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Our company works directly with independent pharmacy owners, and their teams, to build a digital solution to further their brand recognition and credibility. In today's instant-gratification digital age, a website and mobile app are as important as a business phone, if not more.
Reviews 82
Jeff R.Ph.
May 13,2021RefillRx Connect is such a pleasure to deal with. Any time I ever had a problem Melissa was right there for me and she got right on it and had it corrected in no time. I would recommend any independent pharmacy looking to get a website or redo their boring website over to contact RefillRx Connect.
Steve Monti
May 13,2021RefillRx Connect is great! The integration team is awesome(thanks Melissa)! It is excellent for our business and is easy for our patients to use.
Grant Hershbine
May 13,2021RefillRx Connect is an amazing company to work with. They consistently and happily assist me with all of my needs!
BHudgins
May 13,2021RefillRx Connect created our pharmacy app and website with ease. They were great to work with and very responsive to our needs.
Alan
May 12,2021RefillRx Connect (Melissa is Awesome) has been the one technology partner that delivers when we need them the most ... our most recent example was the quick changes that we needed to implement with our covid vaccinations, and Melissa was very receptive to making the critical adjustments to our website, to reflect our quickly changing needs & services there ... A+ Service!
Erin
May 12,2021RefillRx Connect has been great for us! The easy integration, app and the great customer service says it all. Any time I make a request or have a question, I get a fast and accurate response from Janet.
J Joson
May 11,2021RefillRx just works. The interface is clean, easy to understand for the patient, and customizable. We've been using their service since 2016 without fail. I love that the theme ties into our main hospital site, allows a link to the site, and also just works flawlessly with our pharmacy systems. It's also super affordable, so that's a plus!
Ken Rogers
May 10,2021RefillRx Connect has always been very responsive and helpful. I would recommend them to everyone.
Kevin Camp
May 10,2021RefillRx Connect is great! Great customer service with quick replies to requests or questions. My pharmacy website and branded mobile app are hosted through them. Customers may just search for my pharmacy name on Apple App Store or Android Store, and my pharmacy app with my custom logo comes right up.
Luke
May 08,2021The best thing about RefillRx Connect is their responsiveness. It's such a relief when you are a busy business owner to know that if you email your web support team you will hear back the same day, often within the same hour. Truly top notch customer service. Wish there were more companies out there that cared like they do. Highly recommend.
Jeffrey Kukel
May 08,2021Melissa at REFILLRx Connect has been a tremendous partner for our pharmacy over the years. In this day of declining customer service and personalized attention it's refreshing to work with a company that provides a consistent, available, dependable, and knowledgeable team member to support our business needs. The personalized attention and support were a significant factor in our recent decision to expand our services and relationship with RefillRx Connect. Thank you for going above and beyond the call of duty.
Leighanne
May 07,2021We have been with RefillRx Connect for a little over a year now and have nothing but great things to say about the service and the team! Our requests are always handled in a timely manner. If there is something they are not sure about or do not have the capability to do, they always look into other solutions for us. You can tell they truly care about their clients and want them to succeed. Melissa and Janet are so great to work with. They are always kind, prompt, and helpful! We are extremely satisfied with their service.
Eric Bachim
May 07,2021The RefillRx Connect team has been great to work with over the years. They have been very receptive and respond timely to our ever changing needs for our company. Our company is a little complex as we have multiple dispensing platforms and we have used other Online and Mobile apps for refill service and the RefillRx connect product has been the least problematic of them all. If you are utilizing Rx30 as your dispensing platform I would highly recommend using RxConnect system, your staff and your customers won't be disappointed with the results.
Sam
Apr 29,2021I have been working with RefillRx for about a year. In that time they have become an invaluable service for the business that I work for. Janet and the team are excellent. My requests and questions are always fulfilled and answered quickly, even on days that they are busy. Their communication is excellent. If my request cannot be fulfilled immediately, they will let me know as soon as they can and do anything they can to help. I have also reached out to them for advice and suggestions on similar matters and they are ready and helpful with their answer. I truly always look forward to reaching out to them and talking on the phone. A must-use company!
Jess
Apr 27,2021Their service is awesome! As an independent pharmacist whom wears many hats, they help hold one of those for me. They are prompt with answer and assistance and never make me feel like a bother. They have spent time to walk me through understanding how to make changes so we can be more efficient and update our own site as needs, especially with COVID vaccines, changed almost daily. When I wanted to make huge changes to the website, they supported me and offered both suggestions and ideas for improvement. When I needed help with choosing various systems to integrate into our website, they were there to help, offer advice and decipher which would be best for my company. I can't say thank you enough for all the assistance and load you have taken off my back at times!
Angela
Apr 27,2021The RefillRx Team is a true support team. They are responsive, professional and always willing to assist; going above and beyond requests and expectations. I highly recommend them!
JUSTIN BESAW
Apr 23,2021I STARTED OUT MY PHARMACY WITH REFILLRX CONNECT. I WAS HAPPY WITH THE WEBSITE AND ALL THE OTHER FEATURES. DIGITAL PHARMACIST REACHED OUT TO ME REGARDING WHAT THEY OFFERED. THERE WERE A FEW THINGS I LIKED ABOUT THAT REFILLRX CURRENTLY DID NOT OFFER, BUT WERE IN THE INFANCY STAGES OF DEVELOPMENT. REGRETFULLY I DECIDED TO SWITCH TO DIGITAL PHARMACIST BUT ONLY SIGNED A MONTH TO MONTH CONTRACT TO SEE IF I LIKED IT. I WILL SAY IT COST MORE AND DID ABSOLUTLY NOTHING FOR MY BUSINESS. I HAD PATIENTS HAVE MANY ISSUES WITH THE APP ESPECIALLY AND THE FACEBOOK ADVERTISING JUST WASNT WORTH IT. I CONTACED MELISSA AT REFILLRX WHO I HAD WORKED WITH BEFORE. SHE WAS EXTREMELY HELPFUL AND HAD ME BACK UP AND LIVE WITH REFILLRX CONNECT WITHIN 24 HOURS. HER CUSTOMER SERVICE IS SECOND TO NONE. SHE RESPONDS TO MY EMAILS IMMEDIATELY WHEN WE HAVE AN ISSUE OR QUESTION. THE NEW PLATFORM WAS MUCH BETTER THAN BEFORE AND THE APP IS SO MUCH MORE USER FRIENDLY AND IT TOTALLY INTERFACED WITH MY COMPUTER SOFTWARE WHICH DIGITAL PHARMACIST APP DID NOT AND WAS REALLY NOT USER FRIENDLY. I HAVE NOTHING BUT GOOD THINGS TO SAY ABOUT REFILLRX CONNECT AND MELISSA AND AM VERY VERY HAPPY I CAME BACK. I ALWAYS RECOMMEND REFILLRX CONNECT TO ANY PHARMACY OWNERS THAT ASK AND I ALWAYS SAY TOP QUALITY, TOP CUSTOMER SERVICE, AND OUTSTANDING.
Hal Goldman
Apr 23,2021I have been with Refill RX since July, 2016. I switched from a competitor and it been a great partnership. The team is easy to work with, very attentive to my needs and always willing to listen to suggestions. They are aware of the marketplace and the ever changing digital enviorniment. I am looking forward to seeing what the future brings with this high quality team
Scott Michael Benson
Apr 23,2021We are new (few months) to Refill connects platforms and have really been impressed with the personal, friendly service. Our requests for changes are handled quickly and correctly. They were a big part of our Covid vaccine success. We had to change our plan quickly and helped with suggestions on how to set it up.
Daniel R.
May 14,2021RefillRx is a great website that integrates with our pharmacy software management system to give patients a state-of-the-art experience. The App is amazing and we always get compliments on how great it is. And the support we get is second to none. They are always here to help us and they always reply back in a timely manner!