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Reviews 479
Ryan
Jun 29,2024Ordered and never received anything tried to contact the company multiple times to rectify And diddnt even get an acknowledgment.
Consumer
Jun 22,2024Doesn’t answer emails/instagram/phone. Somehow my package is in Israel, I live in Australia They say email anything and they help but nothing, what a joke. (Will change if i get my order)
Cristian Benic
Jun 04,2024Great job! It did met my expectation, good quality shirt at a good price, delivery was on time. THANK YOU!
Declan Booth
May 17,2024Super speedy delivery and nice selection of products! Great service. Thank you 👌✌️
Dmitry Zboroshenko
May 03,2024Great service, highly recommend
customer
Apr 04,2024Brilliant service send out fast was happy as there were needed for a gift son left untill last minute to decide Company keep me informed of delivery progress deffo use again 👍
C Rodney
Apr 02,2024Great store and service, love the attention to detail in their customer-centric approach. Prompt delivery and excellent products. Would ship here again!
Ryan Harvey
Apr 01,2024Really accurate description, fast delivery and decent product. Will certainly be using again
Ellie
Apr 01,2024I ordered a jumper from here at the end of November for a Christmas present. I tried to return the jumper at the beginning of January but was over the one month time limit by 1 or 2 days (I felt this was unfair as it was the Christmas period and they didn’t allow any extra to return items). I then contacted the company to see if I could at least exchange the item as it was too small for the person I purchased it for. I tried calling, emailing and messaging on the website but heard nothing for ages. I eventually got a reply to say I could exchange the item but then didn’t receive the link to do so. I then finally received the link to do the exchange so I completed this online and had to select the item I wanted to exchange for. Most items were out of stock so we opted for the one item that they had in the correct size which they liked. I then sent the parcel back and was expecting to receive the new item. I got an email to say that the item was no longer in stock so they couldn’t complete the exchange and to contact if I had any questions. I contacted them to ask what would happen next (whether I would get a voucher or something). I’ve heard nothing back so it’s now almost April and this has been going on since beginning of January! I have sent the item back and have no money back from what I paid, it’s an absolute joke! The customer service is terrible, I just want a refund now as it’s impossible to get anything else sorted but trying to get through to them is impossible!
Ferg
Mar 21,2024Wrong item delivered and completely impossible for anyone to be reached through the customer service. I’ve tried to contact them via email phone and instagram with no response. Shame to see this from an independent but I would avoid ordering from them again. I’m now left with a jumper I don’t want and seemingly nothing that I can do about it….
rob reid
Mar 18,2024Super impressed by the customer service from Number Six. My order was delivered on time and was too big for me, so I had the option to send it back or use the value of my order for a replacement. Which I did and it was sent out to me to arrive the following working day. I’m not used to doing returns and messed it, the customer support team were excellent, really quick to respond and helpful in sorting it out. I will definitely use Number Six again. 👍🏻
customer
Mar 09,2024Product arrived looking used. I sent it back for a refund and yet I still have to pay for return packaging... Yeah, next time I would rather not shop with them
JP
Mar 02,2024Lovely selection of items, delivered promptly. Great service!
Paula Jacobs
Mar 02,2024Excellent service and communication all the way from purchase to delivery. Great Website too. Will only too happy to give Number Six my future custom.
Raphael
Feb 07,2024Ordered some socks last year and received without problem, however more recently I ordered a sweater which never arrived, and impossible to reach anyone from customer service either by phone, email or social media. Seems the company has just disappeared...
Wiliam Hood
Feb 07,2024Great pieces and speedy delivery.
Customer
Feb 02,2024made an order - tracking hasn't updated since jan 24th saying 'sender dispatching item'. Tried to call, email and socials but no response. Pretty rubbish, £104 down the drain.
Love, Jemma
Jan 22,2024Difficult one because Jake was excellent before Christmas when Royal Mail lost the parcel, calling me personally and rearranging delivery. Really excellent. Unfortunately though, I’ve not been able to contact him for a return. Multiple emails (on same email thread so no way are they in junk), multiple calls and a voicemail. I’m reluctantly leaving this to try and get somewhere.
Never Again Customer
Jan 10,2024Haven’t heard from this company in nearly 2 weeks despite multiple emails and unanswered calls. Still no update on my delivery
47 Lambs Conduit Street, WC1N 3NG, London, GB
https://www.numbersixlondon.com
David Oswald
Jul 02,2024Great service and speedy delivery. T-shirt was as described. Thank you.