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Reviews 180
Johanna Mogapi
Feb 21,2023You don't send reminders to customers like freedom life cover did, they sent us reminders when our policy is 3weeks away to lapse yet you just send an sms stating it has lapsed with no warning. Freedom handled us way better. I just hope with how you run your business you dont lose customers 🙄🙄
Neo
Feb 19,2023I starred the policy in 2018 and was doing good all the years until 2022 when I was told my policy lapsed because of missed payment that I was not even aware of that you say happened in 2021
Nompumelelo
Feb 18,2023I submitted a claim will all docs required but i still need to have a proof that my uncle is my uncle
Busisiswe Emely
Feb 12,2023Meerkat help me a lot by adding my extended family that i left out,and doesn't even raise my Premium iam stil paying R135 per month iam so greatful.
Owais
Feb 12,2023your service and help i receive from you with a query
Thabo
Feb 12,2023They attended to my query on time
Rochelle
Feb 12,2023Meerkat was very professional & clear on all documents required for the claim. They ensured me that the money was going to paid within 48 hours and it was done. I didn't have to stress during my time of grief. I thank them.
Andiswa Simantha
Feb 11,2023Woow is the good communication that they have with their customer
Zanele Prospirit
Feb 08,2023Very helpful in explaining the cover and giving options that suits your buget
ntebaleng sekete
Feb 07,2023I had a policy with Freedom Life Insurance and recieved a message that Meerkat has taken over the policy . First it’s policy increase and secondly they told me my policy has lapse how so I don’t understand because they debit every month . I recieved an sms stating that my policy have been reinstated and in order for me to claim I must pay monthly fees for six month n wait for six months for me to claim . Really not happy with their service it’s not servicing us as it should . Extremely disappointed
Rachel Young
Feb 06,2023All of the agents that I have dealt with have helped myself and my husband superbly. Fadwa Hendricks, Lefa Ntsalla and Khumbula Malgas. I can not express through words how seamless this process has been. Thank you so much to all of you.
Eldorett Johnson
Feb 06,2023Whenever you need assistance they assist you in everything.
Dieketseng
Feb 06,2023Excellent service from Pearl
Melikhaya
Feb 05,2023Meerkat is new to me since I'm frm Freedom Life, everything was explain to me very well about charge I'm owk with it 👍
Vivianne Violet
Feb 05,2023I'm not really sure what is happening at this stage. I only got information and email saying they re making contact with my creditors and about a credit life policy which I tried to get more info on to understand if it's compulsory to have the policy. I still don't know if it is. I don't know when my debit order will start etc. Ntombi has been helpful in starting the process but I need clarity on where I stand. I can't answer my phone during the day so I don't know if someone has tried calling me either. Just a bit lost on the process. Please give me and update by email. Is credit protection policy compulsory and if not cancel it don't need further costs. And secondly when can I anticipate start of debit order for debt review
Charmaine
Feb 05,2023Sent an email 2 weeks ago regarding my policy and so far no-one has bothered to contact me
Mosito
Jan 30,2023The way they've communicated with me..it was a great knowledge.. And doing it in time..
Olwethu
Jan 30,2023Very helpful friendly and professional
Bernard
Jan 30,2023Khanyisa's service was nothing sort of exceptional!! From the 1st call to the end, she maintained such professional, and non-judgmental service, that I felt very comfortable, and open to discuss my situation with her. The process was also relatively quick, and she kept me informed during the process. She gave me the confidence to proceed with the process of debt review, and for that I will forever be grateful to her.
Client
Feb 24,2023The company is useless. They use SMS as correspondence instead of usual letters to prevent clients from obtaining cover elsewhere as a result of their uselessness