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Reviews 101
Robbie Jepson
Sep 08,2021The communication was phenomenal with the whole moving team. The team was very helpful and courteous. I received several status updates about my items and was given a time-slot for delivery. The movers delivered all of the things to my new apartment in intact shape. I recommend them to all.
Annah Miller
Sep 06,2021After trying to reach out to a number of moving companies online, I finally picked this Company. They didn’t only give me the best rates but also delivered the best services ever.
Rupa
Sep 04,2021This company is the biggest SCAM ever! They took my stuff and failed to deliver it! On August 17th I contacted Premier Global Van Lines LLC for a quote and spoke to Richard. He did not hesitate to contact me multiple times asking for a deposit saying it’s refundable. I hesitated as I wasn’t sure. After deciding I ended up paying the deposit. Once the payment was made Richard did not contact me anymore. I did text him about asking how much packing is and he contacted me the Friday before the move and that was it. Berta the mover did contact me on Friday asking if I could get the loading dock reserved for Monday morning. After checking with my apartment complex I confirmed that was fine and all he said was okay. The movers arrived 7 AM without calling or texting saying they were on their way. Berta and another man arrived who took away my boxes and wrapped up my TV, floor lamp, coffee table, mattress, bed frame, and couch. I was up charged saying it was mroe square footage then quoted and they had to use boxes. I told Richard this before hand about by inventory and he told me everything was included in the price which was a lie. I was told delivery by September 1st by Richard since pick up was Monday August 30th and they drive 500 miles a day. Then Berta the mover told me Friday September 3rd to Monday September 6th since it takes about 5-7 days usually. Okay, I can deal with that. After my stuff is picked up I have zero contact with anyone from the company. Richard doesn’t answer anymore. Matthew answers and transfers the call to a women in the back office who is very rude. She told me today (Friday September 3rd) that it can take up to 30 days! I have been lied to from day one by Richard. I was also up charged from my original quote by him and Berta charged me extra by square footage. This company has poor customer service and they do not care about their customers. I am now currently spending more money getting an air bnb since I don’t have any furniture at my new apartment. I would never use this company again. All the good reviews are fake! Be aware.
Bruce Walker
Sep 04,2021I used this company for a minor move across a few blocks and they were great! For my next big move, I will only use this company and highly recommended them to anyone looking for a reputable and highly skilled moving company.
Bolivar Muniz
Sep 02,2021The price I paid to these movers was exactly what they quoted me when we spoke over the phone. They were early or on time for both pickup and drop-off. All of our stuff was delivered in perfect condition, thanks to their care.
Jennifer Talero
Aug 31,2021Friendly team and very efficient service. They were on time and helped me a lot during the move. These guys were quick too with care. Worth having these service.
Zac Atkins
Aug 30,2021I hired Premier because their broker on the phone was fantastic at explaining and assuring us of the move. On the day of scheduled pick up (which was scheduled in the morning), they were supposed to contact us prior to arrival. They did not contact at all and all of the phone numbers, including the one listed on their website, the invoice, and their customer service representative that we spoke to originally, were either discontinued or not in service. We had to hire another moving company who were able to show up the next day and were in constant communication throughout the entire process. The day the new movers arrived, so did the original company - with movers who were smoking cigarettes in the driveway outside my house - while waiting for us to contact their supervisor. Premier did not fulfill the contract and I am still fighting to get my deposit back because they dropped the ball. Do not hire this company unless you want to lose thousands of dollars and waste your time attempting to deal with people who have zero interest in honoring a service contract. Premier did not deliver on the contract and I lost my $2,000 deposit. I will continue to fight to get my deposit back. Do not make the same mistake I did of hiring Premier Global.
Davy Jeromson
Aug 26,2021These guys are really professional and did a great job! We were tight on budget and they did everything they could to help us make the move as fast as they could to save on billed hours. We had three friendly, hardworking guys: Mike, Jay and Trevor. They worked fast but carefully. Nothing was broken or damaged. And they even fixed the freight elevator in our new building!
Marc Macias
Aug 24,2021I am a frequent user of the business of this mover’s Company. They always give me the best services. With all my things, I trust them. With all the information, they email me and I have their track I’d as well. If you're looking for the services of a trustworthy mover, try it and you're not going to regret it.
Thomas Reynolds
Aug 14,2021I made an appointment to get my apartment moved a certain day and time they never showed up to movie they took my $1005 and I have yet to get back back also found out that the numbers have changed and there’s no way to get a hold of him anymore I believe they were shut down my sub state agency because they were Taking people‘s money and not providing a service.
Morgan Tackett
Aug 03,2021If I were to use one word to describe their service it would be focused. They were also super careful! Everything was loaded in the truck in two hours and loaded off in less time. Nothing was broke or damaged. Can't thank them enough for making the moving process a lot smoother. Will recommend them to everyone!
Jack Thomas
Jul 29,2021I had such a great moving experience with this company, they were efficient and professional. There were no delays and absolutely zero time wasted with these guys. They were worth every single penny for the quality of work they provided. I'd recommend them to anyone moving. Great job guys!
Kris Militano
Jul 27,2021First time we used this company and what a great experience!! We had Ben and Kevin and not only were they friendly and in good moods they were helpful in all ways. Not a single piece of furniture was broken or scratched. I would highly recommend this company as everything went as planned. I would and will use them again.
Brittany McCarty
Jun 22,2021The movers showed up on time and began working right away. They were very professional, yet also personable and friendly. They got the job done quickly. We ended up having more boxes than expected and they didn't say anything. Took great care of our glass tables!
Michael Pettis
Jun 16,2021My movers, were nice to deal with. They made my move stress-free and simple. On time, extremely fast and efficient. I've already recommended them to others and will continue to do so.
Marlou Whitehead
Jun 15,2021The movers showed up right around the scheduled time and were very efficient, regardless of the fact that they were getting paid by the hour. And their price was exactly what they said - nothing hidden. It was a pleasure working with them.
Dain Bauman
Jun 11,2021The men who did the move for that day were top notch, easy to deal with and extra careful with all of my stuff. The best part was that the price was perfect! It was exactly what was initially quoted with no surprise fees!!
Abby Lee
Jun 09,2021I used these guys last week and I'm about to use them again for this year’s move! The main guy was incredible; he knew exactly what he was doing, helped the other guys that were with him, and kept everything running smoothly. Not only are these guys professional, they are very friendly and made sure they explained everything to us before, during and after the move.
Khaila Hall
Jun 07,2021They had previously moved my husband’s office and he was very pleased with that move. They arrived on time and unfortunately we chose to move the day we had record rainfall. They were very fast and took extreme care of our belongings.
Susan Carson
Sep 10,2021Great crew on both ends of the move.This movers does a great job with perfect coordination. I used both a loading and unloading crew and they did a good job. It was great working with them the crew were respectful and did what I asked.