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When Planet Beauty opened in sunny Newport Beach, California in 1992, we didn’t agree with the definition of a beauty retailer. Rows of little beauty counters crowded inside busy department stores surrounded by mazes of packed parking lots…mega-mall monotony. This was not our definition of beauty. So, we decided to create a curated beauty haven in convenient neighborhood locations. We provided professional beauty brands as well as trending products and innovative newcomers. We developed a structured educational program to ensure the best and the brightest beauty advisors in our stores. And we decided we were going to have our own definition of beauty. And for over 25 years, we’ve done just that. 37 locations and a successful website later, we deliver more than just the best in makeup, skincare, haircare, styling tools, bath and fragrance. We redefined what beauty means to us, and most importantly, to you.
Reviews 859
Tina
Jan 21,2025Would give them 0 stars if I could. I purchased a Dr. Dennis LED face mask and before purchasing, I had made sure on the site and on the product listing page that I would be able to return the product if I need to. Nowhere on the product listing page did it say it was Final Sale. So I purchased it and even on my email confirmation, nothing was stated about it being Final Sale. So I go into a Planet Beauty store to return and they told me that they can’t return this product and that every in store customer would get a paper that says that but I told them I purchased it online and nowhere did it say Final Sale so the in-store sales associate told me to call/email corporate. I send an email to Planet Beauty about my situation for them to tell me the same thing. I went through all my emails and the papers that was in the box, that they claim states that it’s Final Sale.. again I don’t see ANYTHING about it being Final Sale. Terrible service and shady too. Will not be shopping on here ever again.
Barbara Mickelson
Jan 21,2025The website was easy to navigate. I appreciate the search by brand option. Thank you for the sale code as well - I love the Fresh brand facial cleanser and moisturizers, and they never go on sale. I absolutely LOVE Planet Beauty. I moved away from So. Cal a few years ago and PB is one of the things I miss the most!!! Thank you for shipping!
Angelina
Jan 20,2025Fast shipping and great prices!! Will definitely order from again!!
Melanie Aston
Jan 20,2025That was an easy and simple transaction!
Stephanie Sload
Jan 20,2025Always a great experience! My go to place for beauty products!!!
DJ
Jan 20,2025Great sale and the products I enjoy
Kay
Jan 20,2025It was fast and easy
David G
Jan 20,2025charged my card on the 11th and still haven’t shipped my order or provided any status as of the 19th…
Rebecca Smoot
Jan 20,2025I provided my email and phone for the 20% off but never got the text to redeem it. There was no "send again" option so my order was full price.
Susan Honea
Jan 19,2025Easley ordered
Kelli Akers
Jan 19,2025Easy to navigate
customer
Jan 19,2025First purchase. Seemed straightforward, had what I was looking for, priced well. I’ll let you know after it’s received.
Suzanne Dunn
Jan 18,2025I joined text alerts for a discount but was unable to use the discount code
Susan Cross Skinner
Jan 17,2025Easy to find and purchase the items.
B. Born
Jan 17,2025Have been searching for this product…YOU CARRY. Site user friendly…TY.
Jill Cayelli
Jan 16,2025Tried to contact the company 3 times to let them know that I received confirmation for an ORDER INEVER PLACED No one ever got back to me until I said i would dispute the charge. Suddenly they are very concerned. Horrid customer service. They don’t listen, refused to believe what happened and couldn’t have been less helpful. I’ll happily pay full price elsewhere.
Jennifer Gladwin
Jan 16,2025Amazing!!!🤩
Victoria Siino
Jan 15,2025I would give 0 stars if I could. I ordered a blow dryer 2 and a half weeks ago. I never received a confirmation email, a tracking number, nothing. I tried to email over 3 times, and call to no one avail. Finally after numerous emails and phone calls, I go through to a woman who apologized endlessly telling me she was “going to contact me” and my blow dryer was out of stock so she would refund me. I had to remind her that I had to call HER to get this information. This is TERRIBLE SERVICE and I will never ever order from This company ever again. Gross.
Catherine V. Balga
Jan 15,2025I never knew this site was here until I searched for this product. I’m so happy I found it.
3199 Red Hill Avenue, Suite A, 92626, Costa Mesa, US
https://planetbeauty.com
William Browne
Jan 22,2025Very easy to navigate the website and with the discount for a new customer and free shipping this was a very good purchase. Just need to get the product now. Thanks!