Founded by sneaker collectors, Oqium wanted to give the community something different that would give them a new vision by infusing the world of basketball into the sneakergame.
Package still has not arrived 3 days after expected delivery
Great discounts, everything in order with my order. Will definitely buy again soon!
Ho vinto una scarpa da una loro raffle ma il prodotto (arrivato dopo 2 settimane, 2 settimane... !) è chiaramente difettato. Ho chiesto un rimborso parziale tenendo il prodotto in quanto non può essere sostituito, ma l'azienda mi propone solo il reso totale (spese di spedizione a carico del cliente per un prodotto difettato inviato da loro) perdendo quindi il prodotto vinto e pagato 230€. Sconsiglio di acquistare da questo negozio a causa della loro cattiva politica verso il consumatore. Sono MOLTO deluso e questo comportamento è inaccettabile per una spesa di 230€. Spedire un prodotto non controllato (perché palesemente difettato) senza possibilità di rimborso parziale è considerabile SCAM. Pessima esperienza
I pay for Pants and is not in Stock
Fast delivery
Le livreur m’a déposé le colis dehors sous la pluie j’ai donc la boîte mouillée c’est vraiment catastrophique faites attention à qui vous confiez vos envois en France.
The purchase expérience was decent
Articles non reçu, pas d'information de suivis, aucun mail.
ordered something in sale on last day, next day new better sale and my product 11 euro's cheaper. Send email for solution, no reaction. Send a dm via Insta, very friendly collegue but she did not get approval to give me a discountcode from her boss. Because i didn't buy my product in the sale :-I
Very fast delivery. The shoes of one pair arrived in different quality. Customer service responded very quickly and resolved my issue immediately. Great!
Orders canceled after week no one pick up the phone same for email
Ordered a hoodie, received it damaged. Reached out to customer support about the issue, it's been a week and still no answer. So I had to return it, pay shipping fees for it.
a tragedy, I do not recommend it. no contact, I wrote 4 emails regarding the order, no response!!!!!
Verkeerde maar geleverd,
Great service. Nice shoes. What a pity they are made in China. (country of manufacture should always be made clear on any product)
Voor wat hebben ze een k2nk3r klanten service als ze toch niet opnemen probeer al dagen te bellen over mijn geld die ze terug moeten storten geen gehoor, mail gestuurd geen antwoord
I’ve placed an order with 4 items and with the confirmation email I get the information that one of them wasn’t available anymore and they refund me the money. So far, so good. When I get the package I noticed that one of the items was wrong, didn’t match with the one that I ordered. I’ve reached the costumers service by email. It took a while to get an answer but they replied and handled the situation immediately, sending me the correct item and a return tag so return the wrong one. Everything get right. Thanks to Yordi and Jorien from Costumers Service for saving the day!
Sale is awesome..better than black friday!
Fantástico
Debbie Kerr
Jul 07,2024Great service, will use again, highly recommended