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Reviews 235
Paul
Feb 07,2021Will always use then
Nathalie Stark
Jan 26,2021The set came very quickly and we’re happy with it! Professional service and would definitely recommend. Thank you.
Roger Orchard
Jan 23,2021My order was completed in very quick time, item was well packaged and would certainly buy from again
Jane Holanda
Jan 13,2021Products are of very good quality! Items arrived without damage and customer service is prompt. Worth the wait! Will definitely recommend it to others! :)
Hugo Besley
Jan 09,2021Great service, communication and products. No doubt it is the leading model store!
Anne B
Dec 22,2020Quick Response, Excellent quality of items and fast delivery... Overall great experience as a customer. Two thumbs up for you guys! Thank you ;)
Alexander Watts
Dec 15,2020Great Service, Fast Delivery, and Fantastic Customer Service
Tom Carswell
Dec 11,2020Fantastic service from a great team. Thank you very much!
Yasi
Dec 11,2020Great experience, fast delivery in time for Christmas and really happy with the items. Will be buying again in the future.
Phil G
Dec 11,2020Slow fulfilment of order, minimal communications (unless pressed publicly), errors in completion of order. All in all NOT a good experience The only plus is competitive pricing, but this is outweighed by the negatives
Nathalia Pamela Da Silveira Na
Dec 04,2020Ver good selection of railway sets. Speedy delivery!
Maxx Turing
Dec 04,2020Item was shipped on time and was great quality. Thanks Ben!
Monty S
Nov 29,2020No communication, no refund, no product. Absolute waste of time, take your money and deliver nothing.
Hulya
Nov 24,2020Great service, model received promptly. Pleasant experience.
MR G ELKS
Nov 24,2020Arrived in good condition packaged well no problem would order again. A bit over the top with emails 8 in a few days ?
Richard Feetum
Nov 21,2020Quick easy delivery, product well packaged and at a good price, more than happy to use again
James T
Nov 18,2020Wish I'd checked the reviews before placing an order. No response to emails via website or to messages via PayPal after 2-3 days. Two weeks later, not a single response to messages. Something very wrong with this one. Hoping PayPal will refund the money in the next week or so. Definitely don't rely on this place for any Christmas gifts.
Steven Kingdon
Nov 11,2020Great communication in regards to shipping. Product arrived, well packaged and in good time
Gavin Campbell
Oct 14,2020Avoid like the plague. Don't answer emails , dont give out information. Absolute joke. Only got a response once I wrote a bad review in Google. The response in Google from them indicated that the complete order had been fulfilled it has not. Whilst 2 items have been delivered the third seems to have been completely forgotten about. As they took the money in advance this is next to comical. The communication from this place is terrible. Order placed in August it is now October. Silly me order was placed in June.
156 Great Charles Street Queensway, B3 3HN, Alderley Edge, GB
http://www.railwaymodelstore.co.uk
Tac Family
Feb 07,2021Very good communication even on Sunday! That was a pleasure to deal with you. I would recommend it to everybody.