Excellent company, emailed a question and had a reply within 15 minutes. Told me how to identify the part I needed and had it collected that morning. Great service
I didn't end up purchasing an item from Sapphire because their website wouldn't work no matter how hard I tried, and they didn't answer my email either.
Excellent service, item dispatched immediately
Fast and reliable service
excellent service and prompt delivery
Batteries for my burglar alarm arrived the very next day. Excellent service, thank you.
I needed a replacement battery and this was the first time I have used them. Had no issues and there price was decent.
Briljant and fast service
Excellent service and extremely good customer support.
Excellent service, prompt delivery and brilliant customer service.
very fast. great service
Great company to do business with. Quick to dispatch orders and very knowledgeable staff who sorted out a minor problem with ease. Would not deal with any other alarm company for DIY alarms. Had a Visonic system that I installed 13 years ago but it needed updating, so I was biased to use the Visonic brand again. Very reliable and easy system to work on. Great service, guys.
Fast delivery and professional service.
Great service! Thank you.
Very good and fast service
Didn't respond to my pre-sales question so I never ordered but they mailed me to ask if I was happy with my purchase!
Came highly recommended and didn't disappoint. Very helpful prior to purchase, answering all my questions - friendly, efficient and knowledgeable. The Powermax Complete system arrived within a couple of days as promised. Each individually bagged item was clearly labeled.Easy to install with comprehensive instructions. System works perfectly. Unfortunately, one of the key fobs had a button stuck in which had drained the battery. Contacted Sapphire by phone and a replacement battery was in the post the next morning. Couldn't fault the company, its products or it customer service. Incidentally, the pet-friendly PIR sensors are very effective and so far no false alarms despite the best efforts of our two lively cats.
Prompt service the items were exactly what I needed. Thanks
great service
Roger Bergström
Apr 17,2019Easy to find what you need. Good service and fast delivery even to us abroud