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Welcome to Reliable Medicare✨ Reliable Medicare is one of the leading recognised suppliers for retail and wholesale of aesthetic products in the United Kingdom, France, and the Netherlands. Our rapid growth and success are built on our ability to deliver exceptional products to our clients with exemplary speed and competitive prices. We are distinguished by our commitment to core values: quality, reliability, and transparency. We source exclusively from reputable and approved suppliers and manufacturers who meet the highest industry standards, ensuring the safety and reliability of our products. At Reliable Medicare, our customers are at the heart of everything we do. Our reputation is built on the importance we place on the quality of our relationships with them because their satisfaction is our top priority. ❤️
Reviews 725
MRS B KHAN
Sep 30,2024I used cosmelan cream 2 years ago for over an year as recommended by my skin specialist as a skin therapy after peeling treatment. I stopped it for some time and wanted to restart as a maintenance skin care regime. I looked online and found this website because the prices were cheaper, so I ordered cosmelan 2 cream and melan recovery and paid £145. 0 When I opend a Box it wasn't sealed properly and I was in shock when I saw the cream's texture and smell, it felt like coffee smell and texture of the cream was very different than the cream I used in the past I felt very disappointed and I am regrating now to go for cheaper price, This cream is leaving very wiered brownish marks on my skin. I have used this cream in the past and I can tell the difference straight away. It doesn't look like genuine cream. I want an explanation and refund of my purchase or a genuine cream . Very Very disappointed with my purchase I always bought from face the future website and they are very very good and sale genuine stuff.
Keke
Sep 02,2024Il m’on fait un faux arret de travail, il n’y a pas de QR code sur l’arret de travail et il ne me reponde pas par mail.
Abdelrahman Ahmed
Aug 22,2024purchased a product from them and was extremely disappointed with it.It was not authentic and expired. Contacted their Custome service and they said that it’s not their responsibility
Alejandra
Aug 10,2024Alejandra Arcila Olaya 5 reviews I purchased an expensive product from this company. I opened it a bit over 4 months after purchase waiting for the right moment to use the treatment as it's season sensitive (winter for best results, which was just a few months away). This high quality product should have an ample shelf life, I know this as I have purchased this brand in many occasions and had never have a problem. But this time, when opened, the product was stale and the cream completely dry. I contacted the company and after a few back and forward emails, they just got off the wagon and didn't offer any solution leaving me with a stale product and having lost a lot of money in the purchase. Their costume care is extremely poor and in a very polite fashion, they just turn their back on you. They are "very saddened" about your bad experience but they don't care about your particular situation. I don't recommend this shop at all. Very disappointing experience and a lot of money wasted. I was never told to return the item so you could "thoroughly" investigate. I was just asked to send pictures. And when I got the product, visually looked ok, of course you realise it's not ok when you open it for use, otherwise it looks ok on the outside. That's ridiculous. Furthermore, I had it extremely well storaged before I used it, I have no second thoughts about it. The truth is that your product was off! And you look for every excuse not to take responsibility.
Elena Taranukha
Aug 09,2024I buy Dr.Cyj hair mesotherapy filler again and I am convinced that the company works at the highest level, fast delivery, genuine original product that works 100% on my hair. I am very pleased with your work and plan to cooperate with you always
Lilia Cochrane
Aug 09,2024Quick, easy to navigate. Delivery on time
Amanda Rutten
Aug 08,2024good communication and service
Paul Lomas
Aug 06,2024This was my first order with you. I paid for 24 hour delivery last Thursday for am delivery Friday. It’s now Tuesday and I have no parcel. On top of that I called customer services and begged they help me by sending another parcel and returning the clearly lost one to which I was treated with no respect told basically ITS NOT OUR PROBLEM. You selected the courier you sent it out so who’s problem apart from yours is it!!!!!
ZEYNEP EREN
Aug 03,2024merhabalar şirket beni mağdur etmeye devam ediyor ve gümrük kısıtlamaları kurallarından beni sorumlu tutmaya devam ediyor.Karşısında bu alışverişten çok mağdur olan bir müşteri olduğunu görmek istemiyor?ve bunun içinde kelime oyunları kullanıyor.paketimin tekrar gönderilmesi için kargo ücreti istiyor ?gümrük kısıtlaması olan bir ülkeye tekrar göndermek için yine ücret istiyor ?inanılır gibi değil !!!!biz size tekrar gönderim için kargo bedeli ödemeyeceksiniz demedik ,satın aldığınız ürünler için tekrar ödeme yapmanıza gerek yok dedik diyorlar .Satın aldığım ürünler için neden tekrar ödeme yapayım ,tabiki ödemeyeceğim !!peketim için İngiltere’de Londra’da bir tanıdığım var ona gönderılmesını talep ettim ve 22 Euro gönderim bedeli istediler
Ulrike Peschken
Aug 01,2024Very helpful
Kiki
Jul 26,2024I had issues with my product of Dermamelan cream pump stopped working and many several emails back and forth with video evidences they claim it’s a standalone issue and they never heard of this problem and somehow I may have caused it… yet the reviews on their website says otherwise! Many other customers having issue with the pump. They don’t want to refund or exchange it’s ridiculous! I had purchased other items with no issue in the past but if you happen to come across a faulty product, kiss your money goodbye because their customer service is SHAMEFUL.
Tran kimanh
Jul 25,2024The worst and irresponsible company My order worth £3272.45 and I paid £39.95 for fast shipping. The order couldnt be cleared out the custom because they filled out the wrong information, which make my order being delayed for 1 month I requested the cancellation and refund as it’s been too long. BUT they forced me to get the order , even though it’s shorted date products and it has been delayed in custom for a month. It’s not my fault at all, I AM NOT THE ONE WHO FILLED THE WRONG INFORMATION FOR CUSTOM CLEARANCE. They even forced me to pay extra re shipping to my another address. This is a very irresponsible and unacceptable ways for a business. Be aware of this scam, irresponsible business !!!!
Zobear Pugs
Jul 09,2024Quick and easy to order & deliver
dee gray
Jul 04,2024I WISH I DIDN'T HAVE TO GIVE 1 STAR. PURCHASED COSMELAN 2 - BAD SMELL, FUNNY COLOUR AND TEXTURE NOT RIGHT. - NOT SOURCED FROM MESOESTETIC!!!!!!!! PRODUCTS VERY SUSPECT. YOU STATE We hope that further discussions with our team will provide the reassurance you seek. BUT NO ONE FROM YOUR TEAM HAS REACHED OUT TO ME. PROVE HOW ‘Reliable’ YOU REALLY ARE! YOU HAVE HAD NO FURTHER DISCUSSIONS WITH ME!!!
焱霞 操
Jul 01,2024客服垃圾，产品是要过期的，也不提醒
Lyndsey
Jun 20,2024My order was delivered promptly, but I discovered that the pump mechanism of the product bottle was faulty, which meant I could not use it. It took a few days for the issue to be investigated, which also required the customer paying for return postage to return the faulty product. I was disappointed, but as this was a manufacturer issue and not the fault of Reliable Medicare, the customer services team were reassuring and transparent, with the return process stated on their website. After the investigation, I was given a refund of the product cost and offered free shipping on my next order, to cover my return shipping costs. I feel the customer services team handled this issue well, which gives me confidence to shop with RM365 again.
steve sparkes
Jun 12,2024First time I have purchased from Reliable Medicare, and I was very impressed with the Service. Price was very competitive, and delivery was speedy. Only slight issue was with the delivery courier DHL, who emailed a delivery time slot of between 11.15 - 13.15, but did not deliver until 15.35, which meant that I had to reschedule a 14.30 dental appointment. But I do not hold Reliable Medicare responsible for this. I would order from them again.
Palm Tree
May 22,2024Good range of products and fast delivery. Would recommend. R. A
maryam gholamian
May 14,2024Order no.220790 purchase date 26/04/2024 I had ordered 5 items in total. I received the items. However, I only wanted to use one of them immediately( night cream) , so I pulled that out. Then after 10 days or so, I wanted to use the others. So I opened the whole parcel and found only 3 items instead of 4. A hand fan costing less than £10.00 was missing. As a company running for for a decade atleast, I emailed them. They didn't believe me at all. After more email exchanges, they asked me for pictures of items received, which I sent Again They denied about missing item. They said they checked weight(?) And there is no chance it could have missed. When I have spent more than £120.00 in this transaction I don't have to cheat them for a plastic fan costing less than a tenner. But they have no sense of customer care. I have been a regular customer and bought many items. They should change the name. MOST UNRELIABLE . I will take it further if they don't respond. I know the online purchasing rules. They have not send me a picture of what they put in. There could have been human error?. They did not want to engage at all. Extremely poor conduct of the advisor who was responding. Extremely poor and irresponsible unaccountable behaviour. A company should be gauged how they treat their customers when something goes wrong. There are some excellent online retailers around, but NOT THIS UNRELIABLE MEDICARE. 14.05.2024 I do not agree with your cover-up. I also have strongest methods of checking my parcels received and take no pleasure in disputing £8.39 and go through email exchanges and putting reviews. I have not got the item. You believe your packaging dept but you were not there to check. The item was never mentioned on the website site as a low stock item and not even now as a write this update. I never disputed on the damaged package you have mentioned. I have not received an item of value 8.39. I could have said a much more expensive item from the order. I needed the fan to cool after a procedure and that's when I checked the whole package. I have already sent the picture of items received. I will not rip off a company for 8.39 . Few days ago, I received 4 items instead of 1 from another retailer. This was reported to them immediately and collection arranged. They were surprised i called them to report this.This is how I am as a customer. I have not got the fan which I was eagerly waiting for when I will be doing a procedure. I had trust in you and hence, did not think a company of a decade experience cannot handle things when things do not go they expect it. Customer Care or trust cannot be taught but earned. Sorry to say, You are yet to. Thanks
85-87 Cornwall Street, B3 3BY, Birmingham, GB
http://reliablemedicare.co.uk
Alhamed
Sep 30,2024I don't received authentic mesoestetic dermamelan products, avoid them don't lose your money and health