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Welcome to Morale Home Furnishings online Store. We are a family run business with decades of experience in furniture retail throughout the UK and Ireland. We have one of the best looking showrooms in the UK. We offer the largest range of quality home furniture at low prices. We also order FREE DELIVERY to most parts of the UK.
Customer service is very important to us. If you have any problems at all please use directly so that we can help you resolve any issues.
Reviews 152
A M hockney
Nov 25,2013Bought a Panama oak top small console table. Nice solid piece of furniture. Good product. Good price. Very good delivery. Would have no problem recommending this company. They phoned me to arrange delivery and it was delivered exactly on the chosen time.
Janice
Nov 19,2013As a very nervous internet shopper, and after reading some of the less than flattering reviews, I took what I considered to be a risk and placed the order with everything crossed! From the initial enquiry through to the delivery, everthing was clear, concise and timely. I was told how the ordering process worked, how long it would take and how and when it would be delivered. My only concern was when the delivery didn't turn up within the stated 4 hour time slot, as I had arranged delivery to my place of work and rather hoped it would arrive before we closed for the day. Being Friday afternoon though it was perfectly acceptable for it to be delayed. I am very satisfied with the whole process and cannot think how it could be bettered. I will use this company again without any hesitation.
wayne
Nov 18,2013ordered item,waited for delivery,3 weeks later i phoned company who said item no longer stocked,still waiting for notification of a refund.
Mr Stephen Stubbs
Nov 15,2013Found what we wanted, ordered it, paid for it only to be told that it was no longer available!
John
Nov 12,2013said they would deliver between 12-30 to 3-30 at 5-00pm phoned to say here between 6-6-30 phoned again at 6-00 to say they would be here at 8-30pm have been sitting here in work since 5-00pm not impressed with this service
Angela
Nov 08,2013Needed more information so called the company and the call was answered in seconds. A few seconds more I was speaking to a person that was knowledgeable and professional. Decided to order product on line. The website was clear and clutter free. The site was very easy to navigate with the right information in the right place. This made ordering quick! Sufficient updates notifying me of the status of my delivery that was delivered as promised and on time. Driver did call as he thought I was someone else and referenced a different product. This was resolved and pleased to say, the driver did not compromise any data protection practices/legislation for the other party and kept referring to the product. I point this out as even where slight errors occur, staff at all stages of the process puts customers first in a professional and respectful way. Perhaps this company could diversify their markets and add training to so many other companies whose customer care falls short of basic courtesies.
Jennifer
Nov 08,2013I ordered a fab designer leather bed and it was delivered quickly. Very happy with service. I ordered another bed but it was too big and again it was collected quickly and refunded. Overall I'm very happy with the service given and would definitely recommend. The bed I kept is of a very high quality and looks classy and modern. Very happy
Catherine mcshane
Nov 05,2013The furniture i ordered was disappointing for price, i thought flat pack would need to be robust , it seems not !!!!!! flimsy is an undrstatment, the solid sides of wardrobes are actually hollow frames. Will not order again anything from that line. Its the first i have done it and wont do again. The staff were helpful when problem of delivery arose, camnt fault them , the delivery drivers couldnt wait to drop and run, again disappointing, wasnt able to check product before they left or might have returned immediately.
Mark
Nov 05,2013Unfortunately they were unable to actually supply the item ordered as it was no longer manufactured. This was despite advertising it on the website and taking full payment from my credit card. On subsequently being informed of this, I was told it was down to me to cancel my order before a refund could be processed - not sure what would have happened if I hadn't cancelled the order but within 7 days the refund came through. I think this was just an unfortunate incident where the website hadn't been updated as the product should have been removed
Alan Armstrong
Oct 18,2013With the fully functional and helpful website I was able to find and order my ideal new bed and mattress. Follow up info form the company was 1st class and my order was dispatched and delivered on time and when it was stated. Very helpful and friendly staff answered my questions with ease and makes for such a pleasant transaction, I would recommend to anyone, and great prices to boot. A.Armstrong Hawick
Anne
Oct 11,2013After discovering the furniture I liked was available much cheaper online through Morale than local suppliers I went ahead & ordered. Then regrettably read reviews which worried me - glad I did it that way round though because lots of the reviews would put you off BUT don't be! I ordered the goods and 5 weeks later have them in perfect condition, delivered by reliable, efficient & friendly company unwrapped in position and ready to use. I enquired a week after ordering when delivery would be (that is my only criticism - an email after ordering to confirm timescales would have been helpful & reassuring) but I received a prompt response telling me the timescale & advising that in 10 days the delivery company would contact me, which they did. They kept me updated on my order along the way and everything that was promised happened! Would definitely recommend and use again.
Mr Mullin
Oct 08,2013And a rapid dispatch of items we'd been quoted a standard 4-6 weeks delivery time (they arrived in two). We will be using them again!
barbara
Sep 24,2013Was a little concerned about ordering from a company I did not know but there is nothing to complain about. product good value for the money it was bought for a spare room it came 6 days after ordering and was put together quiet easy.
Kyan-an
Sep 17,2013I ordered my pillow 2 weeks ago. I have had no communication from the company or have had my pillow.
Mark
Aug 20,2013Why take my money if you don't have the bed frame. Why not ring and tell me rather than leave it to me to find this out after delivery was overdue.
mj
Aug 12,2013Displayed the wrong price and size of item and only noticed after delivering it 2 months after I paid and complained. Rude to me on phone and put it down on me. Can't think of a worse company.
Richard Webb
Aug 11,2013Ordered my recliner chair sat back to await its arrival two&a half weeks later and after sending a email to ask when my my chair would be dispatched after having to collect it from the couriers the box looked like it had been played football with upon opening it to put it together i found no assembly pack and no base for the footstall so had the chair sent back one week later after another email to find out if the chair had been received by there warehouse I was then informed that my refund was being delt whith br there refunds department one week has already gone by and I am still waiting
Leander Bracken
Jul 29,2013Searched net for antique brass headboard. Found it at MHFs for almost half the price. It arrived within 48 hours and I am very happy with it. Will check out MHFs website again when I need similar goods.
maureen Sutcliffe
Jul 18,2013After shopping around for ages I finally found the furniture I liked ,but it was out of my price range,,but having seen it I didn;t want anything else.My friend suggested I go online and see if I could find the same furniture cheaper, And Lo and behold I did find it, and it was much cheaper and exactly the same product so I am delighted and look forward to taking delivery,as soon as my decorating is finished. The staff were very polite and efficient , and I would definitely recommend this company
24 Watt Road, G52 4RY, Glasgow, GB
http://www.moralehomefurnishings.co.uk
Michelle Howarth
Dec 27,2013We were kept up to date with our order and furniture arrived when they said it would.