My email to Peter DeCarlo Senior Moving Consultant says it all Hi Peter! I wanted to let you know that the team - Charlie, Larry and Joe did an excellent job moving my household. They really worked very well as a team and both individually and collectively were very respectful and considerate of all my concerns. Again, I want to thank you for all your assistance in the entire process.
Men on the move is really the best moving company ! My family members & I gave used them for at least 5 moves ! Nothing was ever damaged . The workers are professional & very skilled ! I would highly recommend this company to anyone who is moving their possessions !! 😀👍😀
Movers were quick and efficient. I recommend Men On The Move to anyone who needs to move in the future.
I could not recommend this company with the experience I had with them. The estimate was for 4 men and 8 hours from their Woodbury NY location.That included drive time from house to house which was less than a 1 mile drive. I can walk it in about 15 minutes. The movers complained that we ordered too small a truck and that there should have been at least 2 more people to help. We explained the truck size and manpower was determined by the Men On The Move salesperson who came to our home to price the job. They said the weight was estimated at 8k lbs and their truck that was meant to hold14K pounds was full and a cargo van was called in up pick up the overflow. ( they wanted to charge $175 for the van) The movers started getting frustrated and irritable as hour 9 came and went with still a lot of moving to go. I used to work for a moving company and I get it. My back paid the price from my moving days but I began lifting up the stairs to help. Things still continued going downhill. The guys tried to remain polite but it was tough for them to maintain. They were getting near exhausted as time pressed on. A bit of in fighting ensued about the productivity of one of the workers. Some frustration then turned towards us as some furniture needed to be re positioned. At hour 14 this awful experience was "done" The supervisor started writing up the invoice. We were charged for wardrobes we didn't receive (He counted our U haul wardrobes in the total) and excessive # of rolls of packing tape. I felt like this was his frustration payback directed against us. Additionally we are missing about 30 boxes and they left a desk in our driveway. I believe it was too exhausting, they were just done and would rather leave with our stuff and dump it rather than move it to the second floor. I HOPE I'm mistaken but since the supervisor insisted we sign that we checked the truck even though it had already left and then tried to explain that the signature was for something different than checking the truck makes me believe something terrible happened. We have called MOTM for three days now and they say they will be sending someone or they will email a claim form which they still have not done. If the company makes good on our losses I will update these comments with the resolution. For now I recommend stay away from Men on the Move. Moving companies are very busy now due to the pandemic and that may tend to erode MOTM's professionalism and commitment to each and every customer. Moving is stressful to start. This experience multiplied that stress by 10.
Each of the men were friendly, very courteous and worked hard to get the job done despite the difficulty we had in making the delivery. They took the time to evaluate the problem we had in delivering my packages and furniture. Upon making the decision it couldn't be done (due to Management not informing us of work that was being done) they took everything to their warehouse and finally made the delivery the next day.
Excellent crew Quick & easy Very professional Very happy with service
They are the best moving company I ever used.
Winston and Brian were punctual, efficient, and eager to help. They did a fantastic job and made the experience wonderful.
I was 100% pleased with the work of Danny and his crew from Men on the Move. They were punctual, professional, and pleasant. There is not a single thing I would have wanted any better. I would absolutely use them again and would recommend them to anybody. And by the way, the work of the office staff was equally good. Sal did a great job in coming out and estimating the time and cost, and the office staff that called to check on our progress and follow-up (can’t remember their names) were equally good. Total pros!!!
Great service, nice men,on time and right on budgeted estimate
The men did everything I asked of them. More importantly, they gave expert advice about where o place furniture in my apartment.
Truly excellent service and price. Also friendly, knowledgeable and professional movers.
Great customer service. The staff does their job with grace and positive energy.
Great experience! They were professional and quick. We moved from Suffolk County to Queens and they really came through for us.
They did a great job.
Wonderful experience!! Very good communication.
Excellent team, efficient and did everything in timely manor! Would use them again in future
We just used Men On The Move again, as usual they were on time, neat & polite & respectful. In the past 5 years we have used them 5 times . My sister moved homes. my parents moved twice & after there passing, making multiple stops to drop furniture off at different homes, was never a problem, even thou the same guys had just moved that glass dresser that was extremely heavy they couldn’t be nicer. There are very easy to deal with and there pricing is very reasonable.
The movers were very patient and careful in packing and handeling the boxes, they were very helpful bring the boxes to the new place with much care.
Elaine Felton
Sep 04,2021It Was A Snap. I highly recommend Men On The Move For Your Moving Experience! Two very friendly and professional gentlemen showed up early and promised me A Wonderful Experience and it was. All details were made clear. I signed and off we went. I sat like a Queen while they emptied my old apartment and I sat like a Queen when they filled my new space. Quick, Clean And Efficient!