Luxury Tiles UK Getting you closer to your dream home one tile at a time! At Luxury Tiles UK we provide an exquisite range of luxurious mosaics, outdoor, kitchen and bathroom tiles. Luxury Tiles UK specialises in all aspects of Home Improvement. Helping you to create a unique modern living space for your home at unbeatable prices.
Products & Services Kitchen Worktops, Bathroom Design, Bathroom Re-modelling, Border Tiles, Bathroom Tiling, Shower Tiles, Conservatory Tiles, DIY Tiles, Domestic & Commercial Tiles, En Suite Tiles, Feature Tiles, Flooring, Floor Tiling, Granite Tiles, Hallway Tiles, Interior Design Service, Kitchen Tiling, Living Room Tiles, Luxury Tiles, Mobile Showroom, Modern Tiles, Mosaic Tiles, Mosaics, Outdoor Tiles, Patio Tiles, Gardens, Patios, Deck Tiles, Wood Effect Outdoor Tiles, Outdoor Porcelain Tiles, Concrete Tiles, Slabs, Pattern Tiles, Plasterers, Porcelain Tiles, Self-adhesive Tiles, Slate Tiles, Glass Tiles, Spa and Sauna Tiles, Split Face Tiles, Glass Mosaic Tiles, Stone Tiles, Swimming Pool Mosaics, Swimming Pool Ceramics, Ted Baker Tiles, Tiles Home Choice Service, Tiles Selection in Your Home, Tiling For Living Area, Wall Tiles, Wet Room Tiling, Wood Effect Tiles, Designer Tiles, Bespoke Tiles, Ceramic Tiles, Metro Tiles, Glazed Tiles, Subway Tiles
I had an amazing experience with the customer service, who helped me with a very individual project for a new shop opening. Thank you to the team!!!
The tile we chose for our bathroom was amazing, Chris was very helpful with our questions and even helped out with our measurements.
Excellent service and would definitely use again
Received my tiles and they look perfect in my hallway. Highly recommend this company
Found the right mosaics tiles I was looking for with luxury tiles. They were premium quality and got it delivered the very next day.
Best quality tiles for our new place in London. Highly recommended tile company many thanks for your help
Very good customer service. ordered mosaics for my bathroom. arrived within 2 days. quality is amazing and the service was perfect. they were very helpful with meeting my budget needs and will definitely come back.
This company is now offering bribes in the form of a 10.00 credit to pay pal if I remove a negative review from 2022, shocking and desperate, please read the following: I hope this Email finds you well. I am writing about your Trustpilot review you left us about our company, Luxury Tiles U.K. We sincerely apologise for your experience with our company. We are determined to address all our customers’ complaints and satisfy all their needs. Since the review was written a while ago, we would kindly ask you if it could be removed as a goodwill gesture, we would offer you £10 to your Paypal or as a BACS payment and would be happy to be of improved service the next time. I believe my colleague called you up a while ago about this.
I got referred Luxury Tiles from my previous contractors and they been nothing but fantastic from product quality to customer service 10/10
The chap who helped me Kellor was phenomenal and saved my project as i had a deadline and tilers on site i could not get the tiles anywhere else but luxury tiles stocked them. Kellor helped me with next day delivery arrived without any breakages cheers
High end quality mosaic tiles and impressive collection! Will definitely use you guys again
Very helpful on the phone most informative , answered all my questions and gave me some advice. Excellent service and quick delivery would use again
I choose this company because they said they deliver in 1-2 days, and the prices were good. I made my order on the 14th Oct, I waited until the 21st but nothing arrived, despite receiving an email on the 16th to say they had been dispatched. I called on the 21st (from a phone not associated to the order) and was told that DHL had lost the order. They said they would resend the order and I should receive it on the 23rd, they would let me know when the order was picked up and that it would be tracked so that I knew when to expect it. It is now the 23rd and I have heard nothing further. I have tried to phone (10 or 12 times) and no answer. I think they check the phone number ringing them & don't answer if the phone number corresponds to an order that hasn't been delivered! Note that this company has the same contact details as Tiles Decor !! Addendum 26th Oct - Since posting this review I have had no problem when phoning them. After a further 3 calls my order is still in Germany and will probably arrive in 4 or 5 days, but no guarantees. I've cancelled the order with their agreement and should receive a full refund, plus an additional £10 if I remove the review from Trustpilot!! If you do want to order from Luxury Tiles UK or from Tiles Decor then I suggest ringing them first to see if the items you want are in stock.
Ordered and paid for Tiles to be delivered to Ireland - order cancelled as they don't deliver porcelain tiles to Ireland! Good point was the refund was back in my account within 2 days. I reordered them as I was travelling to UK and could pick them up. Tiles arrived in bits!! Not just a few cracks but literally in pieces. I am not surprised they arrived that way as there was absolutely no packaging around the tiles and had just been thrown into a large brown box. Considering they wouldn't deliver to Ireland in case a breakages this is a bit of a joke! An email was sent to the company with photos and it took days for them to come back to agree to a refund. I expected the refund in my account within the 2 days again - here I am a week later and still nothing! I received an email nearly a week ago to say it should be in my account within 2-3 working days yet still nothing. I was going to order the tiles again but after this experience NEVER AGAIN!
Premium quality, fast service, look stunning but I still think delivery was very cheap compared to other tile companies. Was thrilled as I got our blue mosaics on sale.
Wood effect tiles arrived on time, great customer service when I called to check on my order as I had a question from the delivery company. Most definitely would use them again
We have used this tile company twice and cannot recommend them enough! Great products, brilliant service. Just a shame I had to pay £29 delivery for my second order as my builder needed 3 more boxes. I would definitely recommend.
Purchased bathroom tiles at a great price with great service. We are in a process of choosing bathroom floor tiles and will definitely use this company again. No hesitation in recommending Luxury Tiles.
Zero stars!. Customer service is hopeless; don't do what they were supposed to do. 1 pack of tiles all smashed so asked for a full refund. This has been twice I've rung them to tell them to come and fetch them. Won't refund until had tiles back. Wanted to refund for 1 pack; what's the point in doing that if you've ordered right amount to do the job!! Will never use these again.
Cullen Driscoll
Oct 27,2024Ordered a pallet at 10 am Thursday delivered by 12pm Friday. Driver was helpful and polite, sales department responsed quickly to my emails. Overall a brilliant company with fantastic staff.i will definitely be shopping with Luxury Tiles again