Founded by sneaker collectors, Oqium wanted to give the community something different that would give them a new vision by infusing the world of basketball into the sneakergame.
My sneaker box was completely damaged inside the package. I asked their customer service for a return label multiple times and they didn't even bother to reply to my request. Very unprofessional customer assistance from their side.
Cet enseigne c'est un désastre. Sur internet, j'en ai vu des trucs, mais là, une telle incompétence, un tel je m'en foutisme, c'est de l'art. Commande passé le 17 juin 2024, commande annulée le 20 juin avec un mail d'excuse au sujet de l'article qui n'est plus disponible. MAIS ALORS POURQUOI LE LAISSER SUR LE SITE ALORS QUE VOUS SAVEZ QU'IL N'Y EN A PLUS ???? À l'heure ou j'écris ces lignes, il y est encore :/ Bref, à éviter, site de commerce géré avec les pieds. PS : Le SAV mérite la médaille de l'invisibilité. BRAVO !
Very good expérience with my order. The product is conforming. And the shipment have respected !! Thanks Oquim for all. I recommend … see you soon
The worst costumer support. Impossible to reach. Good luck if something gets wrong.
Update : Order canceled without explanation and the jacket ordered and still available on the site. Refund made. I'm leaving one star anyway because it's scandalous to charge for an item on the Oqium site when it doesn't exist in their warehouse. If you claim to be professionals, behave like one, otherwise, sell sandwiches. Never trust Oqium, despite the seriousness of the site it is only an appearance, order placed on June 16, 2024, no email was sent to me to confirm the order, then, 4 reminders to customer service to find out when the order will be honored, no response from it, I opened a dispute on Paypal to recover my money. In short, online sales site to be blacklisted, non-serious brand and to be avoided if you don't want to be defrauded. Prefer serious sites like Caliroots, BSTN, or even SVD. Ne faites jamais confiance à Oqium, malgré le sérieux du site ce n'est qu'une apparence, commande passée le 16 juin 2024, aucun mail ne m'a été envoyé pour confirmer la commande, puis, 4 relances au service client pour savoir quand la commande sera passée honoré, pas de réponse de sa part, j'ai ouvert un litige sur Paypal pour récupérer mon argent. Bref, site de vente en ligne à blacklister, marque non sérieuse et à éviter si l'on ne veut pas se faire arnaquer. Préférez les sites sérieux comme Caliroots, BSTN, ou encore SVD. Vertrouw nooit op Oqium, ondanks de ernst van de site is het slechts schijn, bestelling geplaatst op 16 juni 2024, er is geen e-mail naar mij gestuurd om de bestelling te bevestigen, daarna 4 herinneringen aan de klantenservice om erachter te komen wanneer de bestelling zal zijn vereerd, geen reactie van, ik opende een geschil op Paypal om mijn geld terug te krijgen. Kortom, online verkoopsite om op de zwarte lijst te zetten, niet serieus merk en te vermijden als je niet opgelicht wilt worden. Geef de voorkeur aan serieuze sites zoals Caliroots, BSTN of zelfs SVD.
All is good and ok
Scarpe jordan 4 arrivate con scatola rotta e difetti. Contattato il servizio clienti ma non ho avuto nessuna risposta. Contattato direttamente dal sito per avere la ricevuta di acquisto ma nessuna riposta. Aperto reclamo su paypal
Great Delivery
All perfect! Very fast service: in like 5 days I received my order!!
Bought a pair of jordan 4 military blue. The quality of the shoes is poor, defected on both toeboxes with scratches. If I had bought on Snkr I would have sent them back but the return is at the buyer expense
fast delivery good product descriptions and great value for money in sales period
Perfect as usual
Top service. Snelle levering en goede kwaliteit.
It was alright, shipping was fine and everything went smooth
I wasn’t good at all I requested for size 8 you send me fourteen now am asking you how can I don the return cause I need to return it now answer or return sticker send to me yet.
Bought Jordan spizike yellow trainers from here they arrived . The only things I didn’t like was the automated messages you get as a reply from them and the length of time for delivery however they were coming from Netherlands. But for the price of the trainers 10/10
fast and reliable!
Precio muy bueno, envío muy rápido y todo perfecto.
Great service when wrong item (mistakes happen) was delivered. Quick and clear responses via mail.
andrinal raphael
Jun 22,2024C’est le pire service client que j’ai vu alors que je commande 1/semaine des vetements. J’ai envoyer 5 mails personne me reponds , sur instagram ils se foutent de moi. Je n’ai jamais recu mes chaussures depuis le 31 mai j’ai aucune nouvelle c’est deplorable. A fuir