Welcome to the Manchester City Online Store, your official store for Mancheser City Football Club team merchandise.The official Manchester City Online Store is operated by stichd, a member of the PUMA group and an internationally recognised, licensed merchandise partner. Being a PUMA company, our close relationship with sports enables us to be the first to deliver you the very latest official licensed products, including special editions and exclusive products not available anywhere else. At stichd sportsmerchandising, we design, develop, and distribute licensed sports merchandise worldwide. When ordering from the official Man City store, you’re ordering directly from the club. As a fan, this gives you the guarantee you’re getting 100% official, licensed merchandise every time.
Every time I order I receive my order promptly. Everything is always correct and exactly what I ordered. This was the case yet again. The tshirt is nice quality material and printing. It arrived to my home about a week or so after I ordered it.
I appreciate your response, but I find your repeated refusal to offer a reasonable solution extremely disappointing. While I acknowledge that you provide sizing guides, it is unrealistic to expect that they will always result in a perfect fit, especially for children. Many reputable companies recognize this and offer return options that accommodate customers in such situations. Your rigid approach to this issue, along with your unwillingness to make exceptions or offer any form of resolution beyond simply reiterating your policy, is unacceptable. I did my due diligence in selecting the correct size based on the information available, yet the product did not fit as expected. Refusing to take any responsibility for this and placing the entire burden on the customer is simply poor customer service. I request that this matter be escalated to a supervisor immediately. I expect a fair resolution, whether that be a prepaid return label, an exchange, or store credit. If your company is unwilling to work with customers in good faith, I will have no choice but to reconsider future purchases and share my experience accordingly. I look forward to a prompt and reasonable resolution from a supervisor.
배송도 약속한 날 바로 오고 제품도 너무 이뻐서 좋았어요. 구매도 어렵지 않아서 또 구매할꺼 같아요~
How easy to use
El pedido se perdió y tuve que hacerlo de nuevo
Still not received item bloody waste of space. Club needs too sort this out
I received pants for kids instead of pants for men so I had to order the same pants for second time and wait for refund from the first wrong order.
Alles super, schnelle Lieferung.
Spedizione rapida servizio molto professionale
Man City forever
NICE PRICE AWESOME DELIVERY
I wish zero star….because when i order it was showing 168 dollor. But we i got my order at my home through there was showing more 70 dollor duty taxes. And i cancelled the order and i am still waiting for. My money back.
The whole process from start to finish was easy.Easy to order, kept updated on where my parcel was and arrived quite fast
Absolutely fantastic store definitely be using it again just a bit annoying how long it came to get to me
I ordered from Pretoria, South Africa and my order arrived in less than a week. That was awesome service. The box packaging was great, and I had to show it off to my colleagues at the office. I never had an opportunity to wear the away maroon kit as my daughter took ownership of it. On the whole I am very satisfied. It felt very personal. Awesome service!!!!!
Very good service. It shipped really fast…
Wasn’t delivered on time online is misleading
I found the shopping experience to be straightforward and well optimised. Even though the prices are a bit outrageous, at least the site isn't sluggish or doesn't contain bugs.
Kit was perfect, well made, exactly as advertised. Delivery was amazingly quick, especially for a custom item. Will definitely be ordering again!
Stephen Jenkins
Apr 04,2025Very easy to order and you get your goods in a few days👍