Our company works directly with independent pharmacy owners, and their teams, to build a digital solution to further their brand recognition and credibility. In today's instant-gratification digital age, a website and mobile app are as important as a business phone, if not more.
The only thing is I wish there was more than 1GB of email space on the server per account.
REFILL RX HAS BEEN WITH OUR PHARMACY FROM DAY ONE. FROM WEBSITE TO OUR APP, COULD NOT HAVE BEEN ANY EASIER. RESULTS HAVE BEEN VERY PROFESSIONAL AND OUR CUSTOMERS LOVE BOTH. CUSTOMERS ARE ABLE TO VIEW THEIR PROFILES AND REQUEST REFILLS EASILY. WE ARE CONSTANTLY CHANGING ADVERTISED ITEMS AND EVERYTIME THEIR STAFF ARE SO NICE AND ACCOMODATING. EVEN ADDED A WEEKLY DEVOTIONAL TO OUR SITE TO SPREAD THE GOSPEL. JAMIE CRANE DOWNHOME PHARMACY
Melissa Holsapple is awesome. What better time to enhance your product than when a Pandemic hits !! Her guidance and perseverance has assisted us on many decisions. I have always found RefillRx to be reliable and the functionality very simple to use. Her responsiveness to questions is exemplary. I love the RefillRx platform and is a vital part of our pharmacy buisness. They continually strive to develop ways to enhance my pharmacy business.
Always quick with responding to my requests for frequent changes to our website banner. A couple of times I did not receive a response but nonetheless they had completed what I asked. I just like an email response so I'm sure my requests are completed.
Janet and her staff always go above and beyond to meet our pharmacies needs. We switched over one of our pharmacies initially to try them out and quickly ended up switching our other location over as well. They are attentive and always very responsive and able to get things done quickly. Definitely recommend.
The team at Refillrx is awesome. The website was up and running in a few days, the app too was up in a record time. They don't waste any time! the website is a great quality and the team worked with me and customized the site to my business needs. Customer service above and beyond, I worked with Janet most of the time and she is awesome, she gets things done really quickly and she is very nice. I was pleased with RefillRx response during COVID, they were quick to implement changes that made our job easier.
RefillRX Connect has been a partner of ours for years. I have always been satisfied with their support and responsiveness. Their staff is always friendly and easy to work with.
RefillRx Connect's support is top notch! They are always very responsive and helpful. It's hard to find good customer support these days, but RefillRx Connect definitely goes above and beyond and has great customer support.
Janet and Melissa at RefillRx Connect have been super helpful with our website - especially in the COVID times! The customer service is top notch, FAST and friendly!
Great and prompt customer service. I get a knowledgeable person every time I call or reach out.
We can't say enough good things about the staff at RefillRx. Our pharmacy has had the opportunity to work with them for years and the customer service and support is the best. There are not many companies that you can call and talk to the same staff each time. They know you by name and when you call any problems or questions are resolved quickly and efficiently. Any company would be lucky to have this team working with you! Courtnee Russ
It is wonderful working with the RefillRx Connect team! The service to our customers is very personalized and they are truly set up for the best success in their marketing endeavors. Engaging RefillRx Connect for web design/hosting is like adding a marketing professional to your team.
RefillRx Connect has helped our pharmacy in so many ways! Super responsive and always quick to make the changes that we need. Thank you guys!
The RefillRx Connect team has always been prompt and responsive to all of our questions. We've worked with them for over 12 years and have never had a complaint.
I always get prompt and excellent service when I reach out to RefillRxConnect.
Always willing to work with my staff and I to help incorporate new content on our current site especially now that the pharmacy is offering near point of care testing programs and COVID vaccine scheduling. Melissa and Janet are always quick to respond to our multiple requests.
RefillRX has been a great resource for our pharmacy. Melissa and Janet have been great with communication and are always quick to respond to any issues.
The customer service alone is worth it! They are always quick to reply to my questions and needs!
REFILLRX CONNECT HAS ALWAYS BEEN VERY RESPONSIVE TO ANY PROBLEM WE MIGHT HAVE OR JUST A UPDATE WITH OUR APP OR WEBSITE.
Rasik Vikani
May 21,2021Covid-19 pandemic created two big issues for our pharmacy. Due to our limited space, we could not have many people in the store; and a few our employees could not continue working; therefore, the pharmacy hours had to be reduced. RefillRx Connect was able to help us resolve both of those problems. Patients are able to order their medications at their convenience from their home or smart phone. The staff was amazing at helping us customize our website and are always quick about updating any information. We are very satisfied with their service.