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Reviews 228
Dom Petruzzelli
Sep 29,2021Gather were very knowledgeable/helpful. Even though I ended up not using them..
T - DIY woodworker
Sep 25,2021Contractor RTA cabinets are good but not great. Customer service was great. Availability was spotty. I had to change the order. The order arrived on time. The connectors were of medium quality. It required many adjustments and drilling new holes. The main wood surfaces had minor damage during shipping. The insides of cabinets are low-quality veneer and peeled off easily. The end product looks good. Some improvements can be made at no cost to the manufacturers. I.e. correctly placed connectors. Other improvements should not cost a lot. These cabinets can be a best seller for DIY kitchen installers.
Donald Meyer
Sep 17,2021Love them they where easy to put together love the way the drawers are made you did great thanks
Gerald Buchholz
Sep 16,2021Very good cabinets for the price.
Brandon
Aug 25,2021Overall good product for the price. The quality is where it is needed which allows for a nice look and durability without an excessive price. In my case, about half of the shipment showed up damaged which significantly delayed my project. New cabinets were shipped out but were not able to be expedited. I would definitely use them again!
Susan Wilson
Aug 13,2021Phil Wulliger was the best. It was wonderfully to be able to deal with the same person everytime we needed to do so. He gets 10 gold stars!
Kurt
Aug 13,2021Motty was a huge help throughout the whole process. Very knowledgeable and fast to respond to emails and phone calls. He made everything seamless, from helping design my kitchen layout, to ensuring I didn’t miss anything when ordering, and continued providing support when needed until my project was complete! Job well done!
Barbara Kasper
Aug 12,2021VERY pleased with RTA. Not only was my shipment timely and affordable, every person I spoke to/communicated with was extremely helpful and efficient. The quality is excellent (better than the “custom-made” cupboards we found when we moved in), and very good value for the cost. The assembly was easily accomplished by me (a woman with rudimentary carpentry skills), and installation was equally simple. I would definitely recommend (and have, in fact, done so already) RTA to anyone wishing to have good-looking, functional cabinetry at a reasonable cost.
Robert K
Aug 06,2021Briefly - RTA Wood Cabinets was a good choice for my kitchen. Designing a kitchen can be complicated and precise. The service I received from RTAWC was extremely helpful in refining the design to sizes precise enough, and with enough detail to match the confines of the space they fit into. The 3D renderings and ability to change them, along with the architectural plans were critical to carrying out the installation. With the exception of some of the drawer fronts the cabinets I purchased were indeed all wood. The boxes are 1/2" plywood and the fronts are thicker. The quality of the lazy susan is better than I expected. overall the quality is very good and I am happy with the results. Assembly while not very difficult, is not 1/2 hour per cabinet like they suggested... it's more, but that's OK. We saved a lot of money buying ready-to assemble (RTA). I like the dovetail assembly. We could have purchased them pre assembled but that would increase the price quite a bit. One item was left out of the delivery (the toe kick boards). Once I verified this with them they promptly sent out a new one. After all their service was good, the price was good, and the quality is good. I have no problem recommending them.
Tad Shingledecker
Aug 01,2021Our experience was a first for us. Trusting so much investment into an online only format is definitely nerve-wracking and risky. Not having someone local to deal with can spell a number of issues. Especially when there's quality or practical issues that need addressing. Let me share that RTA handled things very well. There were issues with our order and they were handled quickly and kindly. We didn't have to fight or complain to get results they simply took care of it. We learned that your items in a freight delivery are never safe from harm, as is expected from any vendor trying to give you their best product. We cannot fault RTA for those things. They corrected it immediately for us and sometimes twice when needed. Bottom line. Buy with confidence. Plan, plan, plan your install and layout to the detail. Buy those fillers, trim, paint, and small items you may overlook and it will turn out great. When we needed extra parts they were there immediately to help us locate and receive them. WOULD DO IT AGAIN. 100%. Thanks to Motty From RTA!
Marvin Benoit
Jul 27,2021Very helpful personal contact.
Bryce Meyer
Jul 23,2021Cabinets have been great and customer service has been beyond exceptional!
John Melenchick
Jul 21,2021I bought these cabinets for an apartment that we are remodeling complexly I was very impressed with the quality of material used. the finish looks very good. Assemble of the plain cabinets was a breeze, the dia. & lazy Susan was a little difficult . the drawings were confusing to me.. They are on the wall & Floor now & look like a top cabinet maker installed them, Tks john Melenchick
SDCook Home Remodeling LLC
Jul 16,2021I'm a contractor and have purchased many cabinets through Phil at rtawoodcabinets.com. He is and has always been easy to reach and thorough in putting together a quote for cabinets. The cabinets are all made of quality materials. With as many cabinets I have ordered over the years only a few minor issues have come up and are addressed quickly. Thanks again, I look forward to many more projects in the future.
Mark Horton
Jul 10,2021This process has been completely frustrating and irritating. Shipping is a disaster, multiple packages damaged. I have to open them all up to check for damage because replacement process takes several days and I don't have days to wait. I would not ever use this company again, poor material quality, poor shipping, poor craftsmanship. The wood that's used on these cabinets is complete junk.
Linda B
Jul 08,2021When we were looking at the cabinets online and had questions we did the live chat and Zack responded to us immediately and answered all of our questions. I also asked Zack if he could do a 3-D drawing of my kitchen layout using the cabinets I chose and he was very accommodating and emailed me the design when it was done. It was very helpful to see the layout and what my new kitchen would look like.
VL
Jul 07,2021Great, quick communication, fast customer service
Leonard Taylor
Jul 07,2021Bought from this company after checking out other reviews (not just on their website), all sounded good. Received a call from Phil (salesman) the day after sending an inquiry, a good sign. Communication remained excellent, though delivery was slow, due to the global supply chain situation. Phil worked with me on changes I made to the order, and was very helpful. Went with the JSI cabinets after reading good things about them, and am very satisfied with their quality and finish. Well-made and easy to assemble, but be sure to watch an assembly video, as the printed instructions are not very clear. The instructions are off a bit when it comes to the farm sink base and microwave cabinet, but they're not too hard to figure out.Also note, the sink base did not come with a back, so be prepared to supply one (or do without...). I would recommend both RTA Wood Cabinets and JSI cabinets!
Brian
Jul 06,2021Good customer service. We had a problem with one of the drawer fronts and RTA got it taken care of quickly.
mel
Oct 04,2021The customer service at RTA was very helpful and followed through whenever I requested help