We’re passionate about luxury, high quality products and good customer service all at sensible prices, but if you feel we come up short on these aims, please talk to us and we’ll do our best to resolve your issue quickly. We scour the globe sourcing products offering best value to our customers. We won’t compromise quality for price. We’re very proud of our own upholstery team. Long Eaton has long been the heart of the UK upholstery industry and this heritage means we get to work with the best craftsmen in the business. We deliver most items within 2 working days, but heavier and bespoke ones can take a bit longer. We include delivery in the price for mainland UK, but if you wish to collect, we’ll discount your order. We aim to respond to any queries the same day, usually within a couple of hours. We hope you’ll enjoy shopping with us.
Awesome product, will 100% recommend my furniture. Very helpful customer service as well. Arranged for a wrongly delivered sofa side to be replaced with the appropriate side without hiccups and in a timely fashion.
Great, efficient service on my order of 6 dining chairs. Well packaged and good quality furniture
Great communication with customer services (Jacqueline) kept me inform with my delivery after a delay. Thanks
Poor customer service - waiting days to hear back to arrange a return.
Reasonable prices & very fast delivery. Customer service was excellent. One of my items was defective and the response from the company was immediate and very reassuring. I will be shopping with My-Furniture again.
Excellent sofa, quick delivery too. Very good.
Everything went smoothly
good sturdy piece of furniture.
The item is faulty damaged and rusty
Lovely comfortable good looking chairs. Quick delivery
The products are well made, and delivery is very quick
Delivery guys were great.
Absolutely delighted with our furniture! Our bedside tables and console table arrived today and we are over the moon with the quality, which was even better than we could have hoped for! The delivery service was also exceptional. The items were extremely well packaged, which was a relief as the items were mirrored furniture. We received a telephone call 40 minutes prior to delivery which was great and the two gentlemen were very polite and happy to put the items into the room we wanted! Would highly recommend this company! I am sure we will be purchasing from them again! Thank you so much!
Excellent service, from ordering, kept up to date with progress, great delivery service and staff and excellent quality chair, thankyou
Very good. Great communication and I did not have to wait too long for my item
item was well packaged and item is well built
Brilliant customer service, the quality of my purchase was excellent. I will definitely use them again.
I recently purchased a sofa and I couldn't be happier with my purchase! The sofa is absolutely amazing, even better than the images, it's just what I was looking for. Additionally a real standout was the delivery team who went above and beyond to make sure my sofa was delivered and set up perfectly. They faced a challenge when we thought the sofa might not fit through the door, but they were determined to make it work and succeeded! I was so impressed by their dedication and professionalism. I highly recommend this company for their high-quality products and outstanding customer service. Thank you for a wonderful experience
We purchased four kitchen chairs, Excellent quality and good value. The customer service and fulfilment was first class. Thank You!
Miss Zefaniya
Apr 21,2023Sofas are great. Good material. They don't take long to deliver, most of Sofas when you order will take 3/4 months but these ones few weeks. I will definitely recommend 💯. Great service 👍