What is OKA all about? Simply put, it’s a love affair with living well. Since the very beginning, we’ve been on a mission to create things that make time spent with friends and family more memorable. We believe that’s the secret to living beautifully: enjoying it.
OKA started small, with three women bringing unique designs from the Far East to shoppers in the West. Lady Annabel Astor, a serial entrepreneur on a mission to find special items to decorate her holiday home with, invited two friends along: her sister-in-law Sue Jones, whose decorating pedigree included stints at Jasper Conran and Colefax and Fowler, and Lucinda Waterhouse, a skilled horticulturist whose company made exquisite faux flowers. Together they set out to create a catalogue of charming home upgrades.
From the start, the OKA team has called on talented artisans from all over the world to bring its ideas to life. Our furniture and homewares prioritise beauty, comfort and style, but we choose items for their integrity, not because they fit a prescribed look. The magic of OKA is the mix: hand-picked global treasures, rich textures and patterns, and timeless furniture profiles. It’s ever-changing but unwaveringly British; elegant and easy-going; sophisticated but never stiff.
And our name? OKA is a phonetic take on ochre, a colour that nods to the East, yet feels innately British. A blend of cultures and aesthetics working in perfect harmony, which is at the heart of everything we do.
Building on over two decades of collections, 13 experiential stores in the UK, a website, and an ideas-packed magazine, we’ve become a destination for lovers of home, season after season. And the more we continue to follow our passion for design, the more we inspire others to find theirs.
Staff were really helpful, knowledgeable and friendly.
DREADFUL EXPERIENCE - I will NEVER buy from Oka again! I ordered and paid for some Stafford dining chairs in July with an expected delivery date of August. Some chairs arrived but 2 did not and, after chasing, I was told they were actually out of stock but would arrive in November. November came and went without any communication from Oka so I chased again. Eventually, a logistics company contacted me with a delivery date in December but they then cancelled the delivery on the delivery day. After chasing yet again, I have been told 1 of the missing chairs will be delivered on 23 December but that the other chair is still out of stock. This is completely unacceptable. They were happy to take my money in July but I am still missing 2 chairs that I bought on the basis of a summer delivery. I would not have bought any of the chairs if I had known how ridiculous this process would be. I have offered to collect the chairs myself from one of their stores so am hoping this provides a solution – I am still waiting to hear back from them. Oka have been absolutely dreadful on communication, logistics and actually providing the product I have paid for.
Good service. Reliable.
Great quality product, fantastic customer service. I’ll shop here again.
The staff are so helpful and friendly in the Marlow shop particularly Leda. Many thanks It is always a pleasure to shop there.
Very helpful assistant . Very welcoming
Always a treat going into Oka Broadway Fabulous welcoming & helpful staff & of course the beautiful home setting of Oka Looking truly beautiful at Christmas
The young lady working on Saturday gave us a warm welcome and was friendly & helpful.
Staff were very helpful and made the experience very festive.
After sales service is very poor, given premium pricing I expected better.
Staff couldn't do more.
Lovely and friendly staff.
Pleasant staff
Faulty Mini Grisewood Wireless Lamp, used once, did not turn on anymore. After some to-ing and fro-ing the customer service kindly agreed to send a replacement lamp free of charge, even after the 6 months warranty had expired. Thank you very much.
Fantastic service from start to finish by Richard W…. thank you 👏🏻
Perfect service and an amazing department. Everything is so well arranged and displayed.
Such a lovely and helpful team in the Knutsford store - I bought stuff then promptly returned it the next day (my fault - too big for my space) and they refunded them without a blink - great experience both buying and returning!
Service levels were great
Lovely friendly staff. Mince pie and prosecco a nice touch!
Maureen Maloney
Dec 18,2024The female staff member at Marlow was very helpful, efficient and friendly