To leave a review you need to be logged in
Did you know the lenses OptiContacts sells are the exact same as you would receive from your local eye care provider? Yep, it is guaranteed. Receive the exact same, high quality lenses that you were prescribed at the lowest price, backed by OptiContacts' 7 Day Price Guarantee.
Reviews 891
LILLY MADSEN
Apr 13,2024I was always happy with the customer service. I just didn’t like that you are giving better deals off auto ship. Thank you!
DUNY GONZALEZ
Apr 13,2024I had to contact OptiContacts twice regarding an order and both times the custumer service was outstanding!
Arnie
Apr 13,2024I Often order from OptiContact. The particular time the order was not received-no fault on their end but rather it appears to be USPS. DESPITE this I contacted OptiContact and, in addition to starting an investigation to locate my lost order, they are rushing me by FEDEX extra contacts to see me through. This is what can be considered great customer service. I will continue to use this company for my vision care. Well Done!!
STEPHEN MCMINN
Apr 13,2024Virtually trying on glasses frames was fun and easy to find exactly what I wanted!
Robert Smith
Apr 13,2024Auto renewal I don't have to remember to order takes one this off my to do list.
Barbara P
Apr 13,2024Great service responding to my questions! Quality product! Fast shipping! Good price!
Jess
Apr 13,2024I have to order two different contacts for each eye and made an error when ordering them online. Someone immediately contacted me as soon as I submitted the order to address the error based on my prescription and make sure I received the correct contacts since they cannot be returned once I received them. I also ended up having an issue with the delivery of them which was not the companies fault and they immediately handled it and sent me new contacts right away.
DDunn
Apr 12,2024My email was blocking OptiContacts.com for some reason. When I called, Robert from Customer Service was incredibly helpful, even going so far as to call me back when he determined that my doctor's prescription had a typo that needed correcting. Will definitely be using them again.
Alissa Marrow
Apr 12,2024I’m a first timer to this company and I can honestly say I’m very impressed with their outstanding customer service and speedy responses and I haven’t even gotten my contacts yet! Customer service means everything to me being someone who has worked in that type of field my whole life. Thank you guys, i truly appreciate you!
KARA MESSER
Apr 12,2024Lots of options for contacts and easy to order. Shipping time was reasonable and not too many email notifications. Very pleasant experience. Good products. Reasonable prices. Thank you!
Steven Naglis
Apr 12,2024First time customer after my brother recommended Opticontacts to me. Tried to use the 30% discount for new customers and then it was removed at checkout. I'm assuming it's because my brother lives at the same address which is on file.. but it's a bit ridiculous that's their only determination between a new versus returning customer. People have family, roommates, or just flat out move homes. Edit: Editing to update review with some thoughts after the fact. I got the reply about me having a previous order. I investigated it, it was there from about 7 years ago, however the order was cancelled.. so I will take some responsibility for that one. I received my contacts yesterday which was faster than I expected which I was pretty happy about, and compared prices to the previous site I used which definitely came out cheaper even without the discount so I am bumping up to a 4 star for that. It would have increased to a 5 however I was never contacted after getting the reply on the review stating I'd be contacted soon. Otherwise everything else was overall a good experience. Good price and quick shipping.
Jacqueline Stout
Apr 12,2024Gabby was wonderful ! She helped me so quickly and was super nice to me . I really appreciate talking to nice peopel
Elina Blanco
Apr 12,2024I accidentally ordered the wrong prescription and OptiContacts immediately replaced my order and the new contacts were received in record time.
NADYA GOMEZ
Apr 12,2024Easy to use site. Affordable prices! Stocked my daughter up for the year. Shipped quickly too. Will be ordering again once script is tuned for my other daughter.
ASHLEY BREWER
Apr 11,2024The order was over a week late.
Stefan Laskowski
Apr 11,2024Extremely easy to use and less expensive than leading competitors. I don’t think I spent more than 4 minutes on the site to complete my order.
Joyce
Apr 11,2024I'm a new customer. I wasn't sure how long my order would take in shipping, so I had it shipped to my daughters as I would be there on vacation. It' was there waiting for me when I arrived. Great service. And my contacts feel wonderful in my eyes.
Paula
Apr 11,2024Mi orden no has llegado y la pedí con tiempo por que me voy de viaje
Guest
Apr 11,2024Fast answers, best customer service, unbeatable prices.
1010 Niagara Street, 14213, Buffalo, US
https://www.OptiContacts.com
Robin Webb
Apr 13,2024Contacts shipped out quickly , very easy to order.