People's Postcode Lottery People's Postcode Lottery is a subscription lottery which raises money for charities. Not only do our players win cash prizes, but good causes also receive essential support. Players sign up with their postcode and pay £12.25 per month. They are automatically entered into every draw and prizes are announced every day of the month. That's 20 draws a month for £12.25.
£1.5 Billion for Charities & Good Causes As 30% of the ticket price goes to charities, our players know that they are helping amazing causes every single day. Our players are making a difference every single day by supporting a wide range of charities and good causes across Britain and around the world. To date, they’ve generously provided more than £1.5 Billion in funding which is helping thousands of organisations and projects. Catch up on all the latest charity news.
Sign up to Support & Your Chance to Win Big If you want to help us support a range of fantastic projects, sign up to play. For other ways to assist deserving charities, check out our How To Help page or find out about Local Causes near you on our website.
Good professional manner and explained things in detail
I was reporting a faulty prize and your operative Elliot was very good listening to me and with no quibble agreed to send a replacement excellent service thank you.
The contact was brilliant. Very courteous, informative and solved my issue. However, call seemed unnecessary to close an old address ticket. And a long wait then exacerbated that.
All questions answered
Called Postcode Lottery because I couldn’t find my password, apparently when I joined in 2018 I didn’t create an account, the person on the phone was very helpful, I have now created an account.
Fast and very helpful
I called as I wanted to check a prize win but also as I had been unable to log in to my account. I spoke with a lovely lady in Edinburgh who was so very helpful. Thanks.
Will from Glasgow was amazing with me (I am old) he was so clear and helpful and was very cheery , he was extremely patient with me. Thanks Will Ed
Adviser was very friendly and informative
Happy with service
I phoned up to cancel my subscription. The gentleman was polite, understanding and it was easy to talk to him.
He made me feel like I wasn't an idiot. Sorted everything out for me
The colleague who I spoke to was so pleasant and helpfull exactly how it should be ten out of ten for the great service Holly
Very disappointed. I was paying for 4 months for 4 tickets instead 1.
Very helpful support with getting in account. Was clear with instructions and didn't make me feel stupid.
The person I spoke to was very helpful and friendly and my issue was settled immediately
Easy to sort out problem
Staff member was very helpful, friendly and courteous
Good information only to find out I hadn’t won but very glad I phoned you and not the number on the letter
Kay L
Apr 16,2025Jody was very professional she was extremely efficient. Answering my questions clearly she was very informative. She was friendly and dealt with my issue quickly