The jewellery is high quality, as described, and very unique. So thank you Sam and Paul so much for all my wonderful pieces. I look forward to my next purchase from you soon : )
Laurel Jewellery..what a treasure to find such a fabulous jeweler! I’ve received many beautiful items from them through the years! They have my complete trust and I’m so grateful they make my jewelry dreams a reality!!
I have the good fortune of owning several beautiful pieces of vintage jewellery from Laurelle which I wear often and will always enjoy and will pass on to my children as these are also investment pieces!
The necklace I bought was listed as having 6.5ct H/I colour SI diamonds and in excellent condition. However, many of the diamonds were not even eye clean. The diamonds were damaged, brown, or very cloudy. There were less than 4ct (3.83tcw). The colour ranged from K to P and clarity was SI to I2. I definitely do not recommend. Sam was very friendly but this just seems very dishonest. I had two jewelers look at the necklace and an appraisal drawn up. The price was also very high for the quality of the item
Edit: what amazing customer service, was contacted today and a larger box is being sent out. Could not ask for more. Jewellery was beautiful, and delivered quickly. However the lovely box was too small for the drop earrings, which rather spoiled the overall quality feel as this was purchased for a present
Excellent all the way and much appreciated.
Thank you very much to you and your team. The follow-up and responsibility of your company is excellent. We received a gift from our best friends on a great day
Apart from the fact my ring is totally stunning I have never received customer service like I did with this company.Nothing was too much trouble and they bent over backwards to make the process easy and pleasurable. I would have no hesitation in recommending them and I would purchase from them again .
I recently ordered a pair of earrings from this jewelry maker and was thrilled with the results. The earrings were expertly crafted and looked even better in person than they did online.
We had a great experience and Sam was very helpful throughout the buying process. She communicated well and was very friendly and approachable, we did not feel pushed into a sale and myself and partner were very happy with the engagement ring purchased. During the process we had the ring resized which was done within a few days and was free of charge, will revisit again in the future and would highly recommend.
Really pleased with my bracelet! Exactly as discribed, very reasonably priced and arrived quickly.
If I could give more than 5 star I would very helpful from start to finish superb quality amethyst ring will be buying earrings next wouldn’t buy from anybody else
I cannot recommend this fantastic business enough. From start to finish they were so friendly and professional, nothing was too much trouble as I needed to choose a particular brooch from them. They were more than happy to send me pictures so I could select one - which was a stunning Opal, diamond and sapphire bee brooch. Beautifully packaged too and arrived very quickly. Thank you so much for your time and patience Definitely ⭐️⭐️⭐️⭐️⭐️’s and would highly recommend anyone to buy from this lovely business. They have such gorgeous jewellery to suit everyone’s taste and budget.
What a brilliant company. Very helpful and easy to work with. Thanks so much for my bracelet and matching earrings. They were exactly what I wanted. Thank especially to Samantha for her expertise in all matters . I will definitely shop on the site again.
5 stars for the earrings but 2 stars for shipping time. It took 3.5 weeks to arrive. From UK to USA with 3 other jewelers took 5 days. The tracking showed it sat and didn’t ship for over 2 weeks.
Just what I was looking for!
Cheryl Martin
May 10,2023Laurelle Jewellery is simply phenomenal. The staff is extremely knowledgeable, friendly and professional in every respect. I have had the privilege of dealing with this fine business for several years and have been pleased with every transaction. As a collector of Victorian and Edwardian jewelry, I highly recommend this business to those with impeccable taste in jewelry and fine collectibles.