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Reviews 145
rich allwright
Jan 12,2022Fantastic and Honest service from Tim at Master Cars . This is the second time we have bought a car from MasterCars. Highly recommend them first class service all round. Thanks again ! Richard.
Emma Callaghan
Dec 16,2021Bought a lovely car from mastercars i am really pleased the car had a few minor car park dents and road chips and these were repaired without question and a full service mot and warranty provided. The customer service by tim was 1st class with all my questions answered quickly and efficiently the whole process was stress free and personal - would definitely recommend
customer
Dec 13,2021I would refer Tim and Cameron to anyone looking for good quality and value for money on a car. When I collected my car it was spotless and lived up to all my expectation. They arranged my finance without any problems, the entire process was effortless.
D
Dec 10,2021I recently purchased my new car through Tim at Master Cars and I can not thank him enough with such a smooth transition. He was genuine with everything he advised me on and was amazing from start to finish. I highly recommend. Thanks again, the car is fabulous :-)
TK L
Dec 02,2021I recently purchased a BMW from Mastercars and Tim is by far the best car salesman I have ever met. He was not pushy, genuine, and gave relevant advice on some questions I had. I also had some questions around the infotainment system and a sales rep named Cameron contacted me to explain all the details of the infotainment system. It was truly a positive experience and I will buying my next car from them
Darren Carmell
Nov 05,2021I would like to thank Master Cars Hitchin for their excellent service they have been professional throughout the sale of my daughters vehicle.I can only say from the experience we have had , the way they have made this so simple and always available to answer any questions has been taken the stress out of the selling. I would highly recommend this dealership without hesitation polite professional and honest thank you.
Joseph Choo Rodriguez
Nov 02,2021Tim went the extra mile to accommodate my purchase. The handover was great and Tim explained everything clearly. The car had been cleaned to an exceptionally high standard and looked new! Overall extremely happy with Master Cars, Tim and my car.
David Feeney
Oct 29,2021Excellent service from Tim at Master Cars from start to finish. Highly recommended.
Cecilia
Oct 28,2021I had a very good experience buying my car from Master Cars. The whole process went smoothly and the service was very helpful and friendly. The car is great too. Highly recommend.
John kerrigan
Oct 24,2021I recently purchased a car from Master Cars Hitching. The car was advertised on Auto Trader and I enquired over the phone. As soon as I came off the phone having discussed the car with Tim I was confident in travelling to see it. Tim was accommodating , honest and it was a no pressure environment. Safe to say I’m extremely happy with the car and the service provided especially as it is being driven by son for his 18th birthday. Thanks Tim and Master Cars. John K
Toni Ward
Oct 14,2021I came to Hitchin to look at a car I was interested in, Tim was very quick to respond to my enquiry and reserved for me. All of the details of the car were fully explained to me and Tim was fair with a price with a part exchange for mine. Day of pick up was made very easy, Tim went above and beyond to ensure I was happy with the car. Great service and would definitely recommend to friends and family.
Mr Julian Morgan
Oct 12,2021The process of sale and collection was fantastic! Really professional and no issues what so ever. Thanks Tim and team!
Richard Bowring
Oct 12,2021Recently changed our family car with Tim at Master Cars. Our new car is fantastic. It's top spec, in perfect condition and spotless. We paid our deposit on Friday and the car was delivered by Tuesday morning. I would definitely recommend and buy from them again in the future.
Nick
Sep 27,2021I looked long and hard for the perfect Porsche Boxster, and as soon as I stepped into the Master Cars showroom I saw "my car" .. it was sitting there gleaming! Tim was very friendly and not at all pushy. I returned with my partner a couple of days later for a test drive, and Tim insisted we both drove the car, not just me, and made the whole test drive experience very simple and un-rushed. Shortly afterwards I put a deposit down to reserve the car knowing I would not be in a position to collect for a few weeks. Those weeks turned out to be a lot more than I had hoped (probably 8 weeks!) and Tim was totally fine with it, not giving me any pressure to pay for the balance and collect. When the day finally arrived the car was prepared to a good standard, the paperwork filled in quickly and I drove home a very happy man! It is clear the standard of cars Tim has is very high. He obviously cares about what he is selling to his customers. So many dealers, large and small, try and sell anything to anyone, and blatantly lie on the adverts about the vehicle conditions, but Master Cars is not one of those places, and so I would not hesitate to buy another car from them.
Tom
Sep 06,2021Best service I’ve had buying a car. Tim made the process super smooth and sorted all the finance process out for me, I would definitely recommend.
Charmaine Collins
Sep 03,2021Amazing service from start to finish Car was delivered in amazing condition inside and out Thank you so much Tim
Robert Thomas
Sep 03,2021Just brilliant, start to finish. Could not recommend higher. Punctual, polite and just as stated! Just excellent
Phill Scott
Aug 10,2021Great service, friendly no pressure sales and very knowledgeable. Would recommend to anyone looking for a special car!!
Susan
Aug 08,2021Friendly and efficient service with no pressure to buy!! Young guys working in the showroom were great and part exchanging my car couldn’t have been made any easier, so thank you Tim. Would recommend 100% and would definitely return when buying another car.
Amreen
Jan 13,2022Tim was very helpful and personable. He took the time to get to know me and provide a personal experience. Delivery of the car to my home address was also great. The whole process was done quickly and efficiently.