I felt great for handling my case smoothly and swiftly. The staffs (Julie & Mac) were polite, helpful and very easy to communicate. They made my case simple enough for me to understand, provided me constant feedback and support. Thank you for your outstanding support.
Rift are great at taking charge and making sure you are in the know for getting your claims in and on time. My only downside was that I spoke to about 5 people in one day to sort parts of my claim and it felt a bit passed around, as well as they bombard you with calls. But all for a good, and the right, cause.
Mak llic very friendly and helpful
Easy to complete forms and good updates
First class as always
I've been using RIFT for about 6 years now. Their service has always been first class. Thanks to Mak Illic for his professional conduct and expert knowledge in making it all to be a smooth experience.
I never leave reviews but, I felt I needed to make an exception for Vasilena Lyubenova. She has been so patient with me and explained everything in a way that was easy to understand. You have exceeded my expectations and I will be recommending your services to others. There has been a massive weight lifted from my shoulders and I would like to say thank you Vasi, you are brilliant
Extremely easy and worry free process.
Massively helpful when giving guidance on how to get my claim sorted!!
Very simple process, explained at all stages by the experts.
Ive been using rift for 8/9 years now and always had a great experience with them, Very easy process indeed just give them the info and they do the rest..... super quick result this year tax refund in bank in litte over a week so yet again im a very happy and chilled out customer. would i recommend? ......yes 500% cant fault them. ps You never seem to be waiting more than a few seconds before they pick up the phone and that makes a huge difference to me so will i be continuing to use rift? definately! I have no reason not to oh and the service from ben today was great... top man ben!
Great service 👏 quick and easy 👌 thanks to vasilena
The timelines for my tax reclaim were repeatedly extended. The likely payment date was eventually 2 months later than discussed. I was paid half of the amount calculated, owing to incorrectly input information from RIFT, meaning my postgrad loan, which is included within payslips provided, was not mentioned to HMR. I was told in early December the processing of this issue would take roughly 4 weeks. I was told the remainder of payment would be confirmed via email twice, whilst on the phone, no such email has been received. I am still awaiting the remaining payment and no emails of updates have been sent, despite 3 separate phone calls having been had where I have asked for written confirmation/ the receiver of the call, who I wont name, having offered to send an email at the end of our last call.
Very accomodating, and reliable firm when it comes to tax claim relief..
Very good service
easy and straight forward
Thank you for awesome services
Rift started my claim in August 2024 and said it would take 2-3 weeks. I was hoping to have this money for Christmas to cover time off work fast forward to January 2025 still not received refund.
Iliana was absolutely brilliant, she helped me get my claim through faster than I expected & was very helpful
Annette Slinn
Jan 28,20253rd time using this company keep me updated thro out very knowledge staff and on hand to answer any questions