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PCM Travels had been fulfilling the travel dream of thousands of customers for more than a decade. Our success mantra has been the customer’s satisfaction which earned us special place in their memories. Our customers spread across the globe from UK, USA, Australia, India, Dubai and so on. Our dedicated team works round the clock to make sure that you have the best experience.
Reviews 280
customer
Dec 22,2024Lucas Martín, excelente servicio
customer
Dec 21,2024Thanks Lucas Martin. It was a good service.
Luis
Dec 21,2024Muy buen cervicio de Lucas Martín
Yamileydis Bayola
Dec 21,2024Thiago muchas gracias por su ayuda muy amable.
customer
Dec 20,2024Muy excelente servicio Lucas Martín me atendió amablemente
customer
Dec 20,2024Thiago me respondió todas mis dudas muchas gracias por su atención
customer good job
Dec 18,2024Tiago Sánchez me enviará el el ticket
IKECHUKWu Okeke
Dec 16,2024Thiago I gave me good information about my flight status
Lic. Dennis Carvajal Hidalgo
Dec 14,2024Excelente servicio Lucas Martín
Catalina Muñoz Reyes
Dec 14,2024EXCELENTES ATENCIONES BRINDA EL SEÑOR LUCAS MARTÍN EN TODOS LOS SERVICIOS Y ACLARA TODAS LAS DUDAS CON PACIENCIA E INTERÉS.
customer
Dec 13,2024Excelente servicio pero si es un poco preocupante que te llamen te pidan entrar a páginas y hacer cosas
customer
Dec 13,2024Alonso Moreno ha sido muy amable en darle seguimiento al excelente trabajo de Sebastián Fernández durante el día de ayer.
Lenny
Dec 11,2024Mi experiencia fue muy buena, me atendió blanca y Alonzo y fueron muy buenas y atentos conmigo siempre
Rubén Armas
Dec 10,2024Everything is good until now. Thanks Victoria. And Alonso. Moreno
Joyce Cherry
Dec 06,2024booked through Woucher, first payment made then told I have to pay more as holiday and flight not available. I hasten to add that the terms and conditions are not displayed until after payment is made. I felt extremely pressured to make a decision. When I decided that the new hotel and increased costs were not for me, I was refused a refund. Under the Consumer Act Consumer Protection from Unfair Trading Regulations 2008. Here’s how: 1. Right to Clear and Transparent Information (Consumer Protection from Unfair Trading Regulations 2008): Under these regulations, businesses are required to provide clear, accurate, and upfront information to consumers before they make a purchase. This includes providing terms and conditions that are easy to access and understand. If the terms and conditions are not presented before or at the time of purchase, but only revealed afterward, it could be considered a misleading or unfair commercial practice. The regulations require businesses to make sure that consumers are fully informed about key terms, including any additional costs, restrictions, or obligations tied to the product or service. If these terms were hidden or unclear until after you made the purchase, this could be seen as a misleading act under the Consumer Protection from Unfair Trading Regulations. 2. Right to Fairness in Contract Terms (Section 62 of the Consumer Rights Act 2015): This section deals with unfair contract terms. If you were not given the opportunity to review clear terms and conditions before the purchase, and these terms later turn out to be unfair or unexpected, it may be a violation of your rights. For example, if the contract imposes hidden fees, restrictions, or conditions that were not made clear until after purchase, this could be deemed as unfair and possibly unenforceable under the Act. Consumer Rights Act 2015 requires that all contract terms must be fair, and businesses should ensure that consumers have the opportunity to understand them before entering into a contract. 3. Right to Goods/Services as Expected (Section 11): This section states that goods and services should meet the expectations created by the seller's description or any representation made to the consumer. If the unclear terms lead to a service or product that doesn't meet your expectations or differs from what was advertised, this right may also be violated. 4. Right to Cancel (Consumer Contracts Regulations 2013): If the terms and conditions weren't provided upfront, and you were unable to fully understand them before completing the purchase, you might also be entitled to cancel the contract under the Consumer Contracts Regulations. This regulation applies to distance selling and requires that the consumer is given the opportunity to review clear terms and cancel if they are unhappy with the purchase, usually within 14 days. I was not fully informed of the terms until you took my money from me I just want my money back
Carmen Elena Leudo
Dec 03,2024Buen servicio en cuanto a la comunicación es rápida vía telefónica y sus agentes son muy formales. El servicio hoy lo atendió el joven Lucas Martin excelente servicio de su parte. Mi calificación es 5 estrellas
Sharon Hunt
Dec 02,2024Aonte was very helpful and peintce
Vicente Daniel
Dec 02,2024Alma good job
Melvin Quezada
Nov 29,2024Estuve cotizando y está fue la mejor tarifa. La atención y las explicaciones de los cobros fueron claras
24 Market Square,, HP11ER, Hemel Hempstead, GB
https://pcmtravels.co.uk
customer
Dec 22,2024Me gsuto la experiencia