The agent responded quickly, was very professional and completed my request promptly.
Melissa was able to provide me a resolution and she also apologized for the confusion. I appreciated her assistance with explaining how and when I agreed to the service and provided me refund without delay. .
Nicholas was extremely fast and courteous in assisting me in my subscription error.
The info was a bit out dated but agent did cancel my account with no problem
Efficient and fast to resolve issue
Great customer service... addressed my issue immediately
The agent quickly answered my questions and performed the tasks I requested.
Quite good amount of information
The refund process was seamless and simple
Agent was very knowledgeable and very helpful!
Great service when requested
I was helped almost immediately in locating copies of Warranty Deeds on two properties that were purchased years ago in Alaska. Since I am out of state at the moment and needed these for legal purposes, your company really came to my rescue. I am very pleased and thankful!
Ryan was able to assist in closing my account at this time. Professional and great communication. Thank you Property Rec!
i didn't know that i could get help so easily. I've been struggling to figure out where to go.
Very attentive CS. Helped me out immediately.
Just had dealings with Patrick. He listened to my concerns, said those concerns were resolved. I’m counting on him and appreciate his kindness and help.
courteous, efficient response
I would like to commend the 2 gentlemen listed below for outstanding performance. This Sat. 1/18/2025 I was looking for information on how to get a copy of my deed. I went on the web site and really couldn't find what I was looking for. Mr Wright Must have seen my website activity and took the imitative to send me an email asking me if I found what I was looking for. I informed him I wanted a copy of the deed to my house but was unable to decipher the instructions on the website. He said no problem asked me for some information and said another tech would contact me soon. Unfortunately these days that usually means days. BUT I did receive an email from Trevor and he said he would be able to help me and would send the deed to me via email as soon as he located it. I expected it to be hours or even days for a reply on a trivial matter (which to me was quite important) but he was true to his word and I got the email with a copy of my deed a short time later. And the really remarkable thing, this was an off day (Saturday) and after 5 pm. I was seriously impressed by the service support of these 2 men. You don't see proactive help like that these days. Trevor Data Record Expert Andy Wright #668 Customer Service Representative 877-532-3552
They automatically set up the checkout to charge you a recurring amount each month and will not provide you with proof of receipt or of acknowledgement. I was charged $1 on the day I used the service and then 9 days later they started charging me $20.
Ionel Dinu
Jan 22,2025The answers was fast and clear, thank you!