Great product quick delivery
Bought the tent to replace the old one.. trying the inflatable instead of poles. Big tent 33kg..not been able to try it yet down to weather.
Very easy and good service thanks
Great & prompt service
A good price and free delivery on orders over £99. It was delivered on time in perfect condition by Yodel, and driver was on time.
The attention to customer care was very good.
Good customer service, kept up to date with purchase and delivery.
Can I have a refund please on the awning I bought as the item leaked and soaked all our goods plus the next day the condensation was even worse. If I was to upgrade to a better awning would l get the cost of my awning to the upgrade.
Prompt answer to my phone call, easy to place order, parcel delivered in 2 days. Couldn’t improve on that service.
Super fast delivery and great price. I won’t be able to try it out until next year. Hopefully everything is included in the tent pack.
Item was great, but delivery was shocking. Ordered on 04/09, expecting 3-5 working days delivery. Had a confirmation email to this effect. Item arrived 13/09. Hadn't had any communication to say about a delay. It was dispatched on the 12th.. Over a week after the order was made
Bought a bike for my sons birthday 9 days ahead of date only to be told they had stock issues but would still be delivered on time, 4 weeks later a smashed up box turns up with a dirty bike, missing pedal, opened accessories box with other stuff missing,they took over a week to collect it, and I have only been issued a refund 3 weeks later, never apologised once, I’m 100% this was an original returned item, will never go near this company again,🖕
Fabulous product and a great company
Delivered as planned
Great product. Fast delivery. 👍🏽
Order processed quickly and delivered within the time shown on site. Goods arrived in good condition and were as described. Prices as good as anywhere else and postage costs very reasonable. Very pleased with service.
Unfortunately a poor experience. I ordered the Scafell 300+ tent and when I got it out at home and put it up I realised it was the 300 (smaller awning) - I contacted customer service who explained nothing could be done due to it being opened. I needed the larger tent for a recent trip which was a real shame. Adam from the Customer service team abruptly mentioned there was no options and after trying to reach back out I have not had any response. Really disappointed I received a smaller tent than I ordered and there was no compensation for the order error.
Reasonable price and fast delivery.
Fast reliable service good products
judy
Sep 23,2023Fast service with excellent products