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Reviews 167
Logan
Oct 01,2020Great software. Super effective. Customer service team is prompt and helpful.
Jason
Sep 25,2020REPLY is pretty much the best! So first off, the ease of integration with Gmail makes the type of email automation I was looking for a cinch. Add in the LinkedIn integration and this is one robust tool. For my workflow there is not a better option.
LS
Sep 24,2020Great service and easy to use. I like that they have a live chat that can answer my questions.
Sofie
Sep 22,2020The Reply.io team is so patient and helpful! I always have so many questions and followups and they are always more than happy to assist me :) They respond quickly and get me the info I need to run successful email campaigns!
Gabriel
Sep 22,2020Great service and tons of help!
Chase DiMarco
Sep 11,2020I haven't even been able to test the product yet since for the past 5 weeks support has been kicking my ticket back and forth to each other with no answers or solutions. They keep making the same requests for changes which is extremely annoying. Everytime someone passes my ticket off to another member it feels like I have to start all over again and they don't bother to see that what they are requesting being changed was already requested (and completed) in the past. The product looks promising. But as I haven't been able to test it out yet I can't comment on the funcationality.
Mrinal Guharoy
Sep 09,2020I have tried a ton of Sales Engagement platforms. Reply.Io is by far the best out there. It is easy to use, the customer service is amazing which is essential for most people. The feature that helps save me a ton of time and money is the Linkedin Extension. It is such a useful feature!! It allows you to easily build great quality lists with high deliverability and accuracy. Great features, easy to use, and high ROI for any sales team. If you are looking for a great sales automation tool, Reply.Io is the one to choose!
Salman Mohammad
Jun 23,2020They understand the importance of immediate resolution. Thank you Ollie
Mark
Jun 02,2020Very good program. Time will tell on results. Thx!
Sam Towell
May 30,2020Great service! Eugenia is the best of the best always helping me! I have been using Reply 2 years now and they are just great. Highly recommended for the outbound geeks.
John
May 21,2020Liz is great. Has helped me 2 or 3 times with complex questions and made it so easy. She is an expert at her job and knows the tools inside and out. Bravo....AGAIN! :).
Alberta
May 13,2020Really useful platform, and the customer support team is just so responsive and helpful!"
Eric
May 05,2020Great support! Always there when you need them, approaching all challenges with a lot of patience, knowledge and resourcefulness!
Antonio
Apr 23,2020Great tool and people supporting. Would give 5 stars if I didn't have trouble with the extension. However, I'm glad that the reply team is working on fixes.
Ed
Apr 22,2020Customer service is unhelpful and marketing is misleading. An example- They advertised COVID-19 support on their website in the form of a discount. This was positioned as a helping hand for businesses in need. However, only new customers are eligible for the discount. In short they are using an unfortunate event like COVID-19 to frame their sales effort.
Ben
Apr 13,2020Big fan. It's my go to for cold outreach automation.
Adam
Mar 20,2020Great service, fast response, solved my issue!
Kate
Mar 20,2020Reply.io found the source of my problem quickly (it was me), taught me how to do better next time, and did not make me feel bad about a user-error problem like some support teams do. Good job guys, and thank you!
customer
Mar 12,2020Solid platform for email campaigns.
Shiva
Oct 12,2020Worth tool to save time in sending cold campaigns to prospects. These guys also have email generator from Linkedin sales navigator.