Shipping is fast. Products are top notch.
1. The product is good. 2. The turn time is slow. I was told it was in stock, then later told it was not in stock. 3. I didn’t see the cuts section when purchasing (not sure if there is one). After several more email exchanges I was charged an extra $120 for cuts (I never saw a price p/cut until I was billed. When I reduced the number of cuts by over half I was told it would save me just over $7.00. Not sure who does the math? (Should have saved me $60 at least) 4. There was conflicting information on the website on one of my tube sizes so I ended up with a tube thickness that was twice the thickness of what I wanted. I didn’t even bring it up. I’ve been a repeat customer but it’s time to look elsewhere. I’m too small of an account to matter. The representative at pickup made a real effort to listen, and sincerely wanted to improve the customer experience. Kudos to him.
I received exactly what I ordered, it was delivered in a timely manner, and it was sold at a reasonable price.
Fast delivery
Exceptional quality carbon plate. Extremely well packaged shipping. A+
Apart from the excellent product I received, their customer service and tech advice were top-notch. My new go-to maker of CF products.
Great selection of quality products and fast shipment.
ON time, Great Price, As Advertised, Great Quality
fast service
Great products delivered in a timely manner and wonderful customer service.
Nice product, delivered as expected
ORDERING WAS QUICK AND EASY. SHIPMENT CAME ON TIME.
Great selection, quality and delivery of carbon tubing.
Great customer service. Shipping was very fast. Awesome product, very pleased with the entire process.
no problems with finding items to order and place the order fast.
Easy ordering, fast shipping, part was exactly as described.
Good feed back from customer service, transaction easy and quick delivery.
Delivered what was promised!
Great selection of carbon products. Shipping is quick and the website is easy to navigate! This was my second purchase in a month.
Pascal Lecoq
Apr 18,2023Prompt response. Very please with the outcome. Good support