Mickleburgh Musical Instruments

Hosted by David Simmons

4.5 (543 Reviews)

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Reviews 543

4.5

Out of 5.0

Ann Heymans

Jan 22,2025

Back in the summer of 2024 I thought I would explore getting a new piano in exchange for my Kawai Grand which needed some attention. I first thought a new digital piano would be good but in my visits to the shop I was guided to try the many acoustic pianos Mickleburgh have as well. Their patience with me, their willingness to come out and assess my Grand, and the range of new and second hand pianos on display was so impressive. Of course I went for an acoustic instrument, as I think they knew I would. I bought a completely restored Steinway Z, which had been lovingly reworked by Andy. It is beautiful to play and I am appreciating it's real quality. The excellent service did not stop there. Malcolm came and tuned and revoiced the piano as its tone was just a bit too bright for my room. After a while I found the piano keyboard was just a bit low and I was getting back ache when playing for any length of time. Andy and crew came, took the piano back to the workshop and raised it on casters, bringing it home within the day. And it will be tuned again in about four weeks time. What incredible service. How great to find a company that so loves its work that it can provide such a superb experience. Thank you so much Mickleburgh

Lucas Blackburn

Jan 16,2025

Good, quick and efficient. My jaw harp was securely wrapped and has no faults with it. Very quick delivery and the items I bought fitted well. Great to deal with such a long standing company

Catherine

Nov 15,2024

Ed advised my Mum and I today on a new keyboard (a Yamaha P225 with stand and other accessories) and he couldn’t have been more helpful. He took time to explain, demonstrated various brands and communicated clearly at each stage of the process what I might/should be looking out for plus a little bit of science behind it. Also helped with loading items into car post sale and couldn’t have been friendlier. Thanks so much! Can’t recommend enough.

Jude

Jul 16,2024

We ordered a brand new guitar which was super easy and fast delivery. Very happy with our choice. Thank you! 👍👍👍

Paige M

Jul 14,2024

I have bought countless things from Mickleburghs, and have always had a lovely time. Most of the staff are very knowledgeable and friendly. Unfortunately, as I went in to test some grand pianos, an older man (who has been mentioned in other reviews) came up and stood, staring at me until I noticed him. He started interrogating me and telling me the showroom is there for people to try before buying, not to practice on. I made it VERY clear that I was there to buy, and the man who initially talked me through the pianos assured me I was allowed to test them. The older man talked down to me, and even laughed at a question I had. I am a young woman, and am very used to older men making assumptions about me, this was no different. TO ANY YOUNG WOMEN, I would reccomend going to a shop where they'll respect you. There was only one other customer in the entire shop, I was told I could test the grands, I was also told I could take pictures of the pianos to send to a friend who the piano was for. I certainly didn't have any food or drink, and was nothing but respectful. I had only been playing for 10 minutes before this incident. And had only had time to test 4 of the different pianos. I'm aware you can rent specific pianos by the hour, but as said above, I wasn't there to practice on one piano, I needed to test a variety to BUY. I left almost in tears. The rest of the staff are angels, and it's a shame that I have to stop buying and encourage my friends the same.

Paul Nelson

May 03,2024

Bought a Squier Classic Vibe bass from them and delivered in 24 hours - holy moly! Better than Amazon and many othe online retailers- well done guys! Also this bass has the best neck of all my basses and I have original fenders from 76 to mid 2000’s and they are all way fatter than this baby - chapeau to Squier

Jane Stickley

Apr 16,2024

Fabulous service! I found what I had been searching for via Google, the price was very competitive and the item was delivered promptly and well packaged.

Vrill

Apr 15,2024

I bought a kabuki for my daughter and it's awesome. Thanks

PeterH

Apr 10,2024

Website clear and easy to use. Acute description of goods. Fair price. Delivery speedy.

Kevin Smith

Apr 04,2024

Great product, cost and delivery

Fiona

Apr 03,2024

Super fast delivery, product as described. Thank you.

Charlotte

Apr 02,2024

Super service! Thank you. We were recommended to use Mickleburgh Musical Instruments by our local music shop (The Bop Shop) as they didn’t have the guitar strap in stock. The price was competitive and came really quickly. Thank you

Mr. Brunger

Mar 20,2024

Excellent service and communications, prompt delivery, goods as described, good quality and exceptional value and competitively priced, very happy customer, highly recommend.