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MRI Software is a leading provider of real estate software solutions that transform the way communities live, work and play. MRI’s open and connected, AI-first platform empowers owners, operators and occupiers in commercial and residential property organizations to innovate in rapidly changing markets. MRI has been a trailblazer in the PropTech industry for over five decades, serving more than two million users worldwide.
Explore our solutions below:
Commercial Property Management
Residential Property Management
Workplace Management
Facilities Management
Energy Management
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Reviews 893
Titilola Danso
Sep 25,2023The responses to queries were promptly resolved.
C Young
Sep 25,2023My needs were addressed immediately and appropriate action was taken by a customer-friendly representative who displayed professionalism and understanding.
Sylvia Vigil
Sep 25,2023The service is always professional and an end result accomplished.
Lori
Sep 25,2023It was challenging to get to the correct person now that CTM is with a larger company. Once I reached the correct person, she did a great job with customer service and promptly fixed my concern.
Jo Pellegrino, CRS, ABR, GRI,
Sep 22,2023I’ve had the call tech support several times recently because of receiving an offer from an agent that didn’t use CTM or Docusign. Tech support was wonderful at walking me through the process of converting the contract and adding signature functionality. Thank you!
Sloane
Sep 22,2023Your customer service is excellent!
Pete Bellis
Sep 22,2023In preparing for a system upgrade and move to SAAS, I've had a lot of interaction with the client support team (setting up / changing user names, password resets etc). They have been very responsive and provided a great service. Particular shout out here for Bharath but thanks to all the team..
Patricia Niemann
Sep 21,2023Always so helpful
Keith McDougal
Sep 20,2023The help desk was very helpful and knowledgeable. However, I'm disappointed that the MRI software, can not accommodate my question/inquiry... when the buyer submits an offer outside of the system, the buying agent can't be integrated, and subsequent documents can not be shared.
Jay Sapp
Sep 20,2023The customer service is always spot on
Sue
Sep 20,2023The people in the help center are wonderful.
Michael Millar
Sep 19,2023Great system, very user friendly and support from the team where complex issues are present. Highly recommended.
MattBarber
Sep 19,2023Very attentive to my needs !
Liam Calleja
Sep 19,2023good service
Alex Shoimer
Sep 18,2023Amber is amazing and takes care of all our issues.
Elizabeth Carter
Sep 18,2023The software is easy to understand and to process.
James Brunswick
Sep 18,2023What makes your software so amazing, is that you continue to update and improve it all the time.
Marea Donovan
Sep 15,2023Fast reply.
Vicki
Sep 15,2023She was the most knowledgeable help however she could not resolve my issue of integrating an outside providers document.
28925 Fountain Parkway, 44139, Solon, US
http://www.mrisoftware.com
Kris Sherman
Sep 26,2023Thorough response. Answered our issues.