To leave a review you need to be logged in
Reviews 16
Mary Thomson
Mar 07,2025Jessica is a fantastic hygienist who is very patient and kind
Carl
Dec 04,2024Horrible, Horrible Experience!! Stressful and Rude, Ill mannered staff!! Wonāt refund my credit on my account!!! So I had teeth whitening booked, and cancelled within the correct cancellation policy time. Ā£49 I tried to get refunded for months and months. And nobody called me back, nobody dealt with it. So it sat on file. Because I couldnāt get the coordinating manager to deal with it. I was fair in saying āOh just put it towards as hygiene appointment pleaseā. But as the lady on reception that I spoke to who wouldnāt give her name to me, said I had missed 7 appointments. All of which were rescheduled, may I add, and I missed the last one within 24 hours notice. Theyāre keeping my money. When Iām planning on spending a huge amount of money on Invisalign Treatment. Sam is lovely, always has been and Iāve known her since being under the practice some years. The other receptionists over promise and under deliver and quite frankly itās just another telephone call. Well sorry ladies youāve just lost a customer. And you can stick your Ā£49 where the monkey keeps his nuts!!! I mean who taught these people manners. Oh and this definitely will be going further. Weāre in a recession and your basically robbing of hard working people and itās disgusting and your practice and staff should be ashamed of themselves. But no of course not because like most ungracious, in-compassionate people you could care about me. Donāt waste your Ā£Ā£Ā£ at this surgery for Invisalign, or any other private dentistry. Go somewhere else where they will speak to you like a human being, not a child. Absolutely disgusting!!!
Kerry
Dec 03,2024I am very nervous patient due to bad experiences and trauma with previous dentists. I've had a lot of work done over the last couple of years at MK Dental and I've always been happy with the results. All of the staff are very friendly and professional. Mo, my dentist (and owner of the practice) has been absolutely fantastic from start to finish. He has taken a lot of time with me, given me plenty of advice and always been very patient and understanding. I can honestly say that MK Dental are, without doubt, the best dental practive I've ever used. The whole team are outstanding. I highly recommend them!
Tracey
Nov 28,2024Visited Zena and nurse Jeny yesterday to complete my Crown,,, amazing outcome and Zena understood my sensitive teeth issue and accommodated this I would highly recommend this dentist
Consumer
Aug 24,2024Today was my 1st experience with this clinic and Mo (one of his dentist ) saw me today, professional and friendly. I enquired about Invisalign and they offered me an appointment on the day required. I am a little surprised to read some of the reviews as I paid a refundable deposit and on the day Sam was calling me back to organise the refund, without me even having to ask for it. No hassle whatsoever. I also found their prices fair and very competitive and Sam went the extra mile with information and very clear directions and advices with convenient places where to park(I am terrible with directions !) I really thought their customer care was 1st Class! Maybe this review is premature and if I decide to have further treatments with them Iāll advice/edit accordingly, but for now I wanred to say this as I felt some of their reviews didnāt match at all the great care which I received today Thank you
Kiran Ladwa
Aug 05,2024I would highly, highly recommend MK dental and Implant clinic. From start to finish for my dental treatment I have been treated with nothing but kindness and professionalism. The team at MK dental have been exceptional, from the reception staff to the dentists. Each appointment that I have had, I have never felt rushed, everything was explained to me in a clear way and I was made to feel very comfortable. Best dentist I have ever been to !!!
Peter
Aug 04,2024Great team . Had my filling done without any pain. Lovely and friendly team all around.
Sally
Jul 31,2024Awful, awful treatment after many years of great service the place has changed big time. Was refused treatment due to the medication I take both Doctor & GP wrote letters to say this was ridiculous and treatment was required as a matter of urgency. After treatment which was handled very badly another drug was added to my notes. I disputed this medication addition as I have NEVER taken it. Letters and emails ignored from Doctor & GP. Last appointment was horrible, accused of withholding information about medication and questioned at length about actual meds. Refused treatment AGAIN. Then received a letter saying barred for practice due to aggressive behaviour and withholding info (both untrue). Itās a terrible way to treat people and punishing them for taking very common meds that millions of people take is shocking.
Consumer
Jul 22,2024As a very anxious paient I have come to trust this dental practice as the staff are so understanding. I have been having a check up every 3 months on recommendation of oncologist so was upset to receive a letter recently informing me that, in order to remain with them, I would need to register as a private patient. I just don't have the funds to do this (I am retired with a restricted income although I pay full nhs charges) I went for my pre booked nhs checkup but was told that was the last one unless I went private. Haven't been able to find another nhs dentist in Brighton or Hove so very disappointed.
Raju Patel
Jun 14,2024I have had only good experiences with this practice - spanning 6 years as a patient. The current management are active and vision based - having really turned the practice around in every aspect from its appearance (which is modern and professional) to the service offering, which is now very advanced.
Dawn Ray
May 29,2024Avoid. Just wanted to buy whitening gels to use with trays I had from my previous dentist. They said I would have to come in and pay Ā£50 for an appointment first. They gave me the wrong gels which I paid Ā£79 for . When I returned them They then couldnāt supply me with the correct gels because they didnāt have them in stock . They refused to refund the unnecessary appointment and have me jumping through hoops for a refund of the incorrect gels which they tell me will take 4 weeks (after Iāve been emailing them for a refund for 2 weeks) . I ended up just ordering the gels online
Claire2711
Apr 08,2024Our first appointment with Dr Hadi was awful. He wanted to remove my daughter's milk teeth for no reason (every dentist we've seen since this appt has agreed with me - including other dentists at MK dental. My daughter's teeth have now fallen out naturally as expected and there were no problems with the adult teeth behind. If I had agreed with Dr Hadi, trauma would have been caused to my daughter for absolutely no reason). He also wanted to charge me privately for root canal treatment, even though I am an NHS patient. Throughout the appointment he was fussing with the computer as his nurse seemed to not know what she was doing (I don't know her name :/). I decided we wouldn't be seeing him again. The next appointment we had was with Gabi, she was lovely and I would recommend her but unfortunately she isn't there anymore. The last appointment we had we saw a dental therapist, which we weren't informed of beforehand. She was nice, she completed a filling on my older daughter and recommended treatment for me which I agreed with. I paid a deposit for the next appointment. However, after the appointment I realised I was being charged for a hygienist appointment, even though a scale and polish should be included in Band A of the NHS dental charges if it is deemed clinically necessary, which I was told it was. I cancelled the appointment. I have since requested my deposit back. A few times. This should have been received within 28 days (their own words) which would have been Friday 29th March. After chasing this with them, I was first told they hadn't received the request for my deposit refund and then when I was able to prove I had sent the form, I was told it was delayed due to the bank holiday. Fair enough, maybe, but the payment still should have been received by Wednesday 3rd April, if we're allowing two extra working days for the bank holiday weekend. I asked the receptionist on the phone to ask her manager to call me - a call I still have not received, along with my refund or any apology for the delay.
Mr mark seaton
Feb 17,2023I have been using this dentist 20 year long before they become MK. The new owner is rude, told me many times, "My practise my rules, there are other dentists!! The second time I saw him he told myself he would be the judge of what medication my GP prescribes as to weather he would even look in my mouth, I walked out. They say they take NHS patients, just try calling, they will say they are full, then call back and say your private.....!
David James
Jun 08,2022Dr. Mohit Kumar STAY away from āMOāDr. Mohit Kumar the Dentist owner ā¦ he creates work that you donāt need .. heās there to get has much money from you as possible.. he told me Ā£2000 work for a implant was a lie ā¦ I went immediately to another dentist for a 2nd opinion and they disputed everything he said ā¦I just needed a new post he has been reported to the Dental services
Anita Careem
May 04,2019After years of complete fear of dentists, because of very poor treatment. I have had my trust restored.Thus dental practice is amazing. Right through from the helpful, kind and polite receptionists. To the nurses, My dentist Raxit put me at complete ease, he was very patient, speaking calmly to me, taking the time to explain, what he was doing and why he was doing it. Also he chose my dentures perfectly. He extracted 4 teeth and listened to my concerns and made me feel confident enough to go ahead, this is a big deal for me. His nurse Rauirii was also very good at putting me at ease d very efficient at assisting Raxit too. Thankyou so much for giving me my smile back:)
17 Bristol Gardens, BN2 5JR, Brighton, GB
http://mkdentalandimplant.co.uk
Contact The Company
Recently Added
SHS Balustrades and Handrails
Unit E6/E7 West Point, Middlemore Lane West, Aldridge, Walsall, West Midlands, WS9 8BG, Walsall, GB
kelly astley
Mar 10,2025Having been unable to find an NHS dentist I came across MK dental and implant, I'm so happy I did, right from my first appointment Mo put me at ease even though I was so nervous and embarrassed about the state of my teeth and gums, however I was put at ease and after a check up I was seen by Jess the hygienist who is so friendly and thoughtful that even on my second visit with her she bought me a squeeze stress ball as she knew how anxious and nervous I was, I cannot thank these guys enough for literally saving my life (dramatic i know, but honestly true)and after years of being scared of the dentists has made me feel safe and confident again to smile, thank you š 100% recommend these guys š