We’re passionate about luxury, high quality products and good customer service all at sensible prices, but if you feel we come up short on these aims, please talk to us and we’ll do our best to resolve your issue quickly. We scour the globe sourcing products offering best value to our customers. We won’t compromise quality for price. We’re very proud of our own upholstery team. Long Eaton has long been the heart of the UK upholstery industry and this heritage means we get to work with the best craftsmen in the business. We deliver most items within 2 working days, but heavier and bespoke ones can take a bit longer. We include delivery in the price for mainland UK, but if you wish to collect, we’ll discount your order. We aim to respond to any queries the same day, usually within a couple of hours. We hope you’ll enjoy shopping with us.
I bought armchair and carver chair from Margonia range, Louanna sofa bed, Mylia storage ottoman and Brunswick Universal Corner Sofa. Very happy with all so far. Excellent customer service, fast delivery -no issues.
The quality of my hanging light is excellent.
Fantastic company. Item arrived quickly with full tracking. Exactly as described. Great customer service. I had to return an item as it didn’t fit and that was entirely my fault. The returns was communicated well and almost instant responses. The items were beautiful too. Highly recommended
Outstanding customer service and great products. Delivery was within 2 days.
Lovely range of quality products at reasonable prices. Bought bedding box and dressing table chair in same fabric. Delivery occurred 11 days later (after a bank holiday weekend). We were kept informed throughout. Would happily use again.
Great chairs very quick delivery
the chair legs were not even.
My order of 2 armchairs was processed quickly and efficiently. The delivery guys were lovely and nothing was too much trouble. All in all excellent service. Thank you (The style, colour, size and fabric were exactly as shown-great)
Really good. On time, great communication and really helpful delivery guy.
Looks even better from the photo, early delivery then we expected and good value from the money
Removed previous review as heard from My Furniture. My mistake made, should have contacted them before putting up review.
Excellent customer service delivery on time great quality easy put together
If I could give 10 🌟 I would !! Had a repeated issue & was extremely easy to communicate with My Furniture staff by phone & responded quickly by email also. First class customer service from Dan who was brilliant,he actioned resolution straight away & despatched replacement goods .Easy to navigate website & amazing range. Carrier they use is Panther who were equally wonderful to deal with ,great step by step communications,customer rapport & respectful of my home .Thank you again to all involved .🫶
Very easy to order and furniture arrived very quick
From our first visit to delivery we found the service excellent. Chan was helpful with advise on our choice, we then got our table much earlier than originally thought, jackie kept us up to date with delivery details and then on delivery day the men were happy and curtious. Our table is a beautiful addition to our home. Thank you.
Very good experience from the start right down to delivery.
Very helpful and orders come in time
Great looking dining chairs and good delivery. 👍
A exactly what I ordered for
Rumana
Apr 08,2024Not received order or any updates