Welcome to the Manchester City Online Store, your official store for Mancheser City Football Club team merchandise.The official Manchester City Online Store is operated by stichd, a member of the PUMA group and an internationally recognised, licensed merchandise partner. Being a PUMA company, our close relationship with sports enables us to be the first to deliver you the very latest official licensed products, including special editions and exclusive products not available anywhere else. At stichd sportsmerchandising, we design, develop, and distribute licensed sports merchandise worldwide. When ordering from the official Man City store, you’re ordering directly from the club. As a fan, this gives you the guarantee you’re getting 100% official, licensed merchandise every time.
I didn’t receive my order
Timely great service
좋습니다 다음에 또 이용하겠니디다
Fast delivery class Quality
Items easy to sort through and great shipping process
Excellent product
Good value sale item. Quick delivery
J’ai trouver énormément de problème pour récupérée ma commande je me suis déplacer 300km pour la récupérer en plus les frais de douane et les frais de service sont trop chers le triple que j’ai payer pour la commande
The T-shirt is too small
It was a great easy service but 4 stars because of the prices
I received clothes in a different size. I contacted them by email but I never got a response.
Terrible customer service. Paid for express delivery, certainly didn't receive express delivery. Told 1 day it was due for collection then told by transport it wasn't available for collection. Just a sham! Very very disappointed
Read all FAQs before making any dealings with the company as they dont take any responsibility of their fraudulent behavior. i made a purchase whereby i was given a price and i made the payment. No mention of any other cost nor did their confirmation email mention that. For a approx C$110 total i got a shocking custom bill of C$28. I am sure ManCity has had dealings overseas but conveniently kept silent while a client makes a purchase. If a company is expecting every client to go and look at FAQs before making any simple purchase rather than mention this while making the payment and in the confirmation email then there is a fundamental issue with your system and a HUGE Lack of trust. You are expected to go through every line of website before makijg any purchase. They wont take any responsibility...I will surely refrain from making any purchase.
Speed, reliability and quality of service
Very easy to find my way around the website, delivery arrived quickly as promised. Really good service
Lo mejor fué al abrir el paquete y ver la caja en dónde venía la playera, Y hacen un muy buen servicio desde el cuidado del paquete y darte actualizaciones de tu pedido Gracias Manchester City
I was very happy with the product and the fact that when I thought I might have a problem I was able to telephone and speak to someone. It was only 5 mins after making the order that I realised the socks might be the wrong size. I phoned but was told it wasn't possible to change. Otherwise it would have been 5 stars
Disappointed in the time it took from order to delivery
Great club. Packaging a little damaged on arrival.
Tarik El Hage
Mar 21,2025The shirt did not fit, and as I was going to the game, I took it to the official store at the Ethihad. They would not allow me to exchange or return it because of the UCL and FIFA stamps. At the same time, there was another person collecting his shirt from the store (I got mine delivered at home), but for him, the store did process the return. The shirt was exactaly the same with the same prints. Different procedure for the same issue in the same store!!