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Reviews 100
jimmy rosbotham
Jul 19,2024After what has been a long drawn out saga with motor2go, i received an email from Mr Abraham Al-Amood and i will give him some credit here, to go from threatening and insulting me,to a grovelling humble apology must have taken some writing and for that he deserves a little bit of respect, it still doesn't correct the issue of the initial deception which has led to my being out of pocket purely because of their actions and it's been made abundantly clear there's not a snowballs chance in hell of me seeing a penny of it,but i won't be giving up on it, after all as i was informed by Abraham they are a multi million pound company and don't need my money the flip side of that is I'm not a multi millionaire, i work 2 job's, 7 days a week to get by and for me like the many every single pound is precious.
Kristian Bowbrick
Jul 14,2024It’s so disappointing that an otherwise decent bunch of people seem to be let down by terrible communications and admin. 9 weeks ago I ordered an ex-RAC VW transporter at a really competitive price. In the 9 weeks following the order, I have actually had the van for only a few days, and with issues at that. I have lost so much time and money driving and taking public transport back and forth to get the issues resolved, but still my van is not with me in working order. Every time I take it in, they seem to run the same diagnostics (for the problems I reported when I test drove the van 9 weeks ago) and come up with the same, or slightly different resolution to the problem, which requires me waiting even longer. On the flip side though, the staff are really friendly, honest and genuinely seem to care. They have also been really thorough and changed parts that hadn’t failed because they were afraid they might fail. And when they really need to pull out the stops, they will. When I explained how I desperately needed a van for a specific journey, they had a courtesy van delivered to my door within 24 hours. They know I need my van, fault free, by Tuesday at the absolute latest, to allow me 2 afternoons to make essential conversions so that I can take my family (including my disabled adult daughter) to Cornwall for a family holiday. If this happens, I will upgrade my rating to 3 stars but unfortunately the bad currently outweighs the good. If Motor2Go sorts out their admin, record keeping and communications I would honestly recommend them. If you are in no hurry for a van I would say buy from them, but I couldn’t currently recommend them for someone needing a van in a hurry to run a business with.
Sarah Langford
Jul 14,2024Where do I start!! Bought a van and it had an MOT failure- they said they would rectify it I picked it up with the new MOT. My mechanic looked at it and absolutely none of the work was done. It needed brake discs as the mot said they were dangerous. They put on2 brake pads- after constant emailing and sending evidence they basically called me a liar. They sent me 2 FAKE Invoices which were apparently paid by cash!! REALLY- cash is not traceable- These rude horrible people are nothing but low life fraudulent nasty wannabe gangsters. KARMA!! GOT TO LOVE IT- THEY ARE NOT THAT CLEVER
Jonathan Bennett
Jul 08,2024Absolutely DISCUSTING buisness! I bought a van from them and have nothing but problems! First of all they sold me one with a dodgy turbo so had to go back to them after a month of messing about! They didn’t even give me another van to use so I was out of work for a month! The van after 3 months the van has gone into limp mode because of DPF problems so it clearly has more than the original 60k on the clock! They are now choosing to ignore me as the can is still under warranty! They are a bunch of scam artists selling dodgy vans to people. DO NOT buy a fan from these people! Disgrace of a buisness!
Steve Smith
Jun 25,2024Amazing service so happy with my vehicle
Juliane
May 27,2024DO NOT BUY VEHICLES FROM THIS COMPANY. My husband bought a van in April and to this day we don't have a van. The company doesn't say why we don't have the van yet. Last week my husband asked for the money back and we have heard absolutely nothing in return, he has called numerous times, and nothing. We will have to go to court to get our money back. DO NOT BUY FROM THIS COMPANY.
Chris
Feb 22,2024Do not trust this company!! I purchased a Van from them, and was given 6 months warranty, 4 months in to owning the van, and only 5000 miles, the cam belt snapped while I’m driving, not super worried as I was still within my warranty, knowing these things happen well, god should I have been, after waiting almost a week to get any sort of response from their “customer service team” they have come back to me with “the 6 months warranty was a gesture of good will” and that it doesn’t actually give me any cover!!! Typical dodgy sales men trying to BS their way into a sale, now I’m left out of work for two weeks and a 6k bill, in which they are not willing to help or support financially in anyway, although they did off to give me a discount if I used their garage Terrible service, terrible vans, true cowboys
Consumer
Feb 14,2024The service we received for purchasing our vauxhall Vivaro by the dealership was outstanding. The customer service to after sales has been amazing. I highly recommend abraham and his team at motor2go to anyone looking to purchase passenger/work vans.
Tyre Klicker
Jan 17,2024The worst company I have dealt with . We purchased a van a year ago now and the van had manufacturer warranty . We asked for 6 month warranty when the van was purchased to give us extra cover . We have now been told that the warranty that was given was activated at the purchase of the van . Why would you run 2 warranties at the same time ?? . Now we have been told that we have no warranty . Ridiculous . Just a way of getting out of paying warranty . Untrustworthy. Poor customer service . Be very careful when you purchase a vehicle from those company .
Davis
Nov 26,2023Abraham was a great sales person, Van was clean and customer service was 10/10, thank you for your patience and kindness.
Mated Mlakar
Nov 26,2023The service was absolutely brilliant. Abraham ensured that we were comfortable and happy with what was provided to us and we got that extra help from Tablo to make our final decision. I will recommend not only just for the great prices but because of the excellent service.
needa K
Nov 26,2023We were looking for a van for a while and were recommended to speak to Abraham here. Everything was dealt with smoothly by him and he was very helpful in getting us the type of vehicle we were looking for. I would defintely recommend! their customer service team was excellent too.
Nina
Nov 25,2023I purchased a vehicle recently, the sales person (Abraham) was lovely and he was very helpful. I’m very happy with my purchase and I would like to thank him and to also thank Tablo who handled everything graciously and was very patient with me. 100% recommended. Will return in the future
tim
Nov 16,2023First class dealer. Was a pleasure to purchase car from them. Took my old car in part exchange. From first walking onto the forecourt to leaving in my purchased car took a little over two hours. Very friendly and no pushy salesman . Highly recommended. Thank you
brandon scott
Nov 06,2023Just purchased a 2018 Renault trafic from this company. Staff were friendly and helpful. I looked over the van and being seconds hand I knew it would have age related defects. It had small crack in windscreen, scraps on wing mirror covers and few marks here and there which was expected. I purchased the van knowing this. Had the van delivered to me on Friday and I was amazing at how good the condition was. It had a new windscreen, new mirror covered, new tyres and discs and pads. It had also be cleaned up really well. The van turned up in better condition than I was expecting it to be. Looks like a new van. One very happy customer. Very happy with my purchase. I would definitely recommend this company for any second hand vans. 👍🏼👍🏼👍🏼
cherrylewisgooglemail.com
Oct 26,2023Got my car today from Motors 2 Go and I love it, staff were very helpful and fixed a slight issue that arose when I got there, would highly recommend them!! Thanks Motors2Go
Les
Oct 17,2023I recently bought a Ford Transit Custom van from Motor2go and am very happy with the vehicle.There was a minor issue with regards to the spare wheel mounting bracket which they have agreed to have repaired at their cost. I was dealing with Amir and he provided excellent service. I am very happy with the condition of the van and the pics of the van prior to purchasing were accurate & informative. I would recommend Motor2go to friends & family in the future if needing a replacement vehicle Les
steven
Oct 08,2023Do not trust this company constant lies and deception. I brought a van 3 weeks from a sales man named Abraham, that promised resolution but never delivered to fix the issues. All vans seem to have problems that will not be resolved by motor 2 go. Stay clear.
Robin Strachan
Sep 30,2023Very friendly service from Amir and Gurpreet. Excellent van serviced and Mot'd. Great selection of vans to chose from. Would recommend!
labeledminds
Sep 12,2024Disaster! They made promises, and they failed. I had to chase them all day. They didn't pick up my car on time but messaged me saying, "Your car is now in good hands at the garage. We will contact you later with further updates". The car was in front of my house. They came 1,5 hr later and didn't return the vehicle on time. The live chat service was excellent, but the lady who finally contacted me (after two chats with live chat) kept calling me "my lovely" and was not helpful. I am very disappointed. I rate them with 0 stars.