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Reviews 721
Ian
Aug 16,2024Ordered fri here sat morning brilliant service will be using again
Mohammad Mohammadi Assad
Aug 16,2024I like it because I requested it and Bought I disliked it because my delivery was almost 15 months which was too long and negatively affected my future purchase
Annie
Aug 15,2024-unfortunately did not recieve my order however it was at the fault of customs and not the company
Felix Reymond
Aug 15,2024I placed my order 16 business days ago and I have zero news about it.
Illia Karpenko
Aug 15,2024I make an order in 27 of July. Now is 15 of August. I tried to send them an email, and till now no one has responded. It feels like they don’t care at all. Worst experience ever. UPD: All emails from mysupplement.shop went to spam, it looks like you need to update a little your DNS records. SPF (Sender Policy Framework) DKIM (DomainKeys Identified Mail) DMARC (Domain-based Message Authentication, Reporting, and Conformance)
Radoslaw Waszkiewicz
Aug 14,2024Fast order. Every time small gift in order !!
Customer in VA
Aug 13,2024US Customs refused my order but customer service was extremely helpful and refunded my order
Ian
Aug 10,2024Excellent service and very prompt
Michael Ablott
Aug 08,2024Superb customer service. An excellent product and quick and easy to order. Delivered promptly. Thank you
Sonia
Aug 07,2024Good price and quick delivery, very happy all round thank you my supplements very grateful
Stuart Braddy
Aug 05,2024Rubbish let down company. I paid for Royal Mail 48. It arrived a week later. The original tracking told me it had been delivered too which was a stress knocking doors locating it. The phone line has nobody to take your call. It just tells you “sorry we are not available”. When it finally came it was still late. The box and packaging smelt like manure. It absolutely stuck out my big lovely catering kitchen. Unsure why the reviews are good. They must have let it go to crap. Literally by the smell of the product I finally received. Never again will I use this company. Expensive too. I could have bought double the amount of protine from other company for same or less cost. Load of rubbish all round
Joshua Barton
Aug 05,2024Still have not received my order.
Jason
Aug 05,2024I'm originally from the UK but live in the US and finally found a website that promised it could deliver my favorite protein powder. However, two weeks after placing the order, the package still hadn't shown up. When I checked the tracking, I saw it never even made it through customs. Two weeks later, the package returned to the warehouse, and I was finally issued a refund. I was informed that: "Some parcels don't pass through customs due to their inspection processes, which is unfortunately out of our control. While it's hard to predict if this will happen again, most orders do pass through without any problems." In all fairness, Bethany, the customer support rep, was great. I'm giving it another go, hoping the next parcel makes it through!
YLDs
Aug 05,2024Quick delivery and a good product
Harrison Jarrett
Aug 04,2024absolutely horrible. my orders never arrived.
David Cohen
Aug 04,2024My order went undelivered, yet I was never refunded. Customer service is claiming to still be waiting for the package to be returned before they can refund me. The tracking code clearly states that the order has been returned to sender.
Nicole Cooper
Aug 03,2024Tracking number provided not the actual tracking number, order never arrived, they said they would provide refund but still have not provided refund (1 month later). Update: refund received after posting this review and a few follow up emails to the supplier.
Jade Topping
Jul 30,2024Lovely easy to use website with lots of products hard to find elsewhere. Such as Matt Does Fitness energy drinks. Check out and delivery functions very straightforward and user friendly. Even for the least tech people. Easy to find returns policy- always worth checking before placing an order! Simple just have to pay for return. Email and contact information easy to find from information in the package and via google. I have today returned items using EVRI- I have also confirmed this via email along with the EVRI tracking number. Most of the order I have kept and been super happy with. Can’t wait to gift these items!! Thank you!
Anna
Jul 30,2024👌👌👌👌👌👌👌🙂🙂🙂🙂
Roudha Alkhateeb
Aug 16,2024I hoped that I could receive my order sooner