Orange Genie - A compliant PAYE umbrella company and expert contractor accountants specialising in contractors and freelancers. "Our aspiration is to improve the lives, the opportunities and well-being of freelancers and professional contractors"
Johnny was an amazing help. He was great at breaking down my payslip to me and was quick to phone back with the information that I had requested. Very polite and friendly manor.
Great company, quickly responsive to queries and easy access to documents digitally
I phoned Orange Genie as I needed a P45 from a previous year. Sophia was amazing; super helpful, friendly, kind and informative! She resolved my query in a matter of minutes! Thank you again Sophia from the Orange Genie team.
Johnny was lovely and very helpful! Exactly the experience you want when you call with an enquiry!
Johnny was very polite helpful nice and efficient. I thought my request was going to be very difficult and he solved it very easily. I have had dealing with Orange genie customer care in the past, it was very unpleasant and led me to leave you. This phone call today could make me change my mind
The staff was very helpful
I have never had to pay a company to proceed with my payment to deduct money for learning if I have 10 years of experience in my type of work. They deduct all the money they can, for example vacation deduction. From my experience it is not worth working for these types of companies. Not recommended to work with them.
Jonny who answered my call was so helpful and got my questions answered and actioned immediately. Very Professional service. Delightful.
Saira went through the issues which I was experiencing one by one and made sure everything was working as it should have been.
Phone was answered very quickly and explained everything very well.
Excellent Customer Service
Ellie Dutton was able to explain the different weekly wage for the 3 scenarios I presented to her, which I found very helpful.
Thank you so much Jonny for your professionalism and understanding what I was going through with unpaid wages. He walk me through everything and make sure my salary will paid which I really appreciate.He’s any asset to the company. Please keep up the great work you are doing.
Been with Orange Genie for many years now and have to say very happy with the service I have received over this time. Preet Chauhan is always on hand to answer queries in a swift and professional manner.
Grateful for your prompt reply, supplying my payroll number. I am thrilled that I can rely on your help with anything in the future. Thank you Frank Oti
The service was excellent
Saira followed up with a phone call to ensure what I required would be in progress.
Very helpful! Thank you Sofia
It is my first time to have a contact with Orange Genie and I am happy with their kind and friendly staff and good service they afford. I have been in touch with Sophia and she is very kind, informative, I appreciate her support.
Keeley La'Touche
Oct 11,2023Jonny was very polite and helpful. He answered the phone very quickly, was able to give me with the best advice and provide amazing customer service. Super friendly and even asked about my holiday which was very nice.