To leave a review you need to be logged in
Reviews 94
Joanne
Feb 22,2025Phone advice before buying on line was excellent as was the secure knowledge of full refund if the dress did not suit - saved me a long travel and extra expense- daughter has found her forever prom dress x
Ruby Tottey
Feb 19,2025I went into the store today with my friend to find a prom dress as my prom is in June. I had been so excited to have this experience and it was completely ruined. My friend had handed me a dress to try on and the lady who was in the store had commented “definitely to small for her” I was already feeling cautious about my figure and weigh and the lady had knew this and still made this comment . The clothing racks felt very fat shaming as there is a lot of dresses for petite people not very many options for others. I am disgusted in the way I was treated in this place.DO NOT recommend.
Taf Chigumbu
Nov 05,2024Jane was amazing, promised the get the dresses delivered on time, she did just that. Excellent service, dress fit my daughter perfect. No complains whatsoever. The dresses were being shipped to somewhere in Africa where services like Amazon etc are non existent
Paco
Mar 06,2024Bought it over the phone frm Spain. Dress was exported. Perfectly managed and once arrived was 100% as expected. HIGHLY RECOMMENDED!
Belinda Crockett
Oct 23,2023Such a wonderful personalised service from Pastichecouture and Jayne is so helpful with any queries or questions . My dress arrived super quick and is absolutely gorgeous , the quality and the sequin work are incredible ! Just a bit too small for me . Thoroughly recommend getting that special dress here ❤️
Setareh
Jun 21,2023The experience of buying the dress was great. I was able to have really good communication via the Shop app with the retailer to track the arrival of my dress. My only issue I’m experiencing now is that I would like to return the dress and 3 days ago sent an email requesting the return and haven’t heard back- I’ve chased 3 times now and no response. Not quite sure what to do as they say you need to let them know within 3 days of receiving the item that you intend to return it which I did, but silence from them.
Rebecca
Jun 05,2023We ordered a lovely Sherri Hill prom dress from Pastiche online, it arrived swiftly and looks amazing. The shop is very helpful and responsive. They sent the dress out to us using royal mail next day delivery which was great.
Ems
Apr 30,2023DO NOT BUY FROM HERE! Absolutely disgraceful service… Have given one star because there was no choice to give no star! This company is a total lie.. do not believe anything she says. I have never complained before but feel truly hurt by this lady who just lies through her back teeth. Very in personal and not a nice experience which should be for these young girls. This lady could not even run a bath never mind a business. Very unforeseen circumstances and would not give my daughter her money back even though we hadn’t picked up the dress.. there are so many more lovely shops out there.. Scruffy Shop. Not a nice environment. DO NOT USE THIS COMPANY..
katrina kane
Mar 23,2023Amazing service from start to finish x very obliging
customer
Feb 27,2023Fantastic service. I placed a order then had to cancel unfortunatel. I was refunded the amount straight away no fuss no questions brilliant service.
Fiona Hurt
Feb 22,2023Great selection of prom dresses . Easy to order and efficient service
Louisa Bcommunications
Feb 14,2023I bought a dress from Pastiche Couture to wear to The Brit Awards last week, it was stunning the staff were SO helpful and it was a really great experience and everyone loved my dress 👗❤️ Thanks so much
Iulian Piturca
Feb 04,2023Good services, you can find what you want
Me
Nov 04,2022Thank you for all your help
M Bell
Sep 30,2022Dress arrived quickly and fitted perfectly
Claire
May 18,2022Amazing service my daughter wanted a specific dress for her prom and they had it available and had it shipped out to us straight away. It was fantastic service 5* I would recommend to anyone as the dress was beautiful and everything my daughter wanted.
Joanne Keegan
Apr 16,2022Excellent service, beautiful product my daughter will look fabulous at her prom.
richard
Mar 26,2022Visited this shop had a very rude service from start to finish the owner looks down on people, had no prom dress shopping experience and got no help or advice , she directed customers to the sale rack who she so fit, Needs lots more customer service experience.
customer
Nov 30,2021received quickly dress is beautiful thank you
36 Marsden Way, Manchester , M4 3AT, Manchester , GB
http://www.pastichecouture.co.uk
A.Bradley
Mar 02,2025I wanted to write this review to express my disappointment and frustration regarding the treatment my daughter received at this store on 01/03/25. We visited to look for a prom dress, an experience that should have been exciting and enjoyable. Unfortunately, she was made to feel unwelcome and excluded due to the lack of assistance and dismissive attitude of their staff. Upon entering, my daughter was simply told to look around. Meanwhile, other smaller, petite girls were actively assisted, offered racks to place their dresses on, and helped in finding styles. At no point was my daughter approached by a sales assistant. The store only had one dress in a size 14, which was already disheartening. When she finally found a dress she liked, she politely asked if it was available in a larger size. Instead of checking or offering alternatives, the sales assistant looked her up and down and responded with, “Come back another time.” This experience left my daughter feeling humiliated and extremely upset. No customer should be made to feel inferior based on their size. Her money is just as valuable as anyone else’s, and she deserved the same level of respect and assistance as the other customers in your store. If you have a daughter who is beyond a size 12 - look elsewhere as this is disgusting treatment of a young girl.