What I needed wasn’t on the website so I cancelled my account. However, Trevor from Data Records emailed me and got me what I needed within the hours.
A no-nonsense service that does what it says. Easy-to-use interface. Five stars for the solid customer service with very fast chat response that quickly resolves questions. Though the site's minimalism makes property searches (and search history) efficient, one shortcoming is the lack of ability to view your profile and account information.
The documents did not send as promised, however, I quickly got a message from Andy on the team after submitting for my documents and I asked him for help. He replied back very quickly and got a data specialist to pull the information for me within 30 minutes. Although the site glitched, I had an immediate customer service and was able to get what I needed in good timing. I can’t express my gratitude enough to Andy and Aaron for speedy and helpful service.
Paid $1 for 1 report, $20 also charged 10 days later! Apparently THEY were going to bill me $20 a month for a total of $61 for a "volume discount" I never signed up for. Googled "propertyrec.com $20" & it showed the $60 volume discount I didn't sign up for. Contacted support through propertyrecs.com that recognized me & had my name at the top of page. They promptly refunded the $20 & closed "the account & future charges". Refund should show up on my creditcard in 5-7 business days & recieved email confirmation too (1st email I've received from them!)
There were a lot of choices I could make when searching for property reports and I am glad I chose this one. They had all the information I needed and then some. And when i had a special request, they answered it right away. Everything was exactly as described which was refreshing. The plans presented were pretty simple to understand. I was pleased.
They have been most helpful & informative in helping me with my problem ?
I did a live chat from the Website. Raymond took care of the issue in about a minute. Really fast and courteous. Thanks!
I didn't get the requested email or address
Excellent source of information
I was looking for information and I couldn't find it myself. They followed up with me without me asking within an hour of my search. I told them what I was looking for they found and got back to me fast!
I worked with several agents and they were all very professional and helpful.
Excellent customer service.
I needed information regarding my previous residence, including the period of time I lived there, for my Global Access renewal application. I couldn’t find any records, as it goes back over 30 years. This contact was able to assist me in getting the required information.
The information requested was found quickly and accurately.
Easy to use!
It allowed me to search but didn't allow me to preview before I paid. I didn't pay much but, I should have been able to see part of what I was paying for. I in the end everything worked out ok, was given solid information on what I needed to do.
I really appreciate your prompt and thorough explanation provided herewith in reply to my inquiry about locating my previous car.
Quick responses. Heather was very understanding and helpful. No confrontations, just great service.
I needed to get a copy of my birth certificate (both e-version and hard copy). I never received the e-copy even after paying the $1 records fee and the information provided for hard copy was the wrong County. I was given a refund for the $1 but I really wanted the e-copy of my birth certificate which was never addressed and birth certificate reference info should have been Tipton County.
KARIN
Jan 17,2025Friendly as ND answered right away