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Reviews 726
Jacky Kilpatrick
Jul 27,2022Got my delivery date, decided by the company which is fine. Booked the day off work and waited. No communication from company, tried calling but no answer, they say problem with phone line via email. Then say vehicle broken down. I now have a choice of booking more time off work or cancelling the order. Could have been avoided with a bit of communication from their team. A whole day wasted, no plasterboard or insulation for project and the only option to lose out on pay by booking another day to wait or deal with people who don't seem helpful at all, to see what works on their terms. Overall just extremely poor, could be easily resolved by knowing what customer service is.
steven gittins
Nov 10,2021Brilliant from start to finish! Delivered on the date I wanted, in perfect condition and by a friendly delivery driver. I couldn't be happier with the product and service, thank you.
Roger Leach
Nov 03,2021Did exactly what was asked for, on time, and at a competitive cost.
Mr Terence Hubble
Nov 03,2021All good arrived on time, just did not have the brand in stock as indicated and advised post order.
Thomas Clark
Nov 03,2021Acted quickly and sent out missing items caused from delivery courier. Thanks
Lars Prahl
Nov 02,2021Communication from this company is in top. Products delivered without any damages on time requested. They did get one item wrong, but responded with a fix immediately.
Richard
Nov 02,2021Ordered at short notice for a specific delivery date, no problem, good comms and competitive price
Mrs G
Nov 01,2021Awful service. They cancelled order without contacting to discuss, then when I contacted them they refused to deliver to my address claiming no access (which is incorrect information) or to take an alternative address for delivery. Manager was very rude and unhelpful on the phone.
Customer
Oct 26,2021Rob was great and good communication when order was delivered
Roy Sargood
Oct 25,2021Lorry driver didn't know what he was doing unloaded all wrong material for me. I had to tell him what to unload Then I had to help him reload some else's material He couldn't speak proper English this didn't help
nigel
Oct 25,2021Helpful and friendly. Good contact and problems solved quickly. Recommend.
Emma
Oct 19,2021Excellent service
Alison
Oct 19,2021Quick and easy. Delivery service was excellent
steve
Oct 19,2021All round great performance from ordering to delivery.
GREEN
Oct 19,2021Good service and excellent delivery - the driver was very helpful
Mr Richard Barsby
Oct 18,2021I ordered Thursday evening insulation and plasterboard, both delivered the following Tuesday in good condition. The driver was pleasant and quick.
Mark
Oct 18,2021Fantastic service great prices and prompt delivery on the day and time it was required.. Couldn't recommend them highly enough. ⭐⭐⭐⭐⭐
Mr Skeet
Oct 18,2021Cannot fault them at all fantastic price prompt delivery and very helpful on the phone . What more could you ask for .
Ian
Oct 08,2021Great price. I gather they use all different companies and because they buy in large quantities they get a better rate. The company they used called me shortly after I placed the order and arranged delivery. It was all very smooth and I would use these again 100%
Unit 7 Oak Business Centre Sileby, LE12 7PU, LEICESTERSHIRE, GB
http://onlineinsulation-sales.com
customer
Sep 13,2022Great product (Celotex Insulation Boards, cheapest prices available at this time and fast, on time delivery with a helpful driver. Will definitely use again. Highly recommended.