To leave a review you need to be logged in
Reviews 876
Dean
Jan 31,2025Amazing communication from start to finish. Very friendly professional staff whether that be on the phone or via live chat. Great company for getting back what’s rightly yours. Thank you.
Mawuli. A Negedu
Jan 31,2025Really great experience as usual, I had a few personal issues whilst organising my refund and found the team to be extremely helpful and understanding despite my lack of contact. Really appreciate the great customer care/service.
Paul C
Jan 31,2025My agent was Jonathan Cooper, he was very helpful in assisting with my claim, I have used Rift every year and they have exceeded my expectations year in and out. Would highly recommend.
Paul
Jan 31,2025Does what it says on the tin. filled in some forms and uploaded some documents. in total, maybe two hours of work for a nice chunk of money in return. worth it
George
Jan 30,2025Nice and easy
Purusottam Gurung
Jan 30,2025Best ppls I ever worked with
William Jarvis
Jan 30,2025I had about 4 years worth of tax returns to claim back and RIFT managed to tidy up my details and make the process really easy for me. I had no chance of chasing back all those years without the help of RIFT and specifically Veronika. She was readily available and helpful if I had any questions and continously kept me in the loop with updates on how my claim was going.
David
Jan 30,2025The people I dealt with at Rift were absolutely fantastic who kept me informed all the way through the wer a pleasures to deal with a great company 2 deal with who I honestly recommend I
Ben Nankivell
Jan 30,2025Mint service from Archie and John, got a good refund, and good service from all the staff i spoke to in particular Archie and John Very polite and helpful with good communication the whole way answering all questions and making sure i got the best experience possible, Overall Quick enjoyable and informative would recommend to anyone looking for a tax refund. Even Facilitated the Awkward hours my job comes with.
YVONNE PEARCE
Jan 30,2025Excellent service staff are all brilliant very helpful and friendly. 100% recommend Thank you for your service
C M
Jan 30,2025Had one of your Reps, Wilfred come to site. Promised me a substantial rebate. I told him I was unsure as i have learning difficulties, I didn't want any repercussions in the future. He promised me everything would be OK. 2 years later I now OWE Hmrc £1300!!! Your staff never phone me back as promised. Im now in debt through no fault of my own!!!!
Natalie Green
Jan 29,2025Mak was a pleasure to work with. Always polite, professional and keeping me up to date with my application.
michael hazell
Jan 29,2025easy & stress free.
Grace Prior
Jan 29,2025Thank you Dennis for helping me! He was very easy to understand and super helpful :)
Maisie
Jan 29,2025Really easy and super helpful! Made the process extremely easy!!
Mr Payne
Jan 29,2025Easy didn’t have to do anything
SEM
Jan 28,2025Great service, explained thoroughly and swift process. Will definitely be back! Thank you
Matt Banham
Jan 28,2025Makes it really easy and guides you through it, Jon C was great at helping me do what needed to be done and showed genuine care.
Wayne Eccles
Jan 28,2025Very easy to speak to them, very helpful and keeping you updated, spoke and treated me as a customer at the beginning but as time goes on we bcame friends.
The Cobalt Building 1600 Eureka Park, Lower Pemberton, TN25 4BF, Ashford, Kent, GB
http://riftrefunds.co.uk
Len Foster
Jan 31,2025Beware of this company. They done 4 years of tax returns for me, it took them 2 days. They then charged me £1200 saying they had to do 4 years worth of tax refunds!!! It only took 2 days worth of paperwork, £600 per day!!! Granted, it was 4 years worth of tax refunds, but they charged me per year instead of charging me once for the 2 days worth. Disgusting firm who are nice and polite on the phone, but underneath they will fleece you dry. Look around for a better/cheaper service. I will never use these again.