Planet Beauty

4.0 (859 Reviews)

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When Planet Beauty opened in sunny Newport Beach, California in 1992, we didn’t agree with the definition of a beauty retailer. Rows of little beauty counters crowded inside busy department stores surrounded by mazes of packed parking lots…mega-mall monotony. This was not our definition of beauty. So, we decided to create a curated beauty haven in convenient neighborhood locations. We provided professional beauty brands as well as trending products and innovative newcomers. We developed a structured educational program to ensure the best and the brightest beauty advisors in our stores. And we decided we were going to have our own definition of beauty. And for over 25 years, we’ve done just that. 37 locations and a successful website later, we deliver more than just the best in makeup, skincare, haircare, styling tools, bath and fragrance. We redefined what beauty means to us, and most importantly, to you.

Reviews 859

4.0

Out of 5.0

TERRIE HERRON

Feb 20,2025

Easy to order.

Bonnie

Feb 19,2025

I placed an order almost a week ago and have heard no shipping or tracking information.

Belkis

Feb 19,2025

2nd time I order and always a happy customer. Grear Prices are right up my alley and easy online process and fast shipping. I order my Joico mousse and my Pureology shampoo and conditioner from them.

Lori Sheehey

Feb 19,2025

Great discount on Lalicious!

IRINA POPESCU

Feb 17,2025

Price is awesome for these products!!

Beebee

Feb 17,2025

Loved its huge selection of exclusive name brands i couldn't get anywhere else!

Jessica Christian

Feb 17,2025

Great price I just wish it was free shipping on every order!

Mary

Feb 15,2025

I ordered 2 weeks ago and I still haven’t received my order. It is not due to arrive for another week. That is unacceptable service. I will not order again.

John Johnson

Feb 15,2025

Great price. Quick & easy ordering .

Afsaneh

Feb 15,2025

The website is very user friendly and makes shopping very easy and quick.

xiomara bryant

Feb 14,2025

The hair piece I received was defective. The left side of it where the bangs start shows a white plastic that is impossible to cover it up.

Anonymous

Feb 14,2025

2 orders were placed. Kudos to the Riverside at Tyler staff for promptly filling the order and sending out the “order is ready for pick up” confirmation. The order was placed at 3:12 pm and was ready for pick up by 4:51 pm the same day. The other order was placed at the Tustin location on the same day at 3:10 pm. At 10:00 am the next day there was no “order is ready for pick up” email. A simple phone call was made to the (949) number listed in the order confirmation email. It was received by a Planet Beauty representative named Piper whose tone of voice was anything but helpful. She sounded bothered and annoyed that someone would be calling to ask about their order. Her level of inconvenience increased when she stated she would call the store to find out if the order would be ready today. The experience with the representative for the Tustin location was unpleasant. Having worked for a company that highly values the customer experience, her lack of quality customer service training was evident.

ELIZABETH VANDENAKKER

Feb 13,2025

My experience on this last order was better than most. But most of the time it’s operator error not your website so today I did pretty good. I got what I wanted and I was set to go. Thank you very much.