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PENNYMAC

3.5 (901 Reviews)

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PennyMac Loan Services, LLC ("Pennymac") is a leading national mortgage lender and servicer. Our goal is to provide you with innovative mortgage solutions to make it easier for you to purchase, refinance, or simply remain in your home. Since our founding in 2008 by a team of mortgage industry veterans, we've sought to restore Americans' trust in home ownership by improving the quality and consistency of the mortgage experience. We're a full-service lender with a breadth of loan options for everyone from first-time home buyers to those seeking jumbo, FHA, or VA loans. We also purchase loans from banks and other lenders, then use our industry expertise to help borrowers restructure their mortgages so they can stay in their homes. NMLS #35953.

Reviews 901

3.5

Out of 5.0

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Sorelys Garcia
Jul 11,2020

Very easy to understand the loan process, always available to answer any questions. Excellent customer service and professionalism.

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Joel Kriofske
Jul 11,2020

All of the individuals who facilitated the re-finance, follow-up and closing were accurate, courteous and professional. We appreciate the quick and very accommodating service we received overall, from Chris, Michelle and Dave (of the title company who handled the closing).

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D Ed
Jul 11,2020

Loan was closed in 40days roughly and there was no repeated process of supplying the same documents over and over.

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Erick Orrego
Jul 11,2020

Great service and staff

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Jeremy Maritt
Jul 11,2020

Great rate. Pleasant experience. They were available to answer any questions. Highly recommend.

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James Shabluk
Jul 11,2020

Simple and easy loan process. Helpful and professional team members made the process go smoothly.

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Srinivas Vasireddy
Jul 11,2020

Great help and support through out the journey. Brent is very knowledgeable and was able to respond and resolve all my queries.

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Rick Boyette
Jul 11,2020

Great company to do business with!

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Robert Swift
Jul 11,2020

Penny Mac did a great job with my loan. I was not impressed with the Title Company though.

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Pancho Tinoco
Jul 11,2020

They lied i was going to refinance my mortgage with navyfederal i was going to pay 8,000 closings cost they offer me 1800 closing costs. They lied i end up paying over 10,000dll. They told me 2 months 2 pay they lied.

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Hector Coll
Jul 11,2020

I like the constant communication and keeping everything clear

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Dale R. Wachal
Jul 11,2020

Called PennyMac to see if I could get a lower interest rate on my VA loan. Got a call ack within a few minutes and found out I could indeed get a better rate. Started loan application then and it did not take long before I was just awaiting approval. After approval, working with the mac team was easy and in no time the notary was at my door to close. Best refinance I have ever done. Saved the most money also, which was the whole point. I would highly recommend PennyMac.

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Jeanette Sharkey
Jul 10,2020

Our refi process was smooth and easy every step of the way. Great communication, all questions addressed and timeline met!

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Priscillaskitchenllc Priscillaskitchenllc
Jul 10,2020

I have a reason to stick with Penny mac as long as they don't change from current experience. I am thankful to Randall and Rosario/Boss! Amazing duo/trio to have made my home buying very stress-free. I will recommend more people.

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Michael Aslaksen
Jul 10,2020

Two weeks from first talking to the PennyMac loan officer to closing-Unbelievable!

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Nii Okunor
Jul 10,2020

The loan process was seamless. All online and very efficient. Penny Mac worked quickly to close the loan within a month of initial contact and application.

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Wkay
Jul 10,2020

Great company and Employees

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Madison Morrison
Jul 10,2020

The refinance process with PennyMac exceeded my expectations. All the employees we worked with were friendly, communicative and easy to work with.

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Vilanhda Gozola
Jul 10,2020

It was a smooth and easy transition, thank you!

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Consumer
Jul 10,2020

My re-fi went great. My reps made the process quick and smooth

(800) 777-4001 [email protected]

3043 Townsgate Rd, Suite 200, 91361, Westlake Village, US

https://www.pennymac.com

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