Very good service and the sign is great!
Website, easy to navigate and make order. Once I made my order I LOVED how informed I was with the order process and what was happening behind the scenes. Once my order was shipped I received confirmation and a tracking number with FedEx. Finally the BEST part was receiving my neon sign, it was so well packaged meaning I had no nasty surprises when I opened the box. My neon sign is perfect there isn’t any other words to describe it. When engaging with customer services they were always super quick to reply with fabulous customer service. Also it’s a UK based company which I love. ❤️ I just need more wall space to allow for more neon signs and 100% I’ll be coming back to Neon Vibes UK.
The customer service is absolutely amazing! We received our signs within 1 week (paying for express delivery). Everyone in the team (Mick, Salina and Elaine) went above and beyond to ensure it was perfect and delivered in time for our wedding. Thanks all!
So pleased with my happy place sign, it brings a smile to my face every time I look at it, I’ve hung it above my favourite armchair and it looks so cosy. It was well packed and I didn’t have to wait long for it to arrive.
Excellent quality, arrived on time, Great all round service
Second purchase of another custom design. The team are amazing, shout out to Grey & Mick for helping. Designed & made in the UK, great quality led, perspex and remote control. Thank you
This neon light has blown me away and exceeded my expectations! my friend got one similar from neon sign co and mine is waaaaay better and brighter! totally stunning and can’t wait for my next one to come .. placing that order immediately 💗
Amazing neon sign, great size and very bright. Love the dimmer switch. Came well packaged. Overall very happy and I’m sure my clients will be too!
Absolutely delighted with my light! From beginning to end the communication was first rate Packaged very well and delivered earlier than expected I highly recommend!
very happy with sign. fedex damaged first one and neon vibes couldn't have been more helpful and efficient in rectifying. lovely people too.
Brilliant customer service and excellent neon sign for the new bar. Thanks so much!
Love my sign!
I cannot recommend Neon Vibes UK enough! Amazing communication from start to finish, great information, amazing value and super fast delivery! Soo happy with my custom sign and I have been telling everyone and showing the pictures of my sign up! Very happy customer and love my sign soo much!
Great product looks amazing 🤩
Brilliant quality. Love it!
Having looked online and checked out other reviews I decided that I wanted to see the products in the flesh before making a purchase. I contacted Neon Vibes through their online enquiry facility asking whether they had a showroom. I received a prompt response response inviting me to visit their production HQ in Leeds. They couldn’t have been more accommodating, giving us a short tour and explaining the process and explaining the various customisations available (which are basically endless - the only limit being your own imagination ) We placed our order and then went to collect our sign which was ready when they said it would be. The whole experience exceeded our expectations and we are delighted with our sign. Have no hesitation in recommending them and look forward to more signs in the future.
We had a delay with Covid sickness, but I was kept informed on what was happening which was great. The sign is beautiful, my Son is delighted. Being in N.I. meant that we didn’t get the next day delivery, but it arrived well packaged and an amazing addition to his bedroom. Thank you so much.
Great piece of art work
Extremely happy with my neon light, I was also pleased with the customer service and communication with Neon vibes. The only downside was the delivery took a very long time.
Colin McIntosh
Aug 26,2021Thanks for my lovely neon above the entrance of our home cinema room. In good time and packaged well and safe. Complete with dimmer. Awesome !! Will be back for more !