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Reviews 167
Dave Gamache
Oct 18,2022Big fan of Reply.io. Some of the reasons I love it: - Safety settings and send delays to throttle deliveries - Integrated "warm up" for new accounts - Analytics on email, sequence, and account levels - Custom tracking domain (use your own domain for links vs. generic tracking domain) - Hubspot integration to sync contacts/data - Supremely attentive support
Daniel Hazelhoff
Oct 17,2022Reply is a fantastic piece of software that helps optimise email campaigns, gives me all the stats I need regarding my campaigns. It's intuitive, and they have a separate blog thing for tips and tricks that actually work.
Ryan King
Oct 14,2022Reply has been fantastic! I love how easy it is to use both uploading contacts but also writing each of my messages. In just a few minutes I can get my whole sequence set up & personalized for 50+ prospects. It is a great tool and really cuts down on the amount of time I would have had to put towards my email messaging!
Spencer Ciesla
Oct 14,2022Reply is the best email automation platform out there! Makes my day to say so simple and saves me so much time. Would recommend to anyone!!
Joao M
Oct 13,2022Reply.io is the best Outbound and Outreach tool on the market, period. The UI/UX is fantastic, and the customization features are immense. Finally, a product with solid pillars of email deliverability and automation from LinkedIn and other channels. Congratulations team.
Luke Borges
Oct 12,2022I have used multiple email automation systems but Reply has the best to offer! It has the best analytics section, best user-friendly interface and the best support!
Rachel van der Lugt
Oct 11,2022Hi! Been using Reply.io for a few months now and haven't had one hiccup. The interface is user friendly and whenever I have a question the Reply Team answers me promptly and assures I've been well assisted.
Patricia P
Oct 11,2022The email automation is pretty good and it provides good reports to let you know which sequence works best than others. The bad side is that reply doesn't provide accurate email accuracy. It provides 3 different email formats and you have to guess which one would you go for. Therefore, it creates bounces emails and your sequence is suspend once it reaches 50% bounce rate.
Jonny Ross
Oct 10,2022Highly rate this, customer support is super responsive too!! Great results, will continue to use!
Dimitri Balcaen
Oct 10,2022Due to a credit card issue my account was temporarily suspended. The team at Reply.io quickly helped us out to ensure that our mailing could leave in time. Great service!
Sandra Goh
Oct 10,2022I've previously used other 3rd party tool for our company's outreach. The user experience is not as smooth as Reply.io. After switching to Reply.io, it was such a relief to have a seamless user experience where you can save so much of your time and effort to figure things out.
Daria Savchuk
Oct 06,2022The tool is excellent and very useful for the sales teams, I tried many others but this one is the best on the market. The reply.io team is helpful, rapid in responding, and fantastic at explaining how to get the most out of the tool. Definitely recommend it!
Olivia
Oct 06,2022The support staff has been incredibly helpful as I navigate my way through using this type of software for the first time! I appreciate their patience - especially Ivan's!
Dian Istianah
Oct 03,2022Good software and the customer service is fast responsive and very helpful
Vladislav Zaitsev
Oct 03,2022The best App for marketing!
Demi
Sep 30,2022I started to use Reply.io a couple of months ago, and I am already obsessed with it. It eases my daily tasks. Excellent reporting systems that I could see the success of my every campaign. Furthermore, Reply.io's friendly and kind team is quite fast to answer your question via message, video-recorded answers, or video call. Highly recommend it! :) Amazing tool, beneficial for sales teams
Hakan Unsal
Sep 28,2022When we were looking for an automation tool, we have evaluated the top 5-10 options in the market based on their ease of use, functionality and price. Reply was at the top because it's easy to use and the customer service is quite responsive. We had a great experience so far and generated hundreds of thousands of dollars of pipeline. I highly recommend.
Greg
Sep 28,2022Reply.io makes great first impression. After signing up for a free trial I have got a good sales call from their Sales Agent explaining how to use the software and the difference between the plans. The agent recommended the $90/month plan, I thought I will be still fine with the $60/month plan - pricey but software seemed promising. I have spent decent amount of time to learn the software, import contacts and build up emails and email sequence. 2 weeks free is really too short to test the software as a SaaS sales sequence can take 5 emails over a month. I was fine to pay and keep using it, but here comes the hook - after 14 days trial and the software got locked and the only option I was left was ... 1 year!!! yes we have $60 and $90 per month plan but minimum you can buy is one year $720 ...!!! If it is not possible to buy the software per month - you should not be showing price per month as it is not a valid price point! Equally well you could be showing for information purposes prices per day or per minute! You quote prices in deli per 100g if you can buy per 100g. You should quote prices on your page as per units you sell $720/year. Additionally you failed to disclose this in the the call with your Sales Agent - asking for full year commitment is highly unusual in Saas software, so that would be worth pointing out, even if it would be disclosed on your website. Agent also misleadingly was mentioning monthly plans. You have right to charge whatever price you want, but not being upfront about your pricing, makes horrible impression and I will not supporting businesses like that.
Gary Larner
Sep 27,2022A very high quality tool. I had GMass before and it was making lots of errors and was very hard to use. This is a breath of fresh air. Support is great, especially Alice! Thank you!
AT
Oct 19,2022Fantastic software for a streamlined email campaign and statistics on your performance.