People's Postcode Lottery People's Postcode Lottery is a subscription lottery which raises money for charities. Not only do our players win cash prizes, but good causes also receive essential support. Players sign up with their postcode and pay £12.25 per month. They are automatically entered into every draw and prizes are announced every day of the month. That's 20 draws a month for £12.25.
£1.5 Billion for Charities & Good Causes As 30% of the ticket price goes to charities, our players know that they are helping amazing causes every single day. Our players are making a difference every single day by supporting a wide range of charities and good causes across Britain and around the world. To date, they’ve generously provided more than £1.5 Billion in funding which is helping thousands of organisations and projects. Catch up on all the latest charity news.
Sign up to Support & Your Chance to Win Big If you want to help us support a range of fantastic projects, sign up to play. For other ways to assist deserving charities, check out our How To Help page or find out about Local Causes near you on our website.
Called the postcode lottery to change my address, loved hearing all about the money going to local charities in my new postcode and the amount donated through playing. Spoke with a lovely, kind spoken lady and was wished luck with my new postcode.
Lovely lady assisted me with updating my new address with postcode lottery very friendly and even wished me good luck in my new home.
I got through fairly quickly and the person answered my question well
Really friendly and helpful. And stress free.
The guy I spoke to was super friendly and really helpful! Excellent customer service
Holly was lovely. Very helpful
Very helpful and professional phone call. A lovely experience!
I found the person who answered very helpful I had my granddaughter speak to him as my bank card had expired and I couldn’t work out how to fix it on line. I answered the security questions and then he sorted it out for me with her.
Very friendly, and attention to detail over a fabulous customer service
Advisor was polite and spoke clearly. He made the address changes I needed and fully explained the position of my subscription during the address changeover. It's a joy to speak to a real person
They answered my call soon as possible. Politely. Guided me in filling the form successful. Thank you.
The advisor sorted my problem in a couple of minutes. She knew exactly what she was doing. Polite, professional, and on the ball
Nice to hear what amazing support postcode lottery has been for charities. Have been doing postcode lottery for along time.
I found the caller to be quite robotic I thought at one point it was a pre recorded AI robot. I was put on hold for a long time and then when he returned I felt as though I was fobbed off and told to call back in 15 minutes. I don't know why he couldn't help me there and then he said he could see the notes but was unable to help but whoever answered the phone in 15 minutes would be able to help. I felt like I was too much hard work and he would rather have taken a different call. I'm not even sure what the issue was as I was the one returning a missed call from them.
Excellent service, great to talk to a lovely lady with an accent I could understand.
To change my address the young lady made it so very easy
Very helpful young lady who explained everything to me throughly A very pleasant experience
The lady on the phone was very helpfull with me as I was rather slow at doing what she explained me to do
I was handled Very Proffecionally
Christine Scott
Apr 17,2025Really pleasant, helpful,polite thank you