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Reviews 596
John Clark
Dec 17,2018Sapphire did not respond to my enquiry so I was unable to place an order with them.
customer
Dec 17,2018Very good service. I ordered a magnetic door contact that arrived the next day.
Maria Oakham
Dec 16,2018A very good service
Richard Morley
Dec 16,2018Very grateful for the prompt and detailed technical advice on a Visonic alarm system upgrade. Thank you
Frank
Dec 11,2018As usual excellent service and quick delivery from Sapphire. Products at a great price too.
Jan Pedersen
Dec 08,2018Great service - using powermaster server
customerP Turner
Dec 07,2018Excellent service with clear and concise instructions and diagrams
Dave Williamson
Dec 05,2018Bought replacement batteries for my Visonic system with next day delivery as promised. Browsed the website and found better information on installation and maintenance than Visonic handbooks. Great service, recommended.
customer
Dec 05,2018Item delivered on time.
Ian Bouffler
Dec 04,20185 stars: Excellent no reservations, I would recommend this company to anyone.
customer
Dec 02,2018Batteries turned up quickly along with all the required cables. Well done :)
Catherine Preston
Nov 30,2018Very efficient service.
Iona Watterson
Nov 27,2018Had concerns over the type of battery and its compatibility with my alarm. The company gave advice and explanations. Alarm all sorted. Prompt service and well packed. would certainly recommend the company.
Ian Webster
Nov 27,2018Always happy to help and return emails very quickly. Wouldn’t hesitate to recommend this company to anyone looking for a total security solution.
Richard Blyth
Nov 22,2018E-mailed prior to ordering twice to confirm availability only to be told after ordering the sounder was obsolete. Then took days for refund. Not good customer service.
customer
Nov 19,2018Genuine quality products as described
Tony
Nov 18,2018Easy to order good price and prompt delivery
Johan Nordfeldt
Nov 16,2018I placed an order for delivery to Sweden, unaware of profucts being incompatible with my existing equipment bought in Sweden. Saphire contacted me and informed me of the fact that the products differed in coding from what is sold here and asked if I still wanted the product. Naturally I wanted to cancel, which was accepted without any fuzz and I received an almost instant repayment. This I would say is really good service.
customer
Nov 11,2018Rich products, professional
24 Sycamore Avenie, WA11 0JP, St Helens, GB
http://www.diy-alarms.co.uk
Mr Ian Ross
Dec 20,2018I found Sapphire on the internet and looked through their site as I had a problem with my home alarm. I was a little unsure of the required part so looked, took photos and rang them. Despite an obvious model number that I would have used they corrected me based on their knowledge. This meant I got the correct parts, whereas by myself I’d have got it wrong. They sent me a link, I ordered, parts arrived and their advice online enabled a trouble free install. Exactly what I wanted and needed. Thank you very much.