Moona

Hosted by David Simmons

4.0 (430 Reviews)

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Reviews 430

4.0

Out of 5.0

Nicola Timms

Feb 24,2022

This site is fab

Sandy MacLean

Feb 21,2022

Have always worn Kickers and love them. Really easy ordering with fantastic discount. Thanks very much.

Steph Gadd

Feb 20,2022

Got a 5 pound discount

Gillian Somaru

Feb 18,2022

Absolute scammers!! They've just attempted to take €32.40 from my account as a monthly subscription which I cancelled weeks ago and have an email to confirm this. Luckily revolut froze the card as they suspected fraud. Inconvenient to get another card. But at least they'll be unable to try it again with me. AVOID MOONA

Jack 'Flenix' Hedges

Feb 18,2022

I hadn't even heard of Moona until five minutes ago. I was trying to make a purchase from another site and if I wanted to pay by card, I was forced to use Moona, which forced me to register and save my card details. They give you £5 off, but there's small text about a £29.99 monthly charge after the first month. I can see from other reviews that people have missed that, and been charged. It's a disgusting prey mechanic that should be illegal, and very few reputable companies would use. As I said as well, this is the first time I've heard of Moona, which suggests to me there's not many retailers I could even use their premium service with. I do quite a bit of online shopping! After that, there's no way to delete your account. You can cancel your membership, but that's it - for all I know, my card is still saved on their database somewhere. Good job I have a spare card for things like this. Icing on the cake is the email asking you to review them. You can either leave a positive review, or contact them, they don't advertise which site you'll be leaving the review on in the hopes that people won't leave them negative reviews. Sorry Moona, walked straight past that one :) I only heard of Moona today and hopefully, never see them again. Very shady tactics which really don't look good.

A.

Feb 18,2022

Moona is misleading. I received £5 off using Moona - only to pay £89.97 in direct debit payments over 3 months. When I queried this Moona said they would refund the membership fee - but only refunded £29.99. When I requested the remaining refund they said they wouldn't. It's rather disappointing and a bit of a scam.

Lexi Walsh

Feb 16,2022

Will allways choose this app. The prices are affordable here.

OPTECH FIBRES LIMITED

Feb 15,2022

first time using them everything seems ok thank you.

michael johnson

Feb 15,2022

5 star because £5 immediately taken off total price long as nothing hidden and suddenly appears then 5 star everytime! Always cautious with offers but seems geuine and lots of decent reports!

Jonathan Ward

Feb 14,2022

I have been a member of Moona since September 2021 and have overall been very pleased with the service provided. I felt like, at £29 per THREE months I was afforded a reasonable value for money proposition. This charge has unfortunately changed to monthly - which is great for the business but bad for the consumer. Moona did inform me by email of the change by email which I unfortunately missed, and only noticed after making my regular order from a Moona supported local retailer. Needless to say, I was speechless. Membership cancelled. As for their new benefits, most of the 'partners' that offer discounts are the same as I get from my bank, and many just say "retailer is not participating" when you click through. Seems like they're hoping you won't notice that. Also, refunds in case of fraud are already offered by credit card companies for free. So, yeah, the value in this programme has now gone. Seems like they're hoping people don't realise the charges have changed!

Helen Husler

Feb 11,2022

Great easy to use

George Harrison

Feb 10,2022

Very easy and secure. Just how technology should be

Ryan Ward

Feb 10,2022

Have only positive experiences with Moona. A really nice App.

Dentaa Darko

Feb 10,2022

Brilliant service!

Holly

Feb 09,2022

Very helpful and quick service

Andrew

Feb 07,2022

I clicked for a £5 offer from another retailer website. Moona had taken a total of £89.97 from my bank until I recognised they were doing so. After a few emails and a call from me they did refund with a week. However this is totally underhanded, as there was no mention of taking £29.99 a month from my account at the time of clicking the £5 offer. I wonder how much profit they are making from this tactic to old and vulnerable people who do not carefully check their bank accounts. They might not be classified as scammers, but I could call them a few other things!! A total disgrace of a company. If they were a respectful company they would make there monthly fee much more clearer. Which would also prevent all the bad reviews on here, and save there accounts department wasted time of giving back lots of refunds. But it must show how much money they are ripping people off who are not aware of their shady actions!

Maxine Archer

Feb 04,2022

Absolute scam, I have just been on to my bank account and discovered that they have been taking £29.99 out of my account for the last 2 months. I certainly did not sign up for this and there was no information informing me that this would be happening. I have emailed and requested a refund or it will be an email to trading standards!

pamela green

Feb 01,2022

Very easy to place my order.will definitely atelier be using this site on a regular basis.

Pablo de Estrada

Jan 25,2022

a 5 pound off offer appeared on another retailer checkout and now Moona is directly debiting me 29.99 for a membership I never applied to. Beware of this scam!